This ring is even more beautiful than I imagined. It literally took my breath away when I opened the box - I actually teared up. The craftsmanship is incredible, the sparkle is unreal, and it com... See more
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Review summary
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Overall, you get an amazing customersservice, who explains everything you need to know and has a lot of patience. You don‘t get pressured into buying something more expensive or additional. They tell... See more
I had the best experience here. They helped me in picking out my now fiancé’s engagement ring and wedding band. Super helpful with creating that special ring for her and very understanding when I chan... See more
If you’re second guessing Molly Jewelry, STOP WHAT YOU’RE DOING and reconsider RIGHT NOW. They customized this beautiful and unique ring for my fiancé. At a surprisingly affordable price. Molly jewelr... See more
Company details
Written by the company
At MollyJewelryUS, we handcraft each piece with heart and purpose—celebrating love, milestones, and individuality. We proudly offer budget-friendly materials, responsive customer support, and customizable options. Your moments deserve something with personal care, and we’re honored to be part of yours.
Contact info
United States
- service@mollyjewelryus.com
- mollyjewelryus.com
4.5
Excellent
321 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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Great customer service!
I was able to get in touch easily and was satisfied with the ring and service!
10 June 2025
I just received my ring
I just received my ring. It is beautiful and fits just right. The rubies stands out in the middle of the ring with surrounding moissanites stones. Very good workmanship and a .great value
27 June 2025
Unprompted review
LOVEEEE!
LOVEEEE!! The best customer service and the most gorgeous ring!! The ring got lost via post so I contacted them and they replied instantly making a new ring and shipping g it off directly and also keeping contact with me telling me every detail. I sooo recommend this place and would definitely buy from here again. And don’t get me started on the ring. It is absolutely gorgeous!!! I couldn’t have asked for anything better!!!
10 June 2025
Unprompted review
Best price and choice for any ring
Best price and choice for any ring. Got an engagement ring and we love it. They are super accommodating and listen to you and whatever request you have. Would buy again 5/5
6 October 2024
Unprompted review
Whimsical & Beautiful Engagement Ring & Wedding Band
Absolutely beautiful! My fiancé got my engagement ring from here and I loved it so much I got a custom matching wedding band. It's so whimsical and beautiful am incredibly happy!!
12 May 2025
I purchased an opal pendent as a gift…
I purchased an opal pendent as a gift for my wife's first mother's day. She loved it. It looks good and I was reasonably priced.
12 May 2025
Not the greatest experience
Bought a ring and it’s been over a month and have received a shipping number or anything. I heard back from them just now and they said they found a shipping number for me. So I’ve been tracking it the last 2 days and it’s totally in a whole new state and says it’s delivered. And now they won’t respond to me
31 May 2025
Unprompted review
Reply from MollyJewelryUS
Hi Jeffy, thank you for reaching out regarding this matter. First and foremost, we would like to express our sincerest apologies for the experience you had. Since our products are handcrafted to order, we require a production period that corresponds to the production time option you selected when placing your order on our website. We noticed your review source is organic; therefore, we cannot access any of your order information, and we are unable to locate any orders under your name. We were also unable to find any relevant threads by searching for your name in our email system. To assist you with this, please contact us with your name and order number. We will get back to you as soon as we can.
Got a Promise Ring
I would absolutely get jewelry from here again. The ring I purchased is excellent quality, and fit well. The engraving was legible and spelled correctly. I wouldn't change a single thing about this experience.
12 May 2025
My ring set is absolutely stunning
My ring set is absolutely stunning and high quality, received in plenty of time too.
13 April 2025
My ring wasn’t in the mail box the…
My ring wasn’t in the mail box the first time and Molly jewelry took action right away!!!
I just received my ring and I couldn’t be happier!!!
It’s so beautiful!! I’m in love !!!
13 April 2025
False advertising …
Center moonstone for the engagement ring was advertised as 1.5 carat, but the certificate of authenticity sent to me said it was actually only 1.28. Not the end of the world, but definitely false advertising and now I feel like I overpaid. Ring is very nice otherwise.
13 April 2025
Reply from MollyJewelryUS
Hi Jesse, thank you so much for your feedback!
We want to share that, unlike some expensive stones such as diamonds, moonstone is typically sold based on size rather than carat weight, which is why we list both the approximate carat and the exact measurements in our product details for reference. Due to variations in gemstone depth, the actual carat weight may differ slightly even when the size is the same.
That said, we completely understand your concern. The certificate reflects the exact weight of the individual stone you received, and we are committed to addressing this for you. Our customer service team will be in touch soon, and we will refund the price difference to your original payment method.
Thank you again for your thoughtful review. We appreciate the opportunity to improve your experience! 💚
Thank you so much!
Thank you so much!! The ring was perfect, order was completed on time, and the customer service was prompt when I asked a question. 5 STARS!!!
13 April 2025
The ring was perfect
The ring was perfect! Thank you for making a beautiful ring!
20 April 2025
Unprompted review
very cheap material!
13 April 2025
Reply from MollyJewelryUS
Hi Kristin, thank you for your feedback. Upon checking, you ordered a marquise cut moss agate ring in 10K rose gold for $331, and we fulfilled your order as you selected. We noticed you asked for a refund, but didn't mention the reason, so we kindly required a 35% restocking fee as per policy stated. If you think it's a quality issue or are not happy with the materials used, we are committed to finding a solution to make things right.
5-stars for standing behind their products
We had an issue at first with a ring we purchased—unfortunately, the main stone fell out just two months after buying it. Initially, we were frustrated with the support process, but the company stepped up and resolved the situation. We’re grateful they made it right in the end and appreciate their commitment to standing behind their products.
18 April 2025
Unprompted review
Incredibly beautiful ring.
I couldn’t be happier with this purchase. The craftsmanship is flawless, and the ring sparkles beautifully in every light. It fits perfectly and feels both elegant and comfortable on my finger. I’ve received so many compliments! Thank you so much for the incredible piece.
28 November 2024
Unprompted review
Beautiful Ring
The ring came faster than expected. It is beautiful. Well made, and good quality. The box it came in is very nice too. I appreciate the craftsmanship and the quality of service. Thank you.
10 March 2025
Good ring
Found this company through instagram, I made a gamble. I am very happy with my choice.
11 March 2025
Incredible ring with excellent support
Incredible ring with excellent feedback during the custom build process.
11 March 2025
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