Money Management International (MMI) Reviews 

1,887
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the service incredibly helpful, guiding them through difficult financial periods with clarity and expertise, making the journey easy and a great learning experience. People consistently praise the staff for being professional, patient, and knowledgeable, making the process of debt management smooth and understandable. Reviewers often highlight the company's ability to negotiate lower interest rates and establish manageable payment plans, leading to significant debt reduction and improved financial stability. However, some customers also noted issues with payment processing, including funds not being distributed as expected or accounts being suspended without clear reasons. A few people also mentioned experiencing unexpected late fees or feeling that the company failed to provide all necessary facts about the process.

What people talk about most

Payment

Consumers find payment to be positive, with many reviewers appreciating the ability to make a single,... See more

Service

Reviewers mention positive feedback about service, often describing it as a "saving grace" and an "incredibly... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, knowledge, and... See more

Staff

Clients share positive opinions on staff, consistently describing them as helpful, friendly, and efficient.... See more

Price

Customers had ambiguous experiences with price, with some reviewers expressing skepticism about companies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Helpful from the first phone call to final payment. I'd built a huge debt trying to save my three businesses through Covid. I finally sold or closed them but, being self employed with a disability, I... See more

Rated 5 out of 5 stars

My experience with MMI has been exceptional! From the very first phone call to the final payment February 2026, the process has been a pleasure. MMI was available every step of the way and made the... See more

Rated 5 out of 5 stars

It's a great moment all through working with money management team/company. I really appreciate all what they do and help so far done for me to safe my ass from messing with my credit score I want to... See more

Rated 5 out of 5 stars

I began my journey to repair my finances and get out of debt first by looking into several different options and loan solutions, etc. I chose MMI and was very happy in every way. I felt the solution... See more


Company details

  1. Debt Relief Service
  2. Credit Counseling Service
  3. Financial Consultant

Written by the company

For over 65 years, Money Management International (MMI) has been at the forefront of financial health solutions, helping individuals and families break free from debt and build a secure financial future. As a trusted nonprofit leader, MMI is dedicated to transforming how Americans navigate financial challenges by providing expert guidance, innovative programs, and culturally relevant financial education. Recognized by major financial institutions and media outlets, MMI’s award-winning services support long-term financial stability and success. Learn more at MoneyManagement.org.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,887)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Money Management is awesome and the…

Money Management is awesome and the people who work there are awesome.they helped me to get my bills paid down.i have used them a couple of times over the past 10 years and they have been amazing. Thank you guys.keep up the good work.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

MMI IS AMAZING!

MMI was there in 2021 when I wanted to start a debt snowball and take control of my cc debt. I was able to pay off earlier than scheduled and the whole experience was amazing. The staff was consistency helpful and available when needed! I would highly recommend MMI!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

MMI was a great company to work with

MMI was a great company to work with. They understood what needed to be done and they done it. I recommend this company to anyone that has problems with their finances. I hope I never have to use them again for the reason; I don’t want to have financial problems again, but if I do I will definitely use them again!!! Plus, they don’t charge you fees for everything. It absolutely help me save money.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolute Stellar Company to Work With

I reached out to MMI in January of 2020 because my debt was crushing and exhausting. I just could NOT get ahead of it. It was so bad that, during my initial phone call, I ended up absolutely sobbing in tears because I was so overwhelmed. The representative that I worked with was so incredibly patient and kind. She walked me through every single step. And got my program started. 5 years later, May of 2025, my nearly $65,000 worth of debt is paid off. Payment arrangement was completely manageable and I'm still amazed that that much money has been paid off! When I have called for assistance, every representative that I spoke with was knowledgeable and helpful. They were always sure to answer every question I had, no matter how silly it might have seemed. I highly recommend money management Inc. to anyone who feels the need to get their debt under control!

20 May 2025
Unprompted review
Rated 4 out of 5 stars

Super legit! You will never go wrong

One of the legit companies in the market. Very professional, clear information and very straightforward. However, I hope they can provide more persons to talk to, there are times their line’s busy. And their website needs a little update, more streamlined.
All in all, great experience! Thank you for your help.

1 July 2025
Unprompted review
Money Management International (MMI) logo

Reply from Money Management International (MMI)

Thank you for your review! We are glad we could help you reach your goals and we are working on ways to improve our answer times and our website. Our support team is also available via chat and email: support@moneymanagement.org

Rated 5 out of 5 stars

IF you DONT know Naomi P. @ MMI - You Should She's Great!

Naomi P. can attest that today when I called in I was a calm mess. Sometimes life throws you a curve ball and no matter how prepared you might be - its good to know this world still has Naomi P.'s in it. I never ask anyone for help and Naomi was so kind and understanding - I felt her whole non-judgement vibe! Her words helped me organize the complete mess I felt my brain was spinning in, with all the terms and uncertainty - before I spoke with her. Naomi explained thoroughly - and explained again - until I could grasp her knowledge - thank you for your patience and understanding. I'm STILL thanking you Naomi - and I appreciate ALL the time you spent with me making sure I had a clear understanding of my situation and helped me make a better plan! YOU ROCK NAOMI!!! SHES DEF A KEEPER MMI!!! Talk to you in 30 days.

7 July 2025
Unprompted review
Rated 1 out of 5 stars

There are lots of fees

There are lots of fees. And then you get a quote of a percentage rate, but it goes up drastically, when they send you the contract. :(

Would not recommend.

2 December 2024
Unprompted review
Money Management International (MMI) logo

Reply from Money Management International (MMI)

Hi Ashley, I'm sorry to hear the program was a disappointment. While we often know the exact interest rate creditors will assign, a few creditors adjust on an individual basis after receiving our proposal. In these instances, we use a mid-range estimate in our initial calculation. Unfortunately, your creditor assigned a rate higher than our estimate --- although still 5 points lower than the original APR. We apologize if this was not accurately explained to you initially and that it resulted in savings less than expected. Fortunately, the program may be cancelled at any time. We are glad you were able to secure a lower rate via a balance transfer, which is a good option for people who can qualify. Best wishes on your debt-free journey!

Rated 5 out of 5 stars

Debt free with MMI.

I called MMI in 2020 . I was broke thanks to the COVID-2019. I had my part-time job and ton of debts on my credit cards. I had to feed myself and pay bills somehow. I could not handle it. I was depressed because of it. My friend suggested me to call MMI, telling they’d help me. I did it. We did it. As I said I had a huge amount of debt. It was long for me but smooth process. In five years I became debt free ❤️ thanks to MMI.
Thank you , MMI Team , so much for helping me to become debt free.
I would never do that without you!
Keep helping people to get rid of their debts. ❤️

17 June 2025
Unprompted review
Rated 5 out of 5 stars

I was shaking in fear over losing my…

I was shaking in fear over losing my job and worried about losing my home. Naomi Peden is a credit to her team. She brings to bear complete knowledge, expertise, keen insight, and thoughtful analysis. Going beyond the pale, she is also kind, patient, thoughtful, and courteous, and it doesn't hurt that her winning disposition is paired with a fantastic sense of humor. What a great experience. From dread and fear to laughter and delight. All agents should aspire to her level of competence. Thank you for having Naomi

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Very professional company

Very professional company is also very accessible , agents are helpful and knowledgeable, website is easy to manage. I have no complaints. Thanks again to them I am back on. My feet without the burden of that debt during a hard time

25 October 2024
Unprompted review
Rated 5 out of 5 stars

My experience was great

My experience was great! This is my second using MMI, and they have helped me so much. Signing up is easy, and payment process is made seamless with options available for repayment. Service has always been professional and friendly. I love when I completed the service, how I was celebrated. Highly recommend.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

We are so grateful for the help of MMI

We are so grateful for the help of MMI. We recently completed the debt management program, and we paid off all our debt in full in just over four years. The service was excellent, the staff was knowledgeable, warm, and friendly, and the online system easy to use. We highly recommend this nonprofit organization!

1 February 2025
Unprompted review
Rated 5 out of 5 stars

My experience with MMI has been…

My experience with MMI has been asbolutely wonderful. I completed the debt counseling process entirely online. I filled out an easy form, and got a very fast reply that contained information about my options, including how a debt management plan (DMP) could work for me. I chose the DMP and did not feel forced into it in any way. It just made the most sense financially. They negotiated outstanding rates with my credit card providers... I mean, they somehow got one card to lower to a 0% interest rate. It's astounding. All I had to do was review the materials over email, sign a few forms, and there it was!

They also have loads of helpful resources on their website about financial literacy that are very helpful. Because of MMI, I am in a much better financial situation and stress so much less about money and credit card debt. They are great!

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company to help you manage your debt

This is a great way to have your debt negotiated but still be responsible for making the payments. This allows your credit score to stay in good standing but helps you manage your monthly payment. I highly recommend MMI. They were amazing for me!!!

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Very grateful for MMI

Very grateful for MMI! Naomi was the consummate professional! She was kind, patient and very comforting. Very knowledgeable and went above and beyond in insuring all my options were presented and considered. The budgeting consultation extremely useful and on the mark. Highly recommend!

12 December 2024
Unprompted review
Rated 1 out of 5 stars

Complete lack of transparency.

Debt counseling tells you all cards approved before you sign up. That is NOT true. Know that a credit card company can reject you after you sign up with MMI. I was rejected 4 times by Amex. Each time I called, customer service at MMI they said that I was approved and all set. Each time I was lied to. Now I am in debt collection with AMEX.

15 November 2024
Unprompted review
Money Management International (MMI) logo

Reply from Money Management International (MMI)

Hello, I'm sorry to hear of the trouble getting AMEX set up on the debt management plan. I have located your account and forwarded to management.

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