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Rated 5 out of 5 stars

I recently sold my iPhone to Mobi Hub, and I’m really impressed with how smooth the whole process was. From getting an instant quote online to sending off my phone, everything was straightforward... See more

Rated 5 out of 5 stars

I found Mobi-hub through mobile phone compare and recycle . They came up with the best price for my daughters I phone 13 . The recycling box arrived quickly and the company even WhatsApp messaged me t... See more

Rated 5 out of 5 stars

I had a very nice and efficient conversation with AMIR who gave me a very, modest and fair price for my phone even with it scratches he gave me a higher offer than I expected. Highly recommended I wil... See more

Rated 3 out of 5 stars

The phone they sold me (Iphone Xr) was black listed as stolen by operators, I cannot used sim card inside, but the client service is trying to find a solution.

Company replied

Company details

  1. Cell Phone Store

Written by the company

Buy new and refurbished cell phones, accessories at competitive prices! Choose wide range of exclusive Phones to buy, Refurbished Mobiles at Mobi-Hub.


Contact info

4.1

Great

TrustScore 4 out of 5

95 reviews

5-star
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1-star

Replied to 37% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Unreliable seller, poor service

Bought an iPhone 12 mini via Refurbed from iWorld Electronics/MobiHub GmbH. The phone stopped working shortly after arrival – charging and FaceID failed. Seller blamed “water damage” and refused support, even though I reported the issue immediately. A technician later confirmed the defect wasn’t caused by me and that even the installed battery wasn’t an original Apple part.

Device is now working again after a simple battery replacement – something the seller could have solved easily.

Unreliable seller, poor service – I cannot recommend this seller.

29 July 2025
Unprompted review
Mobi-hub logo

Reply from Mobi-hub

Hello TC,

We’re sorry to hear about your experience and appreciate the opportunity to clarify a few important points.

Your device showed clear signs of liquid damage upon inspection. Unfortunately, liquid damage voids the warranty because it can cause multiple, unpredictable issues over time – even if replacing a single part (such as the battery) temporarily resolves one symptom. For this reason, we were unable to provide warranty coverage in your case.

Regarding the battery: You are correct that your device did not contain an original Apple-branded battery. This is standard with all refurbished devices. By law, only Apple is permitted to install original Apple batteries. The high-quality batteries we install are designed to be fully compatible and meet the same performance and safety standards, but they cannot be labelled as “original Apple.”

Your satisfaction is very important to us, and if you need any further assistance, we’d be happy to discuss this with you directly.

Best regards

Randy

Rated 5 out of 5 stars

Fantastic service

I was having problems with my phone and had been told by 2 degrees employees it could not be fixed and would have to be reset.
Thankfully I said no....
I took my phone not to the place they suggested but the one I googled.
Goodness, I was actually waiting for the lovely young lady to tell me I would have to reset it....she didn't, bless her.
She within a really short time fixed the problem and told me how to stop it from happening again.
She declined payment however I will go back today to purchase something.
Thank you so much.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Sent my phone in good faith with a…

Sent my phone in good faith with a small light scratch on screen and a little paint scratch on one corner. When they received it they told me it was grade C!!
I had a feeling this is what they do and its dishonest.
Asked for phone to be sent back and I will send it to Miasma who graded it as excellent. What a scam, dont send your phone to these people.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant! Mohammed managed to swap my iPhone battery (that had severely swollen up) and reseal the screen.

Would recommend these chaps any day!

7 June 2024
Unprompted review
Rated 1 out of 5 stars

"Excellent condition" but battery is fake

Bought a used phone in "excellent condition". First, there were problems with the camera. Fair enough, I sent it back and they fixed it. 4 months after purchase, the phone gives me the message "Cannot determine if the battery in your phone is a real Apple spare part.". Despite my phone constantly showing to be on 1%, turning off and on every 5 min. and lagging when it is on; Mobi-hub cannot return the product since it is out of the return-period. Okay, so I have an absolutely useless phone bought 4 month ago. It is fraud!

11 April 2024
Unprompted review
Rated 5 out of 5 stars

I recently had an excellent experience…

I recently had an excellent experience and I couldn't wait to share it with everyone. The service was exceptional and the staff went above and beyond to make sure I was satisfied with their work. Everything was top-notch from start to finish, and I couldn't have asked for a better experience. I highly recommend this company to anyone seeking quality service and exceptional care. Keep up the great work!

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! I completely destroyed my phone and they rebuilt it in a few days, very kind and helpful customer service and they’ve done a great job :)

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Movi-Hub, a great industrial leader

Movi-Hub is a great, professional leader of tele-communication industry. They are not only one of biggest wholesale of Apple products, but also an founder of Mobi-Hub fund, and a proffesional industrial trade-fair organizer, link the sellers, buyers and all other service providers together to promote the tele-communication industry prosperously.

13 August 2023
Unprompted review
Rated 5 out of 5 stars

Used phones

Hanna, is remarkably kind. She was able to advise me with professionalism and answer all my questions in a clear and precise way. Its excellent sense of customer service and availability make it an essential reference for all your business needs. I highly recommend it.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

I'm delighted to recommend Mobi-hub

I'm delighted to recommend Mobi-hub. Their exceptional service and remarkable attitude never fail to impress. From the ease of use of their platform to the prompt delivery, everything was flawless. Customer service was helpful and courteous, reflecting their commitment to customer satisfaction. Mobi-hub truly stands out in their field. A stellar experience through and through!

18 July 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service!

I am genuinely thrilled to have the opportunity to share my wonderful experience with Mobi-hub. From the outset, this company exceeded my expectations in every regard. I was instantly struck by their responsive and professional team, always ready to assist and answer questions with patience and understanding.

The quality of their services is unparalleled. I was impressed with the attention to detail and the high standard maintained across all aspects of their offerings. Every interaction was characterized by thoroughness and clear evidence of expertise.

Navigating their website was a breeze, reflecting thoughtful design and user-friendly interfaces. Moreover, the delivery of the services was prompt showcasing their reliability and commitment to customer satisfaction.

What sets Mobi-hub apart is not just the excellence of their services, but also their commitment to fostering positive relationships with their customers. They made me feel valued and respected as a customer, which is a testament to their exemplary service.

I wholeheartedly recommend Mobi-hub to anyone seeking top-tier service, combined with a seamless and rewarding customer experience. It is clear that Naz and his team take pride in what they do, and they have earned themselves a loyal customer in me.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

The man at the shop was very helpful helping me fix my phone when I got part of my charging cable stuck in the charging port! Excellent service!

15 September 2021
Unprompted review
Rated 5 out of 5 stars

Samsung phone screen…

My Samsung screen was badly smashed so I contacted mobihub for a price .I took my phone there on the Tuesday lunchtime ,they had to order my screen as it was not in stock .they said they would contact me as soon as it was delivered and they had fixed it .I received my call on Wednesday morning to say it was ready to be collected .I found the service quick and efficient and the people really polite and lovely atmosphere .I would highly recommend them .

12 April 2021
Unprompted review

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