Modomobi Reviews 280

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, most reviewers were let down by their experience overall. Many customers reported unauthorized payments and subscriptions being set up through their PayPal accounts, often without their knowledge or consent. People frequently mentioned that these payments were recurring weekly charges for services they did not sign up for or understand. Reviewers also expressed frustration with PayPal's dispute resolution process, feeling that their concerns were not adequately addressed. Some people also reported unusual activity on their PayPal accounts during seemingly legitimate transactions, such as making parking payments. Even after attempting to cancel, some customers were concerned that charges could still be processed.

What people talk about most

Payment

Reviewers express significant dissatisfaction with payment processes, frequently reporting unauthorized... See more

Subscription

Customers consistently express frustration with unauthorized subscriptions, often reporting weekly charges of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

As others have described, I thought I was buying parking ticket outside Northampton General Hospital. Next thing I knew I’d authorised a regular £5.99 PayPal payment …for what ? I cancelled immediatel... See more

Rated 1 out of 5 stars

This company are fraudulent and have somehow hacked into my pay pal account to take 3 x £5.99 payments after I made a Uber enquiry vs PayPal. How paypal and google allow this company to carry on scamm... See more

Rated 1 out of 5 stars

I can't give 0 stars. Trying to find out what happened. £5.99 every week as a PayPal subscription that I definitely didn't authorise. Have cancelled the subscription with PayPal and requested Modo... See more

Rated 1 out of 5 stars

I would not even give a 1 * but had to be able to write this review!! No authorised payment agreed but have taken 3 x £5.99 - went through PayPal resolution was a waste of time. Went to modomobi websi... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Scam

Not even sure what I clicked on , had to cancel thru PayPal.

12 September 2025
Unprompted review
Rated 1 out of 5 stars

This is a SCAM!

This company have set up an automatic payment through my Paypal account since 16th April 2025 & appear to be taking regular weekly payments I knew nothing about. I have tried to contact the company with no success & also tried going through the resolution process with Paypal but they have just washed their hands with it & suggested it was authorised.

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Paypal *Mmobidotco 35314369001 Gbr

Paypal *Mmobidotco 35314369001 Gbr
I have never had a subscription with these people and yet $8.99 CAD has been billed to my credit card AND also my checking account .. "weekly" for the past year. I ignored it for a long time because I assumed it had something to do with my PayPal account. But it does not.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

This organisation is very clever in…

This organisation is very clever in scamming payments. I asked for information and ticked a box. No payment was asked for. How PayPal allow this organisation to deal through them is crazy. There are about 200 similar complaints about them here on Trust Pilot. I am not alone

18 April 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM ! Just had $9.99 taken out of my Paypal account without my authorisation by this company.

Where is Paypal in protecting their customers from this ?!

13 March 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam company

Thi is a scam company. I have been set up on an automatic payment through PayPal without my authorisation. I have requested repayment of these automatic payments. Waiting to hear from them.

5 March 2025
Unprompted review
Rated 1 out of 5 stars

I am like everyone else.

I am like everyone else.
I don't even know what Modo Mobi is and what I subscribed to but weekly transactions of $9.99 over the last 9 weeks so nearly $90 out of pocket.

26 February 2025
Unprompted review
Rated 1 out of 5 stars

I've had the same bad experience with…

I've had the same bad experience with Modo Mobi (Modo), and PayPal for that matter.
I called PayPal about the unauthorised payment made to the above mentioned scammers (no other way to describe Mobo).
Someone (could he have been associated with Modo?) promised to have the charge reversed as early as possible.
However, I'm still waiting for this to happen.

20 January 2025
Unprompted review
Rated 1 out of 5 stars

I received a direct debit for $9.99…

I received a direct debit for $9.99 from my account, and it is a recurring DD which I have managed to cancel. Don't know who Modomobi are and couldn't care less - I did not sign up to anything with them. There is some sort of scam going on here and whether Modomobi are aware of it I don't know - but it needs to be stopped. Seems like Paypal and Google are implicated as well. Modomobi your brand is taking a hammering - do something about it please.
Rosemary

20 January 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! Never signed up for this company or approved any payments via Paypal yet they managed to auto deduct $9.99 weekly until i realised!

21 January 2025
Unprompted review
Rated 1 out of 5 stars

Modomobi is a criminal organisation.

I don't know who modomobi are but I had to cancel all my cards to my account because this company started to take $9.99 out of my paypal. I can't stand people that ripped you off, you all should be locked up for robbery.

7 January 2025
Unprompted review
Rated 1 out of 5 stars

Another cunning scam

Just like most other reviewers, I was tricked in to signing up to a PayPal subscription with this company.
In my case it was via a “Start” button on a newly installed app that turned out to be a Google ad embedded in the app. Shame on you Google and PayPal for giving these thieves a path to my wallet.
Thankfully I cancelled immediately.

16 January 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

Company charging for their own gain. I didn't sign up for this and they have tried charging my bank account multiple different amounts in same day. I say scam major scam. Run run fast sway from this craptastoc company that just eamt to steal your mobey

15 January 2025
Unprompted review
Rated 1 out of 5 stars

Modo Mobi SCAM

Was trying to track an order and it claimed I needed to log in using Paypal with $0. Next thing I knew I has an email from Paypal saying to review my automatic payment to them. Not impressed, it links you direct to Paypal and if you are on a recognised device it goes through to Paypal automatically.

14 January 2025
Unprompted review
Rated 1 out of 5 stars

Scam in Paypal

Was setting up a subscription to Skynews using Paypal when I actually got connected to Modo Mobi too! Do not recall exactly how that happened but BEWARE!! I could delete the auto payment in Paypal

12 January 2025
Unprompted review

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