Modern Mobility UK Reviews 123

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent company. Went above and beyond to assist in buying a wheelchair online. Made it no fuss and the delivery was very quick, even with a bank holiday in between. Beckie from Leicester branch was... See more

Rated 5 out of 5 stars

Kurt was an excellent chap, he explained everything in great detail , fixed our scooter on site and i will definitely be using modern mobility again. 5 stars for this engineer

Rated 5 out of 5 stars

I recently purchased a stairlift for my mother through the Clitheroe branch after receiving a recommendation from a previous customer there. All went well and fuss free. Firstly a arranged visit for m... See more

Rated 5 out of 5 stars

Nick from Leicester branch went above and beyond with my dad, my dad needed a scooter asap he came out explain everything really basic my dad gets confused about paper work n stuff, he was patient po... See more

Company replied

Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier

Written by the company

Since 1997, Modern Mobility have followed one simple motto. Family values delivered the modern way. A customer of Modern Mobility isn't somebody who just purchases a product and leaves. A customer of Modern Mobility becomes part of the family. Our first store was opened in Leicester in 1997 and since then we haven't looked back. Modern Mobility has expanded and now has 3 shops. Blackburn - 01254 680203 Clitheroe - 01200 760006 Leicester - 0116 263 0600


Contact info

4.8

Excellent

TrustScore 5 out of 5

123 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Had a young man called Mark

Had a young man called Mark, come round to look at our stairlift, all I can say, very polite, helpful, kept me informed of everything going on.
First rate service, Modern Mobility 1st Class Company!

5 September 2024
Unprompted review
Rated 5 out of 5 stars

Used ti's company the other day for the…

Used ti's company the other day for the first time. Excellent service delivered when they said it would. Grandad delivered and fitted product efficiently and quickly and what a nice bloke he is. Couldn't recommend them any higher. Absolutely brilliant.
Thank you so much

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Anisley went above and beyond to get…

Anisley went above and beyond to get dad’s chair in yesterday. Dad really suffers with swollen feet so the recliner chair helps with comfort n pain. Thank you modern mobility for great service and Anisley for getting dad comfortable again xx

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Puncture repair

We had the pleasure of Tinsley and ronan aka the chuckle brothers, what a couple of gre8at guys, pleasant and very professional, even came back to put my wheel back on in their own time, cracking pair of lads and company, have said it before and will say again brilliant firm

12 July 2024
Unprompted review
Rated 5 out of 5 stars

I brought two wheelchairs one in May…

I brought two wheelchairs one in May and then decided to go back for a manual chair also as I found Nick the store manager very approachable and knowledgeable but also listens to the person in the wheelchair and very down to earth I also dealt with Simon from Quickie and wouldn’t hesitate to go back to them or recommend them to my friends

11 July 2024
Unprompted review
Rated 5 out of 5 stars

I brought my new chairs and electric…

I brought my new chairs and electric power wheel that clips on to them from Modern Mobility. It is the first time I have been to them but it won't be my last they are very helpful and honest and Nick the store manager who I dealt with the most time and who came out to oversee everything was particularly helpful. Will definitely be going back to them and can strongly recommend them and Simon from Quickie who also came with Nick was also very good and helpful

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Well what can I say

Well what can I say, these guys never fail, brilliant team, nothing is too much and always there to answer questions, we will never use a different company since finding modern mobility leicester

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Modern Mobility

I had my mobility scooter serviced this am by a very nice and professional man name Ainsley. He did an excellent job. Plus he serviced my husband mobility scooter. We were very pleased with his work. Thank you 😊

1 July 2024
Unprompted review
Rated 5 out of 5 stars

We used Modern Mobility to fix my daughters electric wheelchair

We used Modern Mobility to fix my daughters electric wheelchair. I rang the company and a great chap called Benji came out the same day and took the chair away to be repaired. Within a week they had ordered the new part and fitted it and the wheelchair was delivered back much to my daughters delight.Fantastic service

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service done bye grandadad and…

Fantastic service done bye grandad and also Debbie that sorted me with a new scooter , brilliant all ov them and I wud strongly advise anybody that needs disablement aparatouse to go to modern mobility . Lovely and friendly.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Modern Mobility is an extremely reliable and professional company

This company is amazing. Jamie was so polite and extremely efficient and friendly too. Nick and Lewis who came and fitted my stairlift were very professional and also polite too. They arrived on time and tidied up afterwards. I would definitely recommend Modern Mobility to anyone who is interested in having a stairlift fitted or for any Mobility needs.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Thank you SO much !

Thank you SO much !!
We recently found our family catapulted into an emergency situation. Our lovely Dad no longer had strength in his legs to get down stairs.
When I contacted several local suppliers 2 stood out. Modern Mobility were able to respond that day, and a stairlift was manufactured and installed within 2 days at a price that was not astronomical. (A suitable re-conditioned one was offered for next day fitting but we decided to have a new one).
Everybody from Modern Mobility that we spoke to or came into Dads home were so professional and caring, there was no sales push at all, just a desire to match Dads needs and pocket.
Its a huge thing loosing your mobility suddenly and this team certainly understood and responded in a very caring way.
Thank you everybody.

22 March 2024
Unprompted review
Modern Mobility UK logo

Reply from Modern Mobility UK

Thank you so much for your kind words! We're glad we could help during your family's emergency. Providing prompt, caring service is what we're all about. If you ever need anything else, just let us know :)

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Called us to let us know we were due for service and make arrangements. Benji has just serviced my husbands electric wheelchair this morning at our door. He arrived on time, called us in advance to say he was on his way, explained what he’d done to the chair. Excellent service from a pleasant young man.

18 March 2024
Unprompted review
Modern Mobility UK logo

Reply from Modern Mobility UK

Thank you for your kind words! We're delighted to hear about your positive experience with our service technician, Benji. Providing excellent service to our customers is always our top priority :)

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