MJ Quinn Integrated Services Reviews 

1,506
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 976 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being highly professional, knowledgeable, and friendly, often going above and beyond to ensure satisfaction. Many highlight the excellent service, noting that engineers are efficient, tidy, and explain processes clearly, ensuring installations are neat and complete before leaving. However, some customers also noted issues with unprofessional staff attitudes, including rudeness and a lack of problem-solving skills. A few other people also felt that engineers sometimes left behind work that was not up to standard or required further attention. Additionally, some reviewers experienced situations where jobs were not fully completed, leading to frustration and further inconvenience.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, politeness, and... See more

Service

People report positive experiences with service, often highlighting the professionalism and thoroughness of... See more

Customer service

Reviewers mention positive feedback about customer service, often highlighting excellent service,... See more

User experience

Users describe positive interactions with the user experience, with many reviewers highlighting the... See more

Quality

Reviewers highlight positive aspects of quality, with many noting that work was completed to a high standard... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had fibre 150 installed today by a young engineer called Levi. He could not have been more professional, polite and courteous. He took into consideration our views of where we wanted it placed and... See more

Rated 5 out of 5 stars

Mohammed Haroon I highly recommended Mohammed he was very friendly, took his time, ask if we were happy with everything, cleaned up after himself, he's couldn't have done more for us. Thank you... See more

Rated 5 out of 5 stars

Andrew Cartledge was excellent, he was very knowledgeable and customer focussed. It wasn’t an easy job as previously BT sent engineer from Kelly’s who couldn’t do it and so we have been out of contrac... See more

Rated 5 out of 5 stars

Mohammed Haroon We were very pleased with Mohammed today. Excellent communication skills explaining every step of the way what he was doing. Unfortunately the job couldn’t be completed today due... See more


Company details

  1. Telecommunications Engineer

Written by the company

We believe in creating great connections At MJ Quinn we believe in creating great connections, with our customers, our people and our world. We trust in our team and have a workforce skilled to meet the needs of a 21st-century communications network. Each day we enhance the UK’s home and business lives through our efficient and innovative turnkey solutions. MJ Quinn are unique in our offer of fully integrated end-to-end design, plan and build solutions. As part of the Visabeira Group, we can utilise considerable expertise acquired over 30 years working across Europe and Africa allowing customer goals to be achieved and future success to be realised.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,506)

876 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Haroon persevered against lots of logistical issues to get us up & running. He accepted his limitations, asked for advice from seniors & completed the task with courtesy & lots of apologies.
He considered our time needs & did his utmost to accommodate the time restrictions we placed on him due to our appointment requirements
He deserves to go far, he is ambitious & conscientious, should be given the opportunity to progress.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Engineer arrived on time and was very polite. Work explained and completed within the minimum of fuss. Everything left neat and tidy. Very impressed.

4 June 2026
Unprompted review
Rated 1 out of 5 stars

UNPROFESSIONAL, WOULDN'T RECOMMEND

The AM engineer arrived to install our fiber. He walked through our property in muddy, wet boots, leaving marks on our antique rug.
He dug a large hole in our garden and left it open; he then stated that he would not connect the cables from our side as there was a 'plant or root or concrete or something' where the cable on our side is, but instead obtained our neighbors' permission to use their cabling pipe and shroud without consulting us first.
He also cut several cables and left them hanging loosely, and did not clean up after himself indoors either.

When the PM engineer arrived to complete the installation he was courteous and wore protective coverings over his boots while working indoors. At our request, he also tidied up some of the mess left by the initial 'artist'. Upon our inspection, it appeared that the 'plant or root or concrete' was, in fact, the actual pipe end through which he could have routed the cable!
Regarding the pipe, when it was installed by the Openreach engineer a few years ago, a small plastic end was added to prevent debris from entering. All that would be required is to dig slightly deeper to remove it or cut it shorter allowing more space from the building, and then feed the new cabling.
Why am I having to do all the thinking here where he was paid to do the job I know not.
Asked them for it all to be redone, installed on our side properly, professionally and all cleaned up.
As a member of a nationwide construction business myself, I would find inconceivable that our engineers would conduct themselves in such an unprofessional manner.
From my personal experience I would advise people to avoid them !

3 June 2026
Unprompted review
MJ Quinn Integrated Services logo

Reply from MJ Quinn Integrated Services

Hello Ralph. I'm sorry to hear that you've had a less than pleasant experience with our engineering visit. I've put in a request for information so we can feed this back to the manager of the engineer concerned.

Regards

Dave

Rated 5 out of 5 stars

Mohammed haroon

Mohammed haroon

Great Service
Very friendly kept us up to date throughout with the installation.
Clean and tidy workmanship and would recommend his services.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent !!

Whilst recognising that not everyone will have the same experience our engineer (Mario) was outstanding..the work was cosmetically very neat, the cable was placed and connected where we wanted it and the service provided was flawless. As an aside: what a really lovely man Mario was: polite,explained everything, obviously very skilled and had time for us ...a real credit to the company..I wish all workmen were like him.
Based on this experience I highly recommend this company.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Lovely, helpful, polite, hard working young man. Got straight to work as soon as he arrived. Fully explained what he was doing. Neat and tidy work.

2 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look