When we ordered the warm water dispenser for formula, the original machine came in broken with an error code. I immediately reached out to support and they were extremely kind and helpful. After s... See more
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We launched the Momcozy Breast Pump Bra in 2017 with the intention of solving a problem mothers faced. Breast pumping technology at the time was not optimized for the lifestyle of being a parent or even a working mother. We weren’t content on simply letting mothers choose between their life or their child’s when there could be a world designed for both. As a team filled with mothers ourselves, we couldn’t ignore it anymore! So with the help of our dedicated community, we set out to create a product that’s not just designed to give mothers more choice, but to transition the industry towards a new goal, to involve mothers in the design process for their betterment. Since then, we’ve only done more towards our mission of empowering moms all over the world to feel beautiful and powerful in comfort. From our quick technology evolutions year on year to our full range of specially designed maternity products made for the occasion, we treat all our product lines as essential items, because that’s what they are to our users.
Contact info
1580 N Logan St Ste 660, #30327, Denver, CO 80203-1994, USA, , United States
- US: +1(619)848-0676 (whatsapp)
- truspilot@momcozy.com
- momcozy.com
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Superb customer service
We bought a baby carrier which we were very happy with. However, we accidentally crushed one of the clips in the car door. When we requested a new clip from Momcozy, they sent as a new carrier and apologized for the inconvenience. Momcozy's response was beyond what was necessary, and it demonstrated their commitment to an excellent customer experience.
Thanks for making motherhood a bit easier!
I’m a first time mother who is a Momcozy power user! Between my KleanPro washer, S12 Pro & M6 breast pump - their products really made my motherhood journey just a little bit easier :)
I also had a fabulous interaction with the customer service team, they were able to sort out am issue that came up with my KleanPro machine after 6 months of use so seamlessly and fast - all over emails! It really took a huge load of my shoulders.
I couldn’t recommend them more! Thank you all for everything :)
The company was great at responding and…
The company was great at responding and resolving the issue in a timely manner. Thank you
Great customer service
Great customer service! Issue resolved very quickly and new pumps received within days . Love Momcozy!
I was listened to and offered help…
I was listened to and offered help immediately. My new pump arrived less than a week and am a happy mama again.
Amazing service
Best customer service ever !
Best customer service ever !
I had a small issue with my baby carrier And I contacted to Momcozy and as soon as possible they helped me out in everything.
I never had a fast and efficient experience like this before in different customer service.
Also, your products are awesome and we feel that we are doing our best decisions buying this brand to keep our child safe.
Bottle Washer
I was having issues with my bottle washer. I sent them an inquiry and they were so quick to respond. They offered a great reaolution and I have no issues. The bottle washer is so good! Definitely a must have for buay parents. We wash everything for our toddler and infant in it. We love it and it is worth every penny!
Momcozy you are amazinggg
Momcozy you are amazinggg! Made my experience so good therefore I will always be a momcozy buyer. Helping me find ways to get my motor fixed but even when that didn’t work you guys replaced me pumps with a whole new set. You and the team of momcozy has my love! Thank you again momcozy 💕
Although I experienced an issue with my…
Although I experienced an issue with my M6 pump after a 2 months of use, I appreciate the professionalism and support provided by “Gabryn” from the Momcozy Customer Service Team. My concerns were taken seriously, and a replacement was arranged promptly. Thank you for helping resolve my issue.
Momcozy corrected the issue for us and…Good Stuff
Momcozy corrected the issue for us and was great!
Great pumps, great service!
I love my Momcozy pumps, I work full time and use them daily! One motor stopped functioning correctly, but Momcozy support was easy to email with and sent a replacement under warranty. So thankful to get to keep using these pumps, and for the great customer service!
Replaced pump sets
My motor broke and they quickly responded to my email and sent me a new set. Very reliable customer service.
One of my pumps stopped working and the…
One of my pumps stopped working and the team was quick to help me with troubleshooting the issue and then sending me a replacement when it still didn’t work. The replacement arrived quickly and worked amazingly and has no issues.
Fantastic customer service
The customer service team took care of the issue very well, and I really appreciate it.
Always amazing customer service
Always amazing customer service. Helpful with all of my issues when they arise and their products are good !
Amazing service
Amazing service, so responsive and on top of things, thank you so much!
Customer service are efficient with…
Customer service are efficient with their response and helping resolve issues. Their products are great.
MomCozy support has been amazing
MomCozy support has been amazing! When my MomCozy M6 pump stopped working correctly, they quickly responded to my email and within 1-2 days I had a new pump delivered. I will be a MomCozy customer forever!
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