Mollyandmoon Reviews 

Still not received my order after numerous emails- beginning to agree with others that this is a scam - going to get in touch with the bank !!!

I ordered an item from this Company 11 days later there us no sign of it being deliver their responses to emails are stock and sketchy to say the least. Do not order from this Company there is no way it is UK based. After reading reviews on hear and getting nowhere with the Company regarding a refund I contacted my Bank explaining the probkems with this Company and tge fact they are scammkng people out of money. . Several days later I recieved a refund in my account from the said Ckmpany despite them telling me I couldn't have one.

Over a week later I received the said item which is plastic and mainly yellow. It is not glass as advertised and no way is it £39.99 let alone reduced from £100. It will go straight in the bin.

Beware there are other Companies professing to be selling the exact same items.

Ordered a pair of premium suede boots which were reduced from £90 to £50. These boots are dreadful and worse than anything I have purchased from shein! They are definitely not premium suede and the cheapest things I’ve ever seen. I have emailed and asked to return them as it says can return up to 30 days anyway after hearing back from the company they are saying that as they from china it would cost in excess of £35 so would I keep them and they will refund me 15% the cost, that’s the second email the previous one said they will send me a replacement pair and to keep the other pair for £15!
Sadly I will put this down to experience and accept the loss of my money and put the horrific boots in the bin I can’t be doing with the emails going back and forth!

Total scam.
We are led to believe this is a boutique in London when in fact it’s a cheap version from China.
They declared my boots delivered, a completely made up tracking history. There has been no delivery!
No boots, no money, no refund!
I feel stupid I fell for it!
DONT BUY FROM THESE HORRIBLE SCAMMERS!

This company is advertising as if it is based in the UK when in fact the items are shipped from China. The items advertised are totally different to what you received. The items are over priced and of extreme poor quality.
In total I bought 2 items and paid £80.00 and they are only fit for the bin. DO NOT BUY FROM THIS COMPANY

Scammer
Order hasn’t been delivered and can’t track or get in touch with the company

DO NOT buy from this company , it is a scam. I ordered suede boots but received a cheap fabric pair from China. You could smell the chemicals before I took them out of the bag. I asked for a returns address but didn’t get one.

Some things are just too good to be true!
Total misrepresentation across their website. This company is not based in London. Do a simple Google Maps and its proves it.

The links to the returns portals do not work, you are lucky if they answer you and just wait till you receive your items. They are AWFUL Quality.

DO NOT BUY FROM THIS COMPANY. The suave website does not reflect the clothes that you recieve.

Avoid avoid avoid

A pretty good looking website but these items are shipping from China taking 2 weeks in crappy little see through plastic bags, no delivery note, no information, no nothing. Terrible presentation and this was supposed to be a gift - total waste of time and money.

I have since seen a spelling error on their website when I was searching for any info ref delivery times etc - should have been a red flag right there!

Note I have also found that any returns are to be sent to China at your own expense - enough said - properly trying to avoid people bothering when they say they are legit London store etc etc - terrible front this is

I saw a coat advertised on their site which looked just what I needed. Checked out their website, all looked above board, glossy boutique type pictures and descriptions, all in pounds sterling and indeed to all intents and purposes was indeed a boutique in London. Received my item, which did take around 4 weeks to arrive ( a little strange coming from London) but I thought not too much of it. It arrived in a small plastic bag, this is when I had the feeling of dread as it was meant to be leather and a leather coat would not fit into a small bag. Undid said parcel to find a coat nowhere near as described, certainly not the premium material it said it would be in the description nor did it look like the quality finished coat I was expecting. It is in fact made of a plastic faux leather look material which doesn't even have the same detail as the one I'd seen. I have emailed to say I want to return and have a refund to be told they would offer me a 10% refund but that it would cost between £35-£65 to return it to China???(thought they were based in London) and that they don't normally refund on sale items.
I have replied explaining that I have the right to return as it isn't as described. I'm still awaiting their reply. I very much doubt I'll get a refund. So I would advise anyone not to be taken in by their very slick website as the quality is most definitely of the Chinese sweat shop variety and the customer service leaves a lot to be desired. Buy from this company at your peril.

The website makes it look like the product will be quality, I give them that. Then it arrives in a crappy little plastic bag, having taken weeks to get here direct from China, and it looks like something that could have come out of a cracker. For £25.

Should have checked the reviews first. Lesson learnt.

If I could choose less than 1 I would.
Awful company. State they are in London but it took 5 weeks to deliver then I received the wrong colour - they refused to refund and said I had to return item to China!! Says it all.
Do not use - awful company awful product

Not a malicious review but I expect no less from this company trying checking
Re: Order #211086321 confirmed
Maybe I should upload all of your emails