The Moderne Gentleman Reviews 64

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 5 out of 5 stars

I had purchased previously as a gift for a relative. Wanted one for myself to use for day trips. Product as advertised, takes a little breaking in. Great value. Would recommend.

Rated 2 out of 5 stars

Bought 3 wheeled duffle bags as Christmas gifts. One had a broken side zipper. No response from modern gentleman.com...

Rated 4 out of 5 stars

Service was overall great. Easy to navigate website and purchase. Star taken off as shipper was weird and gave a bit of a runaround on the product. Going from warehouse to processing center a state ov... See more

Rated 1 out of 5 stars

Customer service is awful. No phone number is available, only through email and website. I am trying to return/ exchange an item ( unused and within the 30 day window) and am being slow walked in the... See more

Company details

  1. Travel Aggregator

Written by the company

At the Moderne Gentleman, we offer a variety of travel products that help make traveling more convenient and enjoyable.


Contact info

3.5

Average

TrustScore 3.5 out of 5

64 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Love to give a full review if you’d…

Love to give a full review if you’d send the rest of my order. Half the order is coming from somewhere in China. Cool stuff.

17 May 2023
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Reply from The Moderne Gentleman

We are sorry that only half your order has arrived so far. It shows the other items will arrive shortly though

Rated 1 out of 5 stars

Upgrade the quality of material and…

Upgrade the quality of material and size if the Executive bag. Nit enough outside storage.

21 May 2023
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Reply from The Moderne Gentleman

We are sorry to hear that you are not happy with your purchase. If you would like to return it please contact us at hello@modernegentleman.com so we can provide the steps to follow.

Rated 1 out of 5 stars
The Moderne Gentleman logo

Reply from The Moderne Gentleman

It looks like your order was placed last week and expected to arrive in the next day. Please allow enough time for your order to be processed and shipped.

Rated 1 out of 5 stars

The product maybe great however the…

The product maybe great however the packaging and shipping are something that needs to be changed. I ordered my product on April 26th and did not receive it until May 16th. The product was shipped in a thin plastic bag and the product was not shipped in a bag to protect it if the bag ripped which it was.

16 May 2023
The Moderne Gentleman logo

Reply from The Moderne Gentleman

Sorry to hear that shipping was slower than expected. You selected free shipping which is 10-14 business days. If your item arrived damaged please contact us at hello@modernegentleman.com and we would be happy to help you.

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