Banner for Mixam Inc.

Mixam Inc. Reviews 5,475

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the printed materials and books often exceed expectations and are cut perfectly. Many appreciate the straightforward and easy-to-use website, especially the helpful quote-building tool and the simple upload process, which makes designing and ordering publications accessible even for those new to printing. However, some customers also noted issues with order fulfillment and delivery. A few people experienced delays, with orders arriving late or even being misdirected, and some mentioned that expedited shipping did not result in timely delivery. There were also occasional reports of print quality issues, such as color shifts or ink smearing, and a few users found the online editing tool confusing or the job status updates unclear.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers were delighted with the final... See more

Quality

Consumers generally find the quality of products to be positive, often exceeding expectations with sharp... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the high quality of their orders,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping, with some... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website easy to use and... See more

Based on these reviews

Rated 4 out of 5 stars

The website is fairly well organized, using the search function doesn't always find what I'm looking for. The staff emailing me to help with my questions are very polite and helpful. I did not get a r... See more

Company replied

Rated 5 out of 5 stars

The website offers all the info needed for someone new to printing to make choices and format the material correctly, the quote building tool is very helpful and precise, and the uploading UX is very... See more

Rated 5 out of 5 stars

We're extremely pleased with the quality of the print for the price we paid. The upload process was very straightforward and the package tracking was simple. We will definitely be doing our larger ord... See more

Rated 5 out of 5 stars

Absolute pleasure to deal with! The support team were very responsive and helpful. My order was extremely time sensitive and placed quite late. Everything arrived right on time. The quality was above... See more


Company details

  1. Prints and Signs Store
  2. Business to Business Service
  3. Digital Printing Service
  4. e-Commerce Service
  5. Print Shop

Written by the company

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Written by the company

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Contact info

Get more from your first order

Earn double points when you sign up for an account today.

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolute pleasure to deal with!

Absolute pleasure to deal with!
The support team were very responsive and helpful. My order was extremely time sensitive and placed quite late. Everything arrived right on time. The quality was above my expectations.

10 April 2026
Rated 1 out of 5 stars

Paid for expediting shipping and were…

Paid for expediting shipping and were notified at the last minute it would not happen.We were not offered any sort of compensation but we needed them so we paid additional for overnight shipping which, again, was not done. They would not offer a refund after this. Absolutely unacceptable. Either fulfill your obligations or don't say you can.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my journals

I absolutely love my journals! The customer service via chat was super helpful! I have ZERO complainants! The virtual book that you can see as you’re organizing turned out to be EXACTLY how my journals came! I love this company and will be using for all my printing for my journals!

8 April 2026
Rated 5 out of 5 stars

Student

It was shipped the day it was promised! And the prints turned out great!

2 April 2026
Rated 5 out of 5 stars

Perfect execution.

Timing perfect. Quality perfect. Pricing perfect. This was my first time working with them. I was impressed by their service. Would recommend them 100%.

8 April 2026
Rated 4 out of 5 stars

Quick and good quaity!

I needed my zine in a quick turn around time and there was so many options to get my zine on time. When I received it, I was super happy with the product! The descriptions of the paper was helpful so I know what exactly I was getting. My only thing was that the color of the cover definitely shifted more to cool/darker tones. I still really liked it however but it's important to note.

2 April 2026
Mixam Inc. logo

Reply from Mixam Inc.

Thanks so much for sharing this, this is really great feedback and we truly appreciate you taking the time to let us know.
What you’ve noticed is most likely related to the lamination. Laminations and finishes can affect how colours appear once printed, and can slightly alter the look. That said, the benefit is that they also offer valuable protection, helping to prevent issues like marking, smudging, ink transfer, creasing, fading, and general wear and tear and give your projects a really professional look and feel.
You can find more details on this in our support page here: https://mixam.com/support/finish

Rated 5 out of 5 stars

Mixam does amazing job printing my books

I first ordered from Mixam in 2022. They always do an amazing job printing my books(manga). They really take the time to review the pages and let you know when things need to be adjusted. The print quality has always been fantastic with each order.
Highly recommended.

2 April 2026
Rated 3 out of 5 stars

package mismailed

I’ve used Mixam’s services a few times and always had great results! My books arrive fast and in good quality. Unfortunately, with my most recent order, a package of mine got misdirected and still has yet to arrive. Though this is likely more a fault of the mail carrier than Mixam, it took me sending two email a few days apart to get a response from the Mixam team about what could be done. Not the end of the world, but not my best experience with Mixam.

1 April 2026
Mixam Inc. logo

Reply from Mixam Inc.

Thanks so much for your kind words, we really appreciate you coming back to print with us, and it’s great to hear your previous orders arrived quickly and in good quality.
We are very sorry to hear about the issue with your latest delivery, and also that we didn’t get back to you as quickly as we would have liked.
For any urgent questions in the future, we do recommend reaching out via our live chat, which is monitored by both our team and our AI assistant nearly 24/7, so you can get quicker support.
In the meantime, we’re actively working on locating and reshipping your order, and we’ll be in touch as soon as possible to confirm the next steps.

Rated 5 out of 5 stars

5-star on product, 4-star on editing process

I purchased a test copy to print my upcoming magazine. Too small for a spine so I went with stapled. I honestly think it came out perfect. I needed to get a test copy before I purchased in bulk and now I’m definitely confident to go ahead and buy 50 copies 🔥

6 April 2026
Rated 5 out of 5 stars

We're extremely pleased with the…

We're extremely pleased with the quality of the print for the price we paid. The upload process was very straightforward and the package tracking was simple. We will definitely be doing our larger order later through Mixam.

1 April 2026
Rated 3 out of 5 stars

enjoyed the fast printing but my…

enjoyed the fast printing but my lastest bulk orders came out way dark than expected same proof pdf same files and order but it really took a toll on the image quality making it harder to see the pictures unless in a super well light room

their still readable but i was a bit disapointed

1 April 2026
Mixam Inc. logo

Reply from Mixam Inc.

Thank you for your feedback, and we’re really sorry to hear this, especially as it’s come through a review rather than direct contact.
If something doesn’t look quite right, we do always recommend reporting it through your order and including a few photos so we can take a closer look. With digital printing, there can sometimes be slight variations between runs, for example, if an order is printed before or after routine maintenance, but it could also be something else, so we’d really like to investigate this properly for you.
Please do get in touch via your order when you can, and we’ll be happy to check everything and help put your mind at ease.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look