Great company, easy to reach and easy to work with. Customer service is quite helpful, and even reachable via whatsapp. I have been using their travel insurance for a year now, and quite happy. Also,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
While I haven't yet had a chance to make a claim, I have already been impressed by Mondial's customer service! I purchased my policies less than 24 hours ago, and of course (because me, it's me, I'm t... See more
Company replied
Mondialcare seems to be the only company to offer the health insurance we need regardless of ages. The site is very easy to use. We were able to email our questions and get straightforward answers.... See more
Company replied
Mondialcare was the only insurance company I could find that insures people over 80 years old. My mother is in France and while she's waiting for her carte vitale to be approve, she needed to ha... See more
Company replied
Company details
- Travel Insurance Company
- Business Insurance Company
- Mobility Insurance Company
- Student Insurance Company
Written by the company
Mondial Care is a travel insurance company with very competitive prices. We offer travel insurance all around the world for any citizen. Our website is available in 7 languages, English, French, Spanish, German, Dutch, Italian, and Brazilian.
Contact info
33 Avenue Victor Hugo, 75116, Paris, France
- +33182835626
- contact@mondialcare.eu
- mondialcare.eu
4.7
Excellent
641 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Claims
The Claims department processed my claims request as promptly as they could. Really excellent service.
28 April 2026
Unprompted review
Reply from Mondialcare
Thank you sincerely for your kind words.
We are truly pleased to know that your experience with our Claims department met your expectations. Delivering prompt, efficient, and high-quality service is a core priority for us.
Your trust is greatly valued, and we remain fully committed to supporting you whenever needed.
User friendly and prompt helpful…
User friendly and prompt helpful customer service
27 April 2026
Unprompted review
Reply from Mondialcare
Thank you sincerely for your kind feedback.
We are delighted to hear that you found our service user-friendly and that our customer support was both prompt and helpful. Delivering a seamless and efficient experience is at the heart of our commitment.
We truly appreciate your trust and look forward to assisting you again.
My email with questions …
My email with questions was answered quickly, efficiently and in a friendly manner.
21 April 2026
Unprompted review
Reply from Mondialcare
Thank you sincerely for your kind feedback.
We are delighted to hear that your questions were handled promptly, efficiently, and with a friendly approach. Providing clear and responsive communication is a key part of our commitment to excellent service.
We truly appreciate your trust and remain at your disposal whenever needed.
Reply from Mondialcare
Thank you for your kind words.
We’re delighted to know that you found our service helpful and of good quality.
Your satisfaction means a lot to us.
We look forward to assisting you again.
Great company, great customer service
Great company, easy to reach and easy to work with. Customer service is quite helpful, and even reachable via whatsapp. I have been using their travel insurance for a year now, and quite happy. Also, good competitive prices
10 April 2026
Unprompted review
Reply from Mondialcare
Thank you very much for your kind feedback.
We are delighted to hear that you are satisfied with our services and that our team has been able to assist you effectively. Making our customer support easily accessible, including via WhatsApp, is very important to us.
We truly appreciate your trust over the past year and look forward to continuing to support you with your travel insurance needs.
Kind regards,
The Team
The process was very easy and it was…
The process was very easy and it was very reasonable in price.
3 April 2026
Reply from Mondialcare
Thank you very much for your feedback!
We’re delighted to hear that you found the process easy and the pricing reasonable. Providing a smooth experience with great value is exactly what we strive for.
We truly appreciate your trust.
Kind regards,
The MondialCare Team
Very expensive and while you need omly…
I have changed my review as they communicate with me very effecientl,though I might cancel my insurance as I am waiting a response from my bank.
4 April 2026
Reply from Mondialcare
Thank you for updating your review.
We appreciate your feedback and are pleased to hear that you found our communication efficient. Providing clear and responsive support is very important to us.
Should you have any questions regarding your policy or if you need assistance while waiting for your bank’s response, please feel free to reach out — our team will be happy to help.
Kind regards,
The MondialCare Team
Reply from Mondialcare
Merci beaucoup pour votre retour !
Nous sommes ravis que votre expérience ait été excellente. Votre satisfaction est notre plus belle récompense.
Bien cordialement,
L’équipe MondialCare
Easy to apply for immediate coverage.
Mondial Care has made it easy and seamless to apply for required expat health insurance with a swift turnaround time.
2 April 2026
Reply from Mondialcare
Thank you very much for your kind feedback!
We’re delighted to hear that you found the application process easy and seamless, and that you were able to obtain your coverage quickly. Providing efficient and reliable solutions for expat health insurance is exactly what we aim for.
We truly appreciate your trust and remain at your disposal whenever you may need assistance.
Kind regards,
The MondialCare Team
Reply from Mondialcare
Thank you very much for your feedback, Mr. Bamahry.
We’re pleased to hear that you found our customer service responsive and helpful. Providing attentive and efficient support is a priority for us.
We truly appreciate your trust and your kind words.
Kind regards,
The MondialCare Team
Reply from Mondialcare
Hello,
Thank you very much for your kind feedback 😊
We’re glad to hear that you found our service good and comfortable. Providing a smooth and pleasant experience is very important to us.
Thank you for your trust in Mondialcare 💙
Impeccable customer service
Impeccable customer service
prompt and courteous
17 March 2026
Unprompted review
Reply from Mondialcare
Hello,
Thank you very much for your kind feedback 😊
We’re delighted to hear that you found our customer service impeccable, as well as prompt and courteous. Providing attentive and responsive support is at the heart of our commitment.
Thank you for your trust in Mondialcare 💙
Rapid and usefull service
12 March 2026
Unprompted review
Reply from Mondialcare
Thank you for your feedback!
We’re glad to hear that you found our service rapid and helpful. Providing efficient support and useful assistance to our clients is very important to us.
Thank you for your trust.
Kind regards,
The MondialCare Team
Reply from Mondialcare
Hello,
Thank you very much for your kind feedback 😊
We’re delighted to hear that you appreciated the competitive price and the ease of completing the form. Making the process simple and accessible for our customers is very important to us.
Thank you for your trust in Mondialcare 💙
Very prompt reply and top notch support!
3 March 2026
Reply from Mondialcare
Hello,
Thank you very much for your kind feedback 😊
We’re delighted to hear that you appreciated the prompt reply and the quality of the support provided by our team. Delivering responsive and attentive assistance is very important to us.
Thank you for your trust in Mondialcare 💙
Reply from Mondialcare
Hello,
Thank you very much for your feedback 😊
We appreciate your trust in Mondialcare and are pleased that you chose our insurance for your needs.
Our team remains at your disposal if you need any assistance. 💙
Reply from Mondialcare
Thank you very much for your kind feedback 😊
We are delighted to hear that the process was easy to complete and that our team was able to respond quickly to your email questions. Providing clear and efficient support is very important to us.
Thank you again for your trust in Mondialcare 💙
received the documents
Confirm having received the insurance documents. Thanks for the excellent follow up. Appreciate it.
1 March 2026
Reply from Mondialcare
Thank you very much for your update and for your kind message 😊
We’re glad to hear that the insurance documents were successfully received indue time.Thank you as well for taking the time to update your review — we truly appreciate it.
Providing attentive follow-up and support is very important to us, and we’re happy we could assist you.
Thank you again for your trust in Mondialcare 💙
Visa Insurance
They just service me for what I needed with value for money proposals and not any hiding costs. Really appreciated. Also Support team just helped me within 15 minutes via whatsAPP.
4 March 2026
Unprompted review
Reply from Mondialcare
Thank you very much for your kind feedback 😊
We’re delighted to hear that you appreciated the transparency of our offers and the value for money provided. It’s also great to know that our support team was able to assist you quickly via WhatsApp.
Your satisfaction means a lot to us. Thank you for trusting Mondialcare 💙
Reply from Mondialcare
Thank you very much for your wonderful feedback 😊
Your kind words truly mean a lot to us. We’re delighted to know that you had such a positive experience with Mondialcare.
Thank you for your trust and support 💙
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.