Railex Stationery Reviews 14

TrustScore 4.5 out of 5

4.5

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Company details

  1. Stationery Store
  2. Stationery Manufacturer
  3. Stationery Wholesaler

Written by the company

Premium Stationery by Railex. We have curated stationery collections from Goldbuch and Modena Journals. At the heart of our premium stationery ranges is our attention to detail. Whether it be our high-quality leather notebooks, linen journals or unique embellished sketch books available in a range of options. Or our beautiful collection of premium photo albums, lockable diaries, guest books, keepsake boxes and pencils – all have been precision-crafted and hand-finished with pride and passion, echoing the traditional skills passed down through generations.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Now this is what I call service - fantastic

I have used Railex several times ordering the same size and type of files. This time I placed my order and unknowingly made a mistake and ordered a different product. Clare in Railex Sales noticed I had ordered something different and emailed me to double check If my original order was correct. I quickly replied I had made a mistake and altered the order to my normal product. Received the order within 24 hours. Now that is what I call service. Thanks Clare.

14 September 2022
Unprompted review
Railex Stationery logo

Reply from Railex Stationery

Dear John, thanks so much for your very positive review of Railex and appreciation for the great work that Clare and the rest of the Railex team do, it really is very much appreciated.
I hope you like our products and will continue to buy from us for many years to come!
Best regards
Railex Team

Rated 5 out of 5 stars

Love the notebook colour choice

Quick service and easy to use website. I love the colours I was undecided between the grey and pink leather notebooks. Can’t wait to receive my order! LizaGordonArt

3 May 2021
Unprompted review
Railex Stationery logo

Reply from Railex Stationery

Thank you for your review Liza, I'm glad the purchase process was easy and hope you'll be back soon to try another colour.

Rated 5 out of 5 stars

I was lucky enough to be a winner of…

I was lucky enough to be a winner of their LinkedIn competition yo win one of their notebooks. The colours are very vibrant and im lookjng gorward to receiving it. Customer service was also great and very quick to respond.

29 April 2021
Unprompted review
Railex Stationery logo

Reply from Railex Stationery

Thanks for the review Amanda, let us know how you like the notebook now you have received it.

Rated 5 out of 5 stars

Wonderful quality

Wonderful quality! Arrived day after ordering.

24 April 2021
Railex Stationery logo

Reply from Railex Stationery

Danielle, we appreciate you taking the time to review our notebooks and service, please come back soon.
Thanks Julia

Rated 5 out of 5 stars

A very efficient delivery and I was…

A very efficient delivery and I was extremely impressed with the high quality of the notebooks.Instead of taking out an average notebook to take orders from my customers I now have a high quality one and already a few customers have commented how good they look.

23 April 2021
Railex Stationery logo

Reply from Railex Stationery

Thanks for your review Mr B, please keep spreading the word, it is much appreciated.
Julia

Rated 5 out of 5 stars

My journal is gorgeous!!

I ordered the Honeycomb leather journal and I absolutely love it. The quality and value for money is first class. The colour is so lovely and the leather is soft.
Customer service was excellent. I would highly recommend Modena Journals and I will definitely be ordering more in the future.

16 April 2021
Unprompted review
Railex Stationery logo

Reply from Railex Stationery

Andrea, what great all round feedback, thank you so much.
We hope you do return soon.

Rated 5 out of 5 stars

I love the journal I have

I love the journal I have, it’s great quality and compliments my office perfectly with its colour scheme.

14 April 2021
Unprompted review
Railex Stationery logo

Reply from Railex Stationery

Andy, we're really happy you like the quality of our notebook, don't forget to come back when you have filled that one up!

Rated 5 out of 5 stars

I love the colour of this Notebook

I love the colour of this Notebook, just what I was looking for.

12 April 2021
Unprompted review
Railex Stationery logo

Reply from Railex Stationery

Thanks for your review Emily, we're glad you love the colour and hope you'll enjoy using our Modena notebook.

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