bought a watch from here specifically the seiko custom date just, first of all shipping took longer than they mentioned it would take, secondly quality is okay but overpriced for what you are getting... See more
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Welcome to Seiko Moddys - The Art of Custom Timepieces At Seiko Moddys, we seamlessly blend the timeless elegance of luxury watches with the renowned precision and reliability of Seiko movements. Specializing in custom-mod watches, we proudly incorporate high-quality movements such as NH35, NH38, VK61, VK63, VK64, and NH70 into our creations, paying homage to iconic luxury models like the Seiko Submariner, Seiko Nautilus, Seiko Aquanaut, Seiko GMT, Seiko Marinemaster, Seiko Datejust, Seiko Oyster, Seiko Black Bay, Seiko Panerai, Grand Seiko Mod, Seiko Speedmaster, Seiko Seamaster, Seiko Santos, Seiko Ballon Bleu, Seiko Royal Oak, and Seiko Crono. Our commitment to craftsmanship is evident in our use of premium materials such as scratch-resistant sapphire crystal and durable 904L stainless steel, ensuring that each timepiece is not only visually stunning but also built to last. Whether you're a watch enthusiast seeking a unique piece that stands out or a connoisseur looking for a bespoke homage to your favorite luxury brand, Seiko Moddys offers an unparalleled blend of luxury, performance, and personalization. Discover the ultimate in precision and style with Seiko Moddys. Experience the legacy of luxury watchmaking, reimagined for the modern era with our custom NH35 mod watches and beyond. Join us in celebrating the craftsmanship and innovation that define every watch we create.
Sevilla, Spain
No recent history of asking for reviews
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Replied to 58% of negative reviews
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Like most people, I was very sceptical at first. In the end I just bought one. To see how it is.
I have to say , I love this watch. It's just as described and looks like you see on screen. It's even better when worn. Keeps good time and looks good.
One small thing, in the dark the hands are difficult to see, maybe its the red luminescence. The hours light up fine. Really who looks at the time when they're asleep. ;-)
Thanks
From the first minute there were problems. Could not open the clasp and on the second day it lost 6 minutes and I could not open the crown to correct it.
Look great But that’s it !!
Badly made and really Bad quality.
Don’t buy anything from them.

Reply from Moddy´s Custom Watches
Overall, I’m happy with the watch. Delivery to Orlando took longer than I expected, which was a bit frustrating, but it arrived in good condition and looks great.

Reply from Moddy´s Custom Watches
Occasionally things go wrong and problems are missed by the QC department. Sadly this happened to me and i was sent a watch with multiple issues. This is when the quality of a company is often truly revealed. Soon after sending video evidence of the problems i had a brand new replacement in my hands. The support team were courteous and responsive throughout - this is a company you can trust ;-)
Avoid from this company, too much FAKE info, like mantioned Hodinkee and other website, nobody dont have any info about them! So they just cheat you, selling really bad quality and delivery time much more longer!

Reply from Moddy´s Custom Watches
My overall experience has been positive so far. I’m already considering the Nautiko for my next purchase. If things continue the same way, I’d have no problem ordering again.
Really nice watch for the price. I really love the Rolex Day-Date watch with presidential bracelet, but at near enough £12,000 I could never own one in a million years! The Moddy’s Seiko version looks almost identical and works really well. Took a couple of weeks to arrive but other than that, very please. 👍🏼
Extremely evasive about shipping, tracking is not made available until the product arrives in the destination country. Effectively, there is no evidence of shipping until the last day or two which is very misleading. I was left with the impression they are trying to hide the origin country and they refused to say from where it came. It took over 3 weeks to arrive, not out of their terms but way too long to be shipping from Spain.
Product itself is acceptable, hence 2 stars instead of 1. The crown is the wrong style for the watch type, poor attention to detail. That is, apart from the strap, which is the lowest quality bonded leather, already peeling on arrival from the watch assembly process. They did replace it, but promised a better one. The same junk arrived after I chased it. and now they have stopped replying to me.
Note they offer a 20% discount on a 2nd purchase for leaving a positive review on TrustPilot. I’ll leave it to Trustpilot and the consumer to consider the implications of this.
Overall, avoid - it’s just too stressful, Similar products are available elsewhere, and in the end they are nothing special despite the nice photos and heavy marketing
Edit
Moddy’s response to this review, I regret to say, is a perfect example of their style of communication, which very nicely says nothing of substance and/ or misrepresents the truth. Facts: 1. Moddy’s failed to provide usable tracking information despite my repeated requests. For approximately 10 days after saying the item was shipped, no tracking or evidence of shipping was provided. To say tracking info is available at every stage and is available on the website is blatantly not true. To say that shipping is transparent is insulting 2. When tracking was finally made available it was only for the last mile courier in the UK 3. I have no issue with the time taken from order to delivery. My point is that the time taken, whilst also offering no usable tracking information for most of the journey, indicates that items are not being shipped from Spain. 4. The first watch strap was indisputably of the poorest quality 5. The replacement strap, which I was assured would be better quality, was identical, and the finish peeled off while fitting it 6. Moddy’s has not responded to me regarding this, despite several contacts 7. Moddy’s offers 20% discount for second orders in return for positive Trustpilot reviews.
I have dropped my rating to 1 star because of this response.

Reply from Moddy´s Custom Watches
Ordered a Seikonaut and it was delivered in 2 weeks. The watch was exactly the same in real life as on webpage.
Absolutely a great watch. Love it...💪
Watch too thick, poor quality replica distinguished from far away not worthed 300 euro in any case. Watch clasp and metal strap also poor quality and too flimsy. Watch dial is ok.. better to buy knockoff straight from Chinese manufacturer much better quality and cheaper.

Reply from Moddy´s Custom Watches
Excellent service and a great choice and of course excellent quality.
I have nothing but praise when it comes to my experience here. Shipping was fast with no delays and the two watches i bought is exactly what i imagined. Super 👍👍
Bought my watch in sept last year, Resembled an Omega Seamaster "NO TIME TO DIE". Lovely looking watch, well made-Go Swimming and its waterproof as described. Very pleased with my purchase.
Ordered a watch December. One attempted deliver by Evri.
Evri has lost the package. Moody say Evri still have package and waiting for me to contact them.
I’ve contacted Evri numerous times they keeps saying package is missing and contact supplier.
Moody have ripped me off. They refuse to give a refund even though Evri admit package is lost. I have all the emails I can provide proof.
Just do not buy anything from this company.

Reply from Moddy´s Custom Watches
I orded a Watch from Them 3 months ago, to an address on a danish island, It took a little longer than I expected, and I wasn’t on that island anymore. So it got send back to them, and that’s okay that’s not their fault. I provided a new delivery address and a label was created. It’s now been almost a month, and every time I write to them I get the same automated message where they blaime the shipping company there’s no responsibility on their side plus when I look the tracking number up it doesn’t exist. It shouldn’t take longer than a week max to get send something from Spain to Denmark. I’m sick of them just laying the responsibility on someone else. I will write a new review if they get things in order very quick, because this is so unprofessional! And I either want my money or my watch within very short time. Do your job

Reply from Moddy´s Custom Watches
Was skeptical at first. Initially there were no updates provided but when I reached out customer support was responsive and very detailed in response. I appreciate that very much. From start to finish it took 3 weeks to the day to get my Batman GMT Master ll. But I will say it was worth the wait. Very well made and solid piece. I’m very satisfied with! Thanks Moddy!
ALL POSITIVE REVIEWS MUST BE FALSE PAID REVIEWS
The watches they send out are the poorest cheap quality you can get
Shockingly crap watch and shockingly crap service
FALSE ADVERTISING, not water proof at all and not quality. Cheap Chinese rubbish
NO INTEREST IN REFUNDS AS ADVERTISED
STAY AWAY FROM THESE SCAMMERS
UPDATE: Poor generic response! No offer of refund
How is this legal. Get them shut down for false advertising and thieving FAKE 5star reviews FAKE FAKE FAKE CHEAP CHEAP CHEAP £5 watches for £270

Reply from Moddy´s Custom Watches
Bought the Seitona model as a birthday gift for my husband. He’s quite particular about watches and ended up liking this one. The packaging was nice and the sizing tools made it easy for him to adjust the bracelet himself.
Excellent craftsmanship, great delivery timing, lovely packaging. Just a super all-round experience.
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