I have revived a text but seems you are an Italian company I take it as a phishing scam: Your package was undelivered several times on December 16, 2022 due to address anomalies, pls change the delive... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dreadful experience. I ordered 2 banners Nov 24. Only one banner was packaged and since then MLk have shown no interest and failed to acknowledge any of my communication. Avoud this company at al... See more
Company replied
Scam text from spammer claiming to be MLK? "Your package has been wrongly addressed and has not been delivered many times on December 27, 2022, pls change the delivery address... Web link" !!!... See more
Company replied
Costantemente avvisato del progredire e del tempo di consegna
Company details
Written by the company
MLK Deliveries è una società del gruppo Poste Italiane nata dalla joint venture tra Poste Italiane e Milkman. La mission è di combinare la tecnologia Milkman con il network senza rivali di Poste Italiane, implementando servizi di consegna programmata: scheduled delivery, same-day delivery e grocery delivery. Le opzioni di consegna a valore aggiunto di MLK Deliveries offrono ai destinatari una user experience inedita nell’attuale panorama logistico italiano. Gli utenti finali, infatti, non solo possono scegliere liberamente quando ricevere la propria spedizione ma, interagendo con la pagina di tracking, sono abilitati alla riprogrammazione dell’appuntamento, al cambio di indirizzo, alla segnalazione di orari di portinerie/attività commerciali, alla consultazione in tempo reale dell’orario stimato di arrivo. L’invio di sms/e-mail li tiene aggiornati su tutte le fasi più importanti, inclusa l’imminente consegna e negli ultimi minuti è addirittura possibile seguire il furgone sulla mappa della città. L’esperienza si conclude con la possibilità di valutare la spedizione e lasciare note e suggerimenti che permettono a MLK di migliorare costantemente il servizio. È inoltre possibile consultare una Proof Of Delivery digitale.
Contact info
viale Europa 175, 00144, Roma, Italy
- info@mlkdeliveries.it
- mlkdeliveries.it
2.6
Poor
6K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dreadful experience
Dreadful experience.
I ordered 2 banners Nov 24. Only one banner was packaged and since then MLk have shown no interest and failed to acknowledge any of my communication. Avoud this company at all costs.
28 November 2024
Unprompted review
Reply from MLK Deliveries
Good morning,
thank you for your feedback.
In order to get the proper assistance, please send your communication to our official support channels at the link https://www.poste.it/assistenza.html (proving the tracking number).
Kind regards
Worst possible delivery company
Worst possible delivery company
They are announcing random delivery times, two deliveries in a row that they are messing up. Announcing delivery in the morning 10-13 and then saying that they tried a delivery late afternoon (19:22) without success. Last week they passed one day late after announcing the delivery all afternoon and left the package of fresh vegetables/fruits lying in the courtyard on the next day. Avoid it as much as you can.
21 September 2023
Unprompted review
Reply from MLK Deliveries
Good morning,
would you mind indicating your order number and the tracking number?
We will then be able to provide the proper assistance.
Looking forward to hearing from you soon.
Kind regards
Scam text from spammer claiming to be MLK
Scam text from spammer claiming to be MLK?
"Your package has been wrongly addressed and has not been delivered many times on December 27, 2022, pls change the delivery address...
Web link"
!!!DONT CLICK ON THE LINK!!!
I am not awaiting a delivery or have any tracking number to say so.... and had been in all day and no one called?
27 December 2022
Unprompted review
Reply from MLK Deliveries
Buongiorno,
gentilmente potrebbe indicarci il numero d’ordine e di tracking in modo da poterLe dare assistenza?
Restiamo in attesa di un Suo cortese riscontro.
Cordiali saluti
Consegna rapida ed efficiente
19 December 2022
Unprompted review
Scam text uk
I have revived a text but seems you are an Italian company I take it as a phishing scam: Your package was undelivered several times on December 16, 2022 due to address anomalies, pls change the delivery address
16 December 2022
Unprompted review
Fantastica🙂
4 November 2022
Unprompted review
Costantemente avvisato del progredire e…
Costantemente avvisato del progredire e del tempo di consegna
14 October 2022
Unprompted review
Professional.
19 March 2022
Unprompted review
L'ordine a differenza di altre volte ha…
L'ordine a differenza di altre volte ha rispettato i tempi di consegna
18 February 2022
Unprompted review
Delayed without any justification
11 February 2022
Unprompted review
Reply from MLK Deliveries
Good morning Juan,
could you kindly share the tracking code?
This data allows us to check the progress of the shipment.
Best regards
They called me when they arrived …
They called me when they arrived because my house is in a courtyard. received the parcel without any problems. really appreciated.
15 December 2021
Unprompted review
Please
Please, I would like to know the status of the shipping as since a couple of days your tracking page it's demanding the ship date forward, this happens every day. As the package contains valuable stuffs I would kindly need to understand what's happening.
Can you unblock me from this embarrassing situation?
Thanks
Editing 1
Ok, it isn't arrived neither today, can you tell me what's happening?
1 December 2021
Unprompted review
Reply from MLK Deliveries
Good morning,
your order arrived this morning in our warehouse in Milan.
For this reason it was not possible to proceed with the delivery in recent days.
Delivery is scheduled for tomorrow at 9 am-7pm.
Yours sincerely
----------------------------
Good morning,
your delivery is arriving in a few minutes!
Follow the next stages in our tracking page.
Yours sincerely
Efficienza, puntualità e gentilezza
MLK Deliveries è efficiente, puntuale e "gentile".
Il sistema di tracking è un valore aggiunto. Tracking in tempo reale e consegna puntuale.
Grazie!!!!
10 November 2021
Unprompted review
Efficienti e disponibili come sempre
22 October 2021
Unprompted review
Disponibili e super gentili complimenti
Di categoria superiore rispetto agli altri corrieri italiani. Complimenti
21 December 2020
Super good and received the order…
Super good and received the order before expected date
8 January 2020
Unprompted review
Amazing Service and flexibility
Amazing Service and flexibility. They are managing my items perfectly and hold and store them for me till the right moment for me to receive them. Can’t live without ! Congrats !
9 September 2019
Unprompted review
The best service ever
The best service ever. Keep up the good work with god blessings ❤️
4 September 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.