MJ Quinn Integrated Services Reviews 

1,494
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 988 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication, often describing them as polite, friendly, and knowledgeable. The service provided is frequently highlighted as efficient and thorough, with engineers ensuring installations are neat, tidy, and completed to a high standard, while also clearly explaining the process. Conversely, a small portion of people felt some staff displayed rude attitudes or disrespect. Some also reported engineers leaving mess or causing minor property damage. A few customers noted instances where engineers struggled with job completion or problem-solving, resulting in unresolved issues.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their politeness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as excellent and the best... See more

User experience

Clients share overwhelmingly positive opinions on user experience, with many describing it as excellent and... See more

Quality

Customers consistently note positive experiences with quality, with many reporting work completed to a high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mohammed Haroon We were very pleased with Mohammed today. Excellent communication skills explaining every step of the way what he was doing. Unfortunately the job couldn’t be completed today due... See more

Rated 5 out of 5 stars

Andrew Cartledge was excellent, he was very knowledgeable and customer focussed. It wasn’t an easy job as previously BT sent engineer from Kelly’s who couldn’t do it and so we have been out of contrac... See more

Rated 5 out of 5 stars

Had a full fibre upgrade. I had a lot of questions re the installation for inside and out. Anoop Johal was happy to answer and was knowledgeable and professional. I was grateful for his expertise. A t... See more

Rated 5 out of 5 stars

Whilst recognising that not everyone will have the same experience our engineer (Mario) was outstanding..the work was cosmetically very neat, the cable was placed and connected where we wanted it an... See more


Company details

  1. Telecommunications Engineer

Written by the company

We believe in creating great connections At MJ Quinn we believe in creating great connections, with our customers, our people and our world. We trust in our team and have a workforce skilled to meet the needs of a 21st-century communications network. Each day we enhance the UK’s home and business lives through our efficient and innovative turnkey solutions. MJ Quinn are unique in our offer of fully integrated end-to-end design, plan and build solutions. As part of the Visabeira Group, we can utilise considerable expertise acquired over 30 years working across Europe and Africa allowing customer goals to be achieved and future success to be realised.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 22% of negative reviews

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4.7

All reviews

(1,494)

978 reviews in the last 12 months

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Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon
A great customer experience - Mohammed was very helpful and informative about what he was doing - and with a very positive attitude.

And at the end, he made sure we were happy and comfortable with the new set up.

A credit to the firm.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Visited today by engineer Tasleem to install Full Fibre

Visited today by engineer Tasleem to install BT Full Fibre Broadband to our home. There were problems not of his own making due to partial blockage of underground cable ducts but Tas was persistent and stayed more than twice as long as his allotted time to complete the job professionally. Very satisfied with his work

10 June 2026
Unprompted review
Rated 4 out of 5 stars

Mohammed Haroon

Mohammed Haroon
Very curtious and let me know everything he was doing. Left everything clean and tidy. Contacted me night before to see if he could come in morning instead of afternoon, however, turned up 3 hrs late, at original appt time. Did make contact by txt in morning to say running late, but was already an hour late by this time. Then rang two hours later to say he was 10 minutes away.
On whole very pleasant chap and apologetic about being late.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon was polite, explained what the job entailed, and was very knowledgeable and competent.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Billie

Billie was amazing installing my broadband and talked me through everything. Very clear communication and massively respectful of my property, billie made sure that everything was left neat and tidy. Amazing sense of humour and was absolutely amazing. Amazing service throughout. Thank you for my installation Billie.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Anoop Johal

Had a full fibre upgrade. I had a lot of questions re the installation for inside and out. Anoop Johal was happy to answer and was knowledgeable and professional. I was grateful for his expertise. A tidy, diligent worker who ensured the installation was as we agreed. He was also pleasant and courteous. Our broadband is working well and fast.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Haroon persevered against lots of logistical issues to get us up & running. He accepted his limitations, asked for advice from seniors & completed the task with courtesy & lots of apologies.
He considered our time needs & did his utmost to accommodate the time restrictions we placed on him due to our appointment requirements
He deserves to go far, he is ambitious & conscientious, should be given the opportunity to progress.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Engineer arrived on time and was very polite. Work explained and completed within the minimum of fuss. Everything left neat and tidy. Very impressed.

4 June 2026
Unprompted review
Rated 1 out of 5 stars

UNPROFESSIONAL, WOULDN'T RECOMMEND

The AM engineer arrived to install our fiber. He walked through our property in muddy, wet boots, leaving marks on our antique rug.
He dug a large hole in our garden and left it open; he then stated that he would not connect the cables from our side as there was a 'plant or root or concrete or something' where the cable on our side is, but instead obtained our neighbors' permission to use their cabling pipe and shroud without consulting us first.
He also cut several cables and left them hanging loosely, and did not clean up after himself indoors either.

When the PM engineer arrived to complete the installation he was courteous and wore protective coverings over his boots while working indoors. At our request, he also tidied up some of the mess left by the initial 'artist'. Upon our inspection, it appeared that the 'plant or root or concrete' was, in fact, the actual pipe end through which he could have routed the cable!
Regarding the pipe, when it was installed by the Openreach engineer a few years ago, a small plastic end was added to prevent debris from entering. All that would be required is to dig slightly deeper to remove it or cut it shorter allowing more space from the building, and then feed the new cabling.
Why am I having to do all the thinking here where he was paid to do the job I know not.
Asked them for it all to be redone, installed on our side properly, professionally and all cleaned up.
As a member of a nationwide construction business myself, I would find inconceivable that our engineers would conduct themselves in such an unprofessional manner.
From my personal experience I would advise people to avoid them !

3 June 2026
Unprompted review
MJ Quinn Integrated Services logo

Reply from MJ Quinn Integrated Services

Hello Ralph. I'm sorry to hear that you've had a less than pleasant experience with our engineering visit. I've put in a request for information so we can feed this back to the manager of the engineer concerned.

Regards

Dave

Rated 5 out of 5 stars

Mohammed haroon

Mohammed haroon

Great Service
Very friendly kept us up to date throughout with the installation.
Clean and tidy workmanship and would recommend his services.

3 June 2026
Unprompted review

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