I had purchased previously as a gift for a relative. Wanted one for myself to use for day trips. Product as advertised, takes a little breaking in. Great value. Would recommend.
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Bought 3 wheeled duffle bags as Christmas gifts. One had a broken side zipper. No response from modern gentleman.com...
Service was overall great. Easy to navigate website and purchase. Star taken off as shipper was weird and gave a bit of a runaround on the product. Going from warehouse to processing center a state ov... See more
Customer service is awful. No phone number is available, only through email and website. I am trying to return/ exchange an item ( unused and within the 30 day window) and am being slow walked in the... See more
Company details
Written by the company
At the Moderne Gentleman, we offer a variety of travel products that help make traveling more convenient and enjoyable.
Contact info
22431 Antonio Parkway, B160844, 92688, Rancho Santa Margarita, United States
- hello@modernegentleman.com
- modernegentleman.com
3.5
Average
64 reviews
Hasn’t replied to negative reviews
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Love to give a full review if you’d…
Love to give a full review if you’d send the rest of my order. Half the order is coming from somewhere in China. Cool stuff.
17 May 2023
Reply from The Moderne Gentleman
We are sorry that only half your order has arrived so far. It shows the other items will arrive shortly though
Upgrade the quality of material and…
Upgrade the quality of material and size if the Executive bag. Nit enough outside storage.
21 May 2023
Reply from The Moderne Gentleman
We are sorry to hear that you are not happy with your purchase. If you would like to return it please contact us at hello@modernegentleman.com so we can provide the steps to follow.
I haven't received my order yet
17 May 2023
Reply from The Moderne Gentleman
It looks like your order was placed last week and expected to arrive in the next day. Please allow enough time for your order to be processed and shipped.
The product maybe great however the…
The product maybe great however the packaging and shipping are something that needs to be changed. I ordered my product on April 26th and did not receive it until May 16th. The product was shipped in a thin plastic bag and the product was not shipped in a bag to protect it if the bag ripped which it was.
16 May 2023
Reply from The Moderne Gentleman
Sorry to hear that shipping was slower than expected. You selected free shipping which is 10-14 business days. If your item arrived damaged please contact us at hello@modernegentleman.com and we would be happy to help you.
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