Great App! All four kids and this mom is loving the app and the straightforwardness. Its simple and uncomplicated unlike some other financial apps. The support has been great so far with questions. I... See more
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Review summary
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Reviews shaping this summary
Amazing customer service, fun ways to earn money, and everything they advertise and more. Great app that encourages learning to save money, how to use a visa, and gives a fun way of doing it.
Great concept. I love that I can see where my child spends their money. Fast, easy allowance and chore assignments. Will be happy when they enable the feature to pause and edit the reoccurring allowan... See more
Changing the address is a pain to do in my circumstance but getting new cards is relatively painless. It can be done through chat and Natalie was pleasure to chat with. Great card for kids though.
Company details
Written by the company
Modak is a US-based platform leveraging the power of fintech, gamification, and community to empower kids to reach their full potential. We are founded with an audacious vision to enable kids and young adults to reach their full potential, regardless of their background. We pursue this mission by offering a gamified fintech and learning ecosystem - with teen cards, financial literacy, and other services. We build for scale and security using the best technologies and enrich the user experience with a thriving community that supports each other. Modak is trusted by over 30,000 families and growing by the day. We are one of the most well-funded early-stage startups, and we are grateful for the 5+ years of runway we have even in this market. Our investors include GGV Capital ($9.2Billion VC firm), Monashees, Maya Capital, Nazca VC, One VC, and 30+ leading angel investors and entrepreneurs across Silicon Valley and Latin America.
Contact info
United States
- 833-966-2428
- hi@modakmakers.com
- modakmakers.com
4.3
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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High Hopes But Terrible Results
I had high hopes for this company but I have had issues since day 1 and now they are switching banks and they have blocked me on stopping the direct deposit to my daughters card after I chose to cancel instead of transfer. I’ve never been able to add my bank card, only my credit card for my daughters allowance, accept for a check type transfer that takes 2-3 days after the set allowance day. My daughter wants her allowance when I tell her she will get it, not 2-3 days. Secondly, with this transfer of banks or ownership, you have to agree to it all to even get to your main account screen or you can choose to cancel the account but when you get to the account screen, it won’t let you cancel the automatic payments. It tells you access is restricted. Steer clear. Green light costs money but I never had issues with my older kid when we had it. I’ve learned the lesson, cheaper is not better.
19 May 2025
Unprompted review
Reply from Modak Makers
Hi Leigh,
We understand how important it is to have control over your funding sources. If you're currently unable to stop or modify your direct deposit, it’s likely due to temporary restrictions related to our ongoing migration to a new banking partner. These restrictions are in place to protect user accounts during the transition and will be lifted shortly.
We currently support multiple ways to fund your teen's account, including debit cards, credit cards, ACH transfers, and direct deposit. However, some banks and cards may be blocked or limited by the issuing institution, which could explain why your debit card didn’t work. We're actively working with our payment partners to expand compatibility and reduce these issues.
We understand this situation has been frustrating, and we’re genuinely sorry for the disruption. Our goal is to provide a safer, more stable experience with this banking upgrade, and we're committed to making it right for every family impacted.
If Modak no longer meets your needs, we completely respect your decision. But we’d also appreciate the opportunity to help resolve your issues and support a smoother exit if needed.
You can always reach us directly at hi@modakmakers.com — we’re here to help.
-The Modak Team
One recommendation
I think Modak is a very good financial app for children. It has daily scratch-offs for MBX along with challenges.
MBX is an in-game currency. You can exchange 100 MBX for $1, which is AWESOME if you ask me. I just think they should let us see the products we bought through the transactions. Other than that, I love EVERYTHING about Modak.
19 May 2025
Unprompted review
Interruption in service
Loved the card and app. Was very convenient as my grandchild lives in another state. The change in banks will affect his physical card and this will not work for our situation. At his age using a virtual card isn’t always an option (he uses his card for vending machines at school). Honestly hate to part with it.
18 May 2025
Unprompted review
Reply from Modak Makers
Hi Angie,
Thank you so much for your kind words and for being part of the Modak community — we’re truly glad the card and app have been helpful for you and your grandchild.
We completely understand how important a physical card is, especially for everyday things like school vending machines. During our banking partner transition, some accounts may temporarily lose access to card features, but this is only short-term. Once the migration is complete, physical cards will be fully supported again.
We know this change is frustrating, and we hate to see you go because of it. If you’d like, we’d be happy to walk you through the timeline and options that may still work for your situation. Feel free to reach out anytime at hi@modakmakers.com — we’re here to help.
Thank you again for your support. We hope to welcome you back in the future.
-The Modak Team
Super Shady - Don't share Bank details
The Modak app makes it very difficult to protect your funding methods. There is no way to stop a payment method or change/update card or account details.
This led to "surprise" charges to my card when trying to transfer money to my child. In addition, it seems there current bank has dropped them and they are telling me that the account will be unusable for a couple of weeks, starting at an undisclosed time.
There are far better and safer options for getting a card for your child. If you use Modak, get your money out now!
17 May 2025
Unprompted review
Reply from Modak Makers
Hi Jeremiah,
We’re sorry to hear about your experience and appreciate you sharing this feedback.
We understand how important it is to have full control over your funding methods. You can remove or update payment methods via your parent dashboard, but if that hasn’t worked for you, we’d like to look into it further and make it right.
Surprise charges should never happen — Modak only processes transfers that are authorized by the parent account holder. If something didn’t go as expected, we’re here to help review it with you.
The temporary account access changes you mentioned are part of a one-time migration to a new banking partner. This change is designed to bring more stability and features, and we’ve been notifying users in advance. We understand the disruption it may cause and truly regret any inconvenience.
We're reaching out directly to help find a solution and make sure you’re fully supported through this transition.
-The Modak Team
First off ios
16 May 2025
Unprompted review
My experience with this company is…
My experience with this company is really good it is really kid friendly and I’m loving this app a lot I’m able to use my money wisely with this app it is really great. my Modak card came in really fast that was great.I also love the customer service it is great. overall I really think this is a really great app.
15 March 2025
Unprompted review
Even in unpleasant situations.....
This is the 2nd time now unfortunately that our sons card has been compromised or stolen. After reaching out the representatives not only always help me calm myself some but ensure that we will get to the bottom of it all so they can fix it. I am grateful for a team that recognizes others situations, how scary & frustrating it can be but they truly care as well. I was given step my step instructions on what to do and how to file the dispute. Thank you for trusting me but for empathizing with me during a very stressful situation that no one ever wants to be in. Kudos to you all. Thanks again.
15 May 2025
Unprompted review
So far I love it
So far I love it. My daughter does her chores more and if they are not done properly I can deny the payment of it . It's reaching her to take her time to make sure her chores are done properly. Just a little annoyed with not getting her actual card and now being told I have to wait another month to request a new card for her. But she does use her virtual card on her Google wallet so it works the same way.
8 May 2025
Unprompted review
Disappointed - errors with adding funds
As a first time user of this app, I am frustrated with not being able to add money from my bank to my Modak wallet. Nor am I able to link a debit card to set up any sort of transactions to fund either my kids accounts or my wallet. The app keeps giving me errors and also automatically closing. I restarted my phone and also deleted and reinstalled the app. After reaching out to customer service I found out they are experiencing issues with this functionality and don’t know when it will be resolved. I was told to use another form to add funds but they all cost money to do so and also don’t work.
5 May 2025
Unprompted review
Reply from Modak Makers
Hi Lauren,
Thank you so much for taking the time to share your experience. We’re genuinely sorry to hear that you’ve been facing difficulties with the app, and we completely understand your frustration, especially as a first-time user.
It’s disappointing to hear that you haven’t been able to successfully add funds to your Modak wallet or link a debit card. We understand how important it is to have a smooth and hassle-free experience, and we sincerely apologize for the inconvenience caused by the errors and the app closing unexpectedly.
Regarding the funding issues you’ve encountered, we are currently aware of the temporary glitches with some of our payment methods, including adding funds via bank or linking a debit card. We are actively working to resolve this as quickly as possible, and we completely understand how this has impacted your experience. Unfortunately, we don’t have a precise timeline for when this will be fully fixed, but rest assured that our team is prioritizing this and we’ll notify users once it’s resolved.
In the meantime, we truly apologize for the extra charges with alternate funding methods. While they are an option to keep things moving, we understand they’re not ideal. Please know that we are exploring other ways to improve these methods to minimize costs and provide more convenient solutions.
We deeply appreciate your patience and feedback as we work to enhance the app. If you need further assistance or have any more questions, please feel free to reach out directly to us at hi@modakmakers.com, and we will do everything we can to support you during this time.
Thank you again for your understanding, and we’re committed to getting this resolved for you as soon as possible.
Best regards,
-The Modak Team
Good app🦖🦖🦖
5 May 2025
Unprompted review
These people were very very nice and…
These people were very very nice and were also helpful. They were amazing and I suggest that you use this platform
5 May 2025
Unprompted review
Love modak but there is a Problem
Love modak, but my Amazon Problem was not solved
5 May 2025
Unprompted review
Reply from Modak Makers
Hi Heather,
Thank you so much for sharing your feedback — we’re truly glad to hear you love Modak!
We’re really sorry to hear that your Amazon issue hasn’t been resolved yet, and we can completely understand how frustrating that must be. We always aim to provide a smooth and seamless experience, and it’s disappointing to hear that we’ve fallen short in this instance.
We’d love to assist you further and make sure this is resolved. If you could provide us with more details about the issue you’re facing with Amazon (such as any error messages or issues at checkout), we’ll investigate and work to find a solution as quickly as possible.
To ensure we can look into this thoroughly, please feel free to reach out to us directly at hi@modakmakers.com with the details, or if you prefer, you can also DM us here. We want to make sure you’re fully satisfied and your experience is as smooth as it should be!
Thank you for your patience, and we look forward to hearing from you soon so we can resolve this for you.
Best regards,
-The Modak Team
Helpful and kind
5 May 2025
Unprompted review
Modak is great! Sri is awesome!
Modak really knows how to take care of their customers. Sri in customer service is always so genuinely helpful and friendly. I look forward to the bank migration and some new features!!
4 May 2025
Unprompted review
Modak has been a great experience for…
Modak has been a great experience for our family! Thanks!
1 May 2025
Unprompted review
promote sofia bro she’s a real one fr 💯🔥
promote sofia bro she’s a real one fr 💯🔥
29 April 2025
Unprompted review
I like this app but granddaughter card…
I like this app but granddaughter card locked and I get unlocked it I still use its
14 January 2025
Unprompted review
I love this app it a great money saving…
I love this app it a great money saving app
26 April 2025
Unprompted review
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