Modak Makers Reviews 

No customer service ever. They don't answer phones or chats. Missing transaction history. Debit card declining for no apparent reason when there were visible funds and the pin was correct. So infuriating.

It was really good for buying stuff and it is also pretty fun to collect your reward points every time you get on so you can exchange those points for money. It is also a mystery to see how many points you get, so far it is really great!

This has been very beneficial for my daughter she loves her card

Good experience with the card up until the migration which doesn’t allow you access to anything virtual card is impossible to find on here they said at first everything would be available by June and it is already June 5 now they say mid June and once the migration is done, you don’t receive the card until you order it and that is also a 10 to 15 day waiting process. So that means possibly waiting until July or mid July since they don’t give actual dates till our children are able to access any of the funds on their account. My husband and I will be looking for another card. It will most likely arrive before they’re done with this migration.

Its great! The customer support is amazing so with the app! I recommend this to parents that want their kids to learn about money and banking!

Modak is AMAZING!! The workers there make sure to completely follow up on your questions and answer with amazing responses. Say you ask “how do you transfer mobux to your account?” Their response. “Well you just click and do dadada” (sorry not remembering the full thing at the moment) But they really do make this app the best it can be and I LOVE it❤️

I love modak. It has no monthly fees, you can collect MBX to get real money, and it’s a checkings account too! This app and bank is really good, and I recommend it to all teenagers looking for a debit card.

It was very useful to know when I could get my account back and the provider you with very specific answers to your questions

THE G.O.A.T

What made my experience amazing was that I was having some trouble and asked for help and they gave me a step to step detailed answer back!

Question handled quickly. Modak is a great, fee free way to teach children financial literacy.

Getting this card for my son has been a wonderful experience and has been so helpful for him to be able to pay for things when we are not with him. And it’s awesome that it’s a free! He is also learning a lot about budgeting his money.

This so-called "educational" credit card for kids has been a total disaster. From the moment of signup, it seemed like the company was more interested in profiting off the children rather than teaching them.
Fees are excessive, with frequent "convenience charges," "activation fees," and "monthly service charges." These extra expenses complicate teaching children about budgeting, which appears predatory.
The app is difficult to use and confusing. It is not intuitive for children, and setting spending limits or monitoring purchases is difficult.
Customer service is unresponsive. Attempts to contact them with questions and complaints resulted in canned, unhelpful answers.
Instead of teaching responsible spending habits, this experience has been confusing and expensive. This company exploits parents' hopes for financial literacy, delivering only frustration. Avoid this company.

Great customer, quick to help and had a lot of patience for me. Didn’t quit til problem was solved!

The chat support is very fast and always answer my questions.

Very responsive and helpful

I was concerned because some money showed up in my son’s account that I did not send. The support agent got back to me very quickly and let me know it was because of the transfer to a new banking partner. Very kind and put my mind at ease. Great support!