app told me the withdrawal was complete, the bank has nothing, and support say its still processing on their side. two different answers and no way to tell whos right

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dark mode on, notifications off, autoplay limits configured. all three held after an app update, and the slots still load without issues.
Opened the cashier on my iPhone SE right after eating. The keyboard left the confirm button visible, and the verification code showed up before I changed apps.
uploaded my bank statement the 3rd and they accepted it. A week later, for the second withdrawal, they wanted the exact same document again, like nothing was on file.
Company details
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Contact info
12 Rue du Docteur Bouchut, 69003, Lyon, France
- info@modernpulse.space
- modernpulse.space
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The limit activated late
The game categories were poorly…
The game categories were poorly organised.
slots hold up fine on an older iphone.
Once I registered
Once I registered, I gave it another chance and regretted it.
the free spin counter went down one at…
the free spin counter went down one at a time after every round. Seems simple, but I looked because those tabs can sometimes fall behind
Same address proof requested again.
support agent Theo promised an update…
support agent Theo promised an update within two hours… The ticket stayed untouched for the rest of the day. seriously.
Is there a human on this casino chat…
Is there a human on this casino chat anywhere, or not?
sound settings never saved once again.
Adam from contact form honestly looked…
Adam from contact form honestly looked at my really KYC status and sent me the FAQ link I had already quoted. I gave actually up after twenty minutes.
card withdrawal still pending
verification itself was quick
verification itself was quick, the cashout behind it has not moved in a week
The max-bet warning came late
My cashback showed as pending after…
My cashback showed as pending after midnight, then disappeared by breakfast. No terms link, no schedule, nothing in messages.
support is a joke
debit card option vanished later.
The withdrawal changed from pending to…
The withdrawal changed from pending to review, then stopped.
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