I went around the car yards and was totally unimpressed by what I seen so we worked out am option suitable for both of us where I just put my car I already had and got the car and ended up with a car... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you Money3 for giving me the chance when no one else could, the service, the application process everything was done so fast within 4 days. I will definitely recommend money3 to anyone. Thank yo... See more
Company replied
The thing that stuck out best for me. I tend to struggle with the technical world. I also hate doing application paperwork, whether it's for a real estate, employer for a job or anything else. The onl... See more
Company replied
It's truly wonderful how some companies are willing to offer opportunities when others may not. Providing second chances can make a significant difference in someone's life. I'm glad to hear that you... See more
Company replied
Company details
Written by the company
Money3 is an Australian consumer finance company providing Vehicle Finance up to $75,000 and Personal Loans up to $30,000, over terms of up to 60 months. We offer car loans, motorbike loans, caravan loans, boat loans, truck loans, and secured and unsecured personal loans. Our products are available to a wide range of customers, including those who may have been declined by banks or mainstream lenders due to their credit history. At Money3, we believe every Australian deserves a fair go. We look beyond your credit score and assess your full financial situation to find a loan that works for you. Our team is committed to clear communication, responsible lending, and great service at every step. We work with customers across Australia and aim to make the lending process as simple and stress-free as possible, whether you are financing a vehicle, consolidating debt, covering an unexpected expense, or planning ahead for something important. If you have been turned away by traditional credit providers, find out what you could be eligible for with Money3. Subject to verification, suitability and affordability.
Contact info
40 Graduate Road, 3083, Bundoora, Australia
- 1300 014 870
- customercare@money3.com.au
- money3.com.au
4.4
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A company that communicates
The communication and understanding of why I needed the loan and talked me through the whole process, I don't get loans often or at all. So this was all new to me. Really good team of professionals!
27 June 2024
Unprompted review
Reply from Money3
Hello,
We're so pleased you found the process seamless with us.
Many thanks,
The Money3 Team
Very helpful and a pleasure to deal…
Very helpful and a pleasure to deal with, thankyou!
26 June 2024
Unprompted review
Reply from Money3
Hello Michael,
Thanks so much for sharing your experience!
Many thanks,
The Money3 Team
Great customer service
You staff help so much in all the processes and were very helpful I really appreciate all their help
20 June 2024
Unprompted review
Reply from Money3
Amazing, thank you for your compliment :)
Many thanks,
The Money3 Team
Very good couldn't wish better
19 June 2024
Unprompted review
Reply from Money3
Hello Adrian,
We're so pleased you had a great experience. Thanks for your review.
The Money3 Team
Very helpful and friendly and got beck…
Very helpful and friendly and got beck to you very quickly.
20 June 2024
Unprompted review
Reply from Money3
Hi Mandy,
We're always here to help. If you have any questions, please reach out.
Many thanks,
The Money3 Team
Alan Ford - Review of loan application to Money 3 for purchase of Motor vehicle.
Alan Ford - Staff were easy and pleasant to deal with, application process was quite streamlined.
18 June 2024
Unprompted review
Reply from Money3
Thanks, Alan, for your review!
The Money3 Team
Reply from Money3
Hello Douglas,
And we're here to help if you have queries relating to your account.
Many thanks,
The Money3 Team
Fast and easy service excellent service
21 June 2024
Unprompted review
Reply from Money3
Thanks, Steven, for your review. We do pride ourselves on our service so happy to hear you were pleased :)
Unfair and Cruel
I'm a single mother on the Disability Support Pension who relies on a car to attend medical appointments, do the shopping and see my children. I recently applied for a loan and got rejected. This is despite the fact that I have a couple of hundred dollars remaining each fortnight from my DSP Centrelink payment. Money3 are heartless and did not give my application the due consideration it deserved. I can easily service the loan I was seeking and yet they said no without giving any reason whatsoever. Far from a fair go, they're more interested in condemning disadvantaged Australians to isolation & discriminating against people on the Disability Support Pension. Would not recommend this company if you are seeking fair treatment, due consideration & a reasonable approach. There's a special place in hell waiting for these individuals.
19 June 2024
Unprompted review
Reply from Money3
Hi Emma,
Thanks for your feedback. We're sorry to hear that you are dissatisfied. Money3 is always here to help you, within our lending guidelines. We assess every application according to our lending policies and guidelines, which are ever-changing and evolving. You're welcome to give us a call to discuss your application - https://www.money3.com.au/contact-us or email reviews@money3.com.au.
Many thanks,
The Money3 Team
Reply from Money3
Hello Kara,
We're pleased you found us helpful. Please reach out if you have any questions about your account.
Many thanks,
The Money3 Team
Reply from Money3
Hello,
Thank you for your review. We're pleased you were satisfied with our communication.
Many thanks,
The Money3 Team
A+ smooth understanding and easy
Was all smooth on finance side of things, the caryard needs to have better open communication with other parties but the money3 did a quick smooth process
6 June 2024
Unprompted review
Reply from Money3
Hello Sara,
Thanks for your review. We're glad you found the process with Money3 smooth.
The Money3 Team
As a repeat customer for 3rd time,love…
As a repeat customer for 3rd time,love that l can apply for new car and it doesn't take to long.
4 June 2024
Unprompted review
Reply from Money3
Hi Rose,
Thanks for your loyalty. We're thrilled you're happy with Money3.
Many thanks,
The Money3 Team
Reply from Money3
Hello,
We're glad to be of help to you. If you have any questions about your account, we'd be more than happy to assist!
Many thanks,
The Money3 Team
Great experience with them and so easy…
Great experience with them and so easy to deal with, would recommend them to anyone
30 May 2024
Unprompted review
Reply from Money3
Hi Don,
We're pleased to hear you had a great experience with us. Please do recommend us - we believe in giving people a fair go.
Many thanks,
The Money3 Team
No hassles , finance
This is our second loan through money 3 , always polite and freindly and helpful and give you an opportunity for a loan when other finance companies don't. I highly recommend this company
3 June 2024
Unprompted review
Reply from Money3
Hello Julia,
Wonderful to hear! Thanks for your loyalty and please contact us if you have any questions about your account.
Many thanks,
The Money3 Team
Money3 helped to get me my car
Money3 reps were courteous and helpful in arranging my car loan to replace my damaged car and made a stressful post-accident situation more bearable.
22 May 2024
Unprompted review
Reply from Money3
Hello Leone,
It's great that you have your replacement car now. We're here to help when you have questions about your account.
Many thanks,
The Money3 Team
Great service and very helpful to my…
Great service and very helpful to my situation. Thank you.
10 May 2024
Unprompted review
Reply from Money3
Hi Aleni,
Thanks for your review! We're glad to be able to help you :)
Many thanks,
The Money3 Team
Will go far to give you a fair go and…
Will go far to give you a fair go and so easy and understanding if unintentionally missed a payment, if wanting a lender wouldn’t look any further than money 3.
29 May 2024
Unprompted review
Reply from Money3
HI Michael,
Thank you, we do believe in giving people a fair go. Thanks for detailing your experience with us. If you have any questions about your account, we're here to help.
Many thanks,
The Money3 Team
Quick response time very easy to…
Quick response time very easy to complete forms. Very friendly staff
25 May 2024
Unprompted review
Reply from Money3
Hello Andrew,
Thank you for your review. We're pleased you were happy :)
Many thanks,
The Money3 Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.