MONEYME Reviews 

1,095
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 396 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the speed and efficiency of the loan application and approval process, often receiving funds within minutes or the same day. People appreciate the straightforward and easy user experience, making the entire process hassle-free and simplifying their financial arrangements. Reviewers consistently praise the exceptional customer service, noting helpful staff and clear communication throughout their interactions. However, some customers also noted challenges during the application process. These included difficulties with specific document formats, limitations in connecting bank accounts, and receiving unclear messages when errors occurred, which sometimes required additional effort to resolve.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and speed of the... See more

Service

Consumers find service to be positive, with many expressing gratitude for the quick, efficient, and... See more

Payment

Customers had positive experiences with payment, frequently highlighting the speed of fund transfers, with... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional care and helpfulness... See more

Response time

Reviewers mention positive feedback about response times, with many praising the swiftness of approvals and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No fuss, no nonsense, as long as you tick the boxes, MONEYME gets it done for you. I was shocked and amazed when I was approved for a personal loan in a matter of minutes. Highly recommend MONEYME f... See more

Rated 5 out of 5 stars

Had a previous plan and requested for refinancing that loan. It was approved in less than 24 hours and money transferred same day. Receptionist whom I spoke with was extremely helpful. Service with Mo... See more

Rated 5 out of 5 stars

Money Me helped me a few years ago at a time when my mother suddenly passed and I required a sizeable amount to organise a funeral and take care of her affairs. The level of customer service and c... See more

Rated 5 out of 5 stars

The process was so easy. The staff so helpful and friendly. It took less than 24 hours from start to getting the funds into my bank account. I highly recommend Moneyme to anyone needing to re fina... See more


Company details

  1. Financial Institution
  2. Loan Agency
  3. Non-Bank Financial Service

Written by the company

At MONEYME, we’re all about saving you time and money. A better experience starts here—with bank-beating rates, same-day approvals, and standout customer service. As a proud B Corp, we’re building a business that’s better for our customers, our community, and the planet. Through our FREE CREDIT SCORE CHECK, you can check your credit score for free, track it over time, and get helpful tips on how to boost it. We also offer low-rate, award-winning PERSONAL LOANS up to $70,000 where you can get a quote in 90 seconds without impacting your credit score. If you're looking for DEBT CONSOLIDATION, you can roll your credit cards, loans, and other debt into one easy-to-manage loan to help reduce your interest rate and lower monthly repayments. MONEYME Freestyle, our digital credit card, gives you up to 55 days interest-free and zero fee options, ready to tap n’ pay the moment you’re approved. Additionally, our AUTOPAY CAR LOAN is available via dealerships and brokers, allowing you to manage your loan directly in the app once approved. Copyright 2025 | MONEYME Financial Group Pty Ltd | ABN 40 163 691 236 | Australian Credit Licence Number 442218 | Credit criteria, fees, charges, terms and conditions apply.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,095)

390 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MoneyMe were absolutely amazing

MoneyMe were absolutely amazing. The entire process was incredibly fast, easy and stress-free from start to finish. I signed the contract and literally within seconds the funds were in my account.
MoneyMe exceeded my expectations. Without a doubt one of the best lending experiences I've ever had. I'll definitely be back and would highly recommend them to anyone looking for quick, hassle-free finance.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Purchased a second hand Prado!

I didn’t deal with moneyme directly it was through a broker and everything seemed to go through easily enough! Because I’m not completely computer literate it took a bit of help from my broker to get the identification documents done!

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

I cannot believe how easy the process was. I had the money in my account in under 3 hours from the time I applied!
I had argued with my bank for a week before I found MONEYME
I would recommend this company to everyone.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Moneyme

Moneyme, what can I say. I can honestly say the whole process was simple and quick. Best customer service experience I have received in a long time and they kept my updated regularly. I will be recommending moneyme to everyone iknow

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with! Swift response with minimal effort from myself. Their customer service is exceptional with any questions being answered immediately. No fuss, no bother just great service! Would highly recommend.

3 July 2026
Unprompted review
Rated 2 out of 5 stars

I thought it was a click to see if…

I thought it was a click to see if eligible but then went through no email to accept the offer and 500 dollar set up as a previous customer unfair

24 June 2026
Unprompted review
MONEYME logo

Reply from MONEYME

Hi Kathy,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't what you expected.

If you haven't already been in touch with us, we'd like the opportunity to look into this further. Please send us your full name and preferred contact details via feedback@moneyme.com.au so we can investigate your application and have the right team get in touch with you.

We appreciate you bringing this to our attention and look forward to assisting you.

Kind regards,
Team MONEYME

Rated 5 out of 5 stars

It was the response time

It was the response time. The team was quick in replying and helping me with my questions. Really helped me alot. The app also is super easy to use. The information they needed from me was given in simple instructions. I loved it. And receiving the money was also super quick which is such a blessing because sometimes we need it. And i did need it. So thank you

22 June 2026
Unprompted review
Rated 5 out of 5 stars

My broker found Moneyme …

My broker found Moneyme and sent the link to apply. The process was quick and easy and my approval was quick. Theoney was in my account by the next morning after approval..
So far everything has gone smoothly with the automatic direct debit and the reminders are helpful so you can make sure money is in the correct account.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Hello

Hello, you have a wonderful team! My loan was approved very quickly and the money was deposited into my account immediately. I am very happy about this. I am pleased to work with you. Thank you.

12 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look