Banner for Mixam Inc.

Mixam Inc. Reviews 5,474

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the printed materials and books often exceed expectations and are cut perfectly. Many appreciate the straightforward and easy-to-use website, especially the helpful quote-building tool and the simple upload process, which makes designing and ordering publications accessible even for those new to printing. However, some customers also noted issues with order fulfillment and delivery. A few people experienced delays, with orders arriving late or even being misdirected, and some mentioned that expedited shipping did not result in timely delivery. There were also occasional reports of print quality issues, such as color shifts or ink smearing, and a few users found the online editing tool confusing or the job status updates unclear.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers were delighted with the final... See more

Quality

Consumers generally find the quality of products to be positive, often exceeding expectations with sharp... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the high quality of their orders,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping, with some... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website easy to use and... See more

Based on these reviews

Rated 4 out of 5 stars

The website is fairly well organized, using the search function doesn't always find what I'm looking for. The staff emailing me to help with my questions are very polite and helpful. I did not get a r... See more

Company replied

Rated 5 out of 5 stars

The website offers all the info needed for someone new to printing to make choices and format the material correctly, the quote building tool is very helpful and precise, and the uploading UX is very... See more

Rated 5 out of 5 stars

We're extremely pleased with the quality of the print for the price we paid. The upload process was very straightforward and the package tracking was simple. We will definitely be doing our larger ord... See more

Rated 5 out of 5 stars

Absolute pleasure to deal with! The support team were very responsive and helpful. My order was extremely time sensitive and placed quite late. Everything arrived right on time. The quality was above... See more


Company details

  1. Prints and Signs Store
  2. Business to Business Service
  3. Digital Printing Service
  4. e-Commerce Service
  5. Print Shop

Written by the company

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Written by the company

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Contact info

Get more from your first order

Earn double points when you sign up for an account today.

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Magazine issue looked great

I used them for magazine printing, and they came out great! Nice and sturdy, color was rich and details good. Only one page seemed slightly blurred, but while the PDF looked great on the computer, I'm also aware that it may have been something to do with the image that we used, as it was the same in every issue.

25 March 2026
Rated 5 out of 5 stars

⭐️⭐️⭐️ Stellar Customer Service! ⭐️⭐️⭐️

This was my third publication printed by Mixam and they did not disappoint! My most recent publication was for a hardcover and paperback of the same title. After having to make a few layout changes to one of the covers over a period of a few days, the shipping timeline exceeded the date of my book launch event. I was able to speak to a LIVE PERSON in the middle of the night who said she would see what she could do. While she didn't make any promises, not only did my book order get delivered in pristine condition, they arrived earlier than expected and in time for my event!

The quality of the printing and binding are excellent. The hardcover books were double-boxed and received without any damage.

I will definitely continue to use Mixam in the future and wouldn't hesitate to recommend them to others!

1 April 2026
Mixam Inc. logo

Reply from Mixam Inc.

Thank you so much for your kind words and for continuing to trust us with your publications, it really means a lot.
We’re especially glad everything arrived in time for your launch event and in perfect condition. While we can’t always improve on delivery timelines, it’s great to hear we were able to make it happen for you this time, but please keep in mind we do only offer Estimated dates which are subject to changes during production.
We’ll be sure to pass your feedback on to the team, too, they’ll really appreciate it.
Wishing you every success with your latest release, and we look forward to working with you again soon!

Rated 1 out of 5 stars

Poor printing /horrible customer service!!

Please, please, PLEASE, DO NOT do business with this company!! My company ordered our treatment program workbooks from them. The books were supposed to be delivered to our customers by a specific date. The books we received had numerous errors, blank colorful pages, they even had a mixam order form printed on pages in our book!!! We missed our delivery date because we had to find another company to print them! Mixam sent us an email stating they were refunding our money. We had already disputed the charges with our bank and received a refund. Five weeks later Mixam contacts the bank and disputes the refund of the charge and said they would need all the workbooks RETURNED!! WHAT!! FIVE WEEKS LATER!! They said their employee should not have promised a refund, as that is not their policy! YOUR EMPLOYEE DOESN'T KNOW YOUR POLICY!! ABSOLUTELY HORRIBLE!!

8 April 2026
Unprompted review
Mixam Inc. logo

Reply from Mixam Inc.

Thank you for sharing your feedback. We’re very sorry to hear about the issues you experienced with your order and the impact this had on your timeline.
We’d like to clarify a few points regarding the situation. Once a payment dispute is raised with your bank, a formal process is initiated. The bank provides us with a set timeframe to respond, This does limit the actions we’re able to take independently while the dispute is ongoing.
In line with our Terms of Use, a full refund is contingent on all copies being returned and assessed as defective. We understand this may not always be practical depending on the circumstances, but this is the standard process required for us to proceed with a refund outside of a bank dispute.
We are also unable to immediately identify your order based on the information provided, so we have had to request additional details via Trustpilot so we could investigate this properly.

We fully recognise that mistakes can happen, and when they do, our priority is always to work with our customers to put things right. From our records, it appears we were in the process of doing so prior to the payment dispute being raised. Unfortunately, once the dispute is initiated and funds are reversed, it restricts how we can continue to support directly until the bank reaches a decision.

Rated 5 out of 5 stars

Offered multiple cover and paper types…

Offered multiple cover and paper types and quantities. Most other print companies had a minimum order of 100 or more. I needed 2 booklets printed, Mixam was more than happy to accommodate and at a very reasonable print cost.

1 April 2026
Rated 5 out of 5 stars

No issues to note

No issues to note! I really appreciate the ability to order as little as a single copy of whatever you want printed and the low price that comes with it.
My order, two copies of about 30 pages, was delivered quickly and packaged professionally.
10/10

2 April 2026
Unprompted review
Rated 4 out of 5 stars

Great service

The shipping was fast, came far before the anticipated date, and the quality was very good. I also appreciated the updates/warnings before the comic went into production. The upcharge to making it matte, less so.

31 March 2026
Mixam Inc. logo

Reply from Mixam Inc.

Hi Leah, Thank you for your feedback, we’re really glad to hear you were happy with the shipping speed, quality, and updates throughout the process.
There is a small additional cost for adding lamination, but it does help protect the covers and inks, improving durability and longevity. It also helps prevent scratches or scuffing, so your books arrive looking as intended, especially important for bold, vibrant designs. At around $0.17 per copy for your order, it offers good value for that added protection.
We really appreciate you sharing your thoughts and hope to work with you again soon.

Rated 5 out of 5 stars

I am a very happy customer!

I am a very happy customer! The print quality is great and Mixam makes sure to employ good quality control. Plus, they print NSFW work. I do a lot of that and have no time for biases against adult art. Thank you Mixam, very satisfied, will recommend.

23 March 2026
Rated 5 out of 5 stars

The Coffee Table Books are EVERYTHING

This was an exceptional experience from start to finish. While I am a second-time author, this was my first time bringing a project to life in print—let alone producing a full coffee table book. Naturally, I had a lot of concerns going into the process, especially around converting a digital ebook into a print-ready format and ensuring everything—from bleed to color accuracy—was executed flawlessly.

From my very first interaction, Evelyn immediately put me at ease. I came into the call feeling overwhelmed, but she was knowledgeable, patient, and reassuring—exactly what I needed in that moment.

I decided to move forward with a test print, and when the book arrived, I was genuinely blown away. The translation from digital to print exceeded my expectations. The images were incredibly sharp, the colors were rich and vibrant, the pages had a beautiful weight to them, and the glossy cover gave it that elevated, high-end finish I envisioned.

After that, I confidently placed my full order—and the quality remained perfectly consistent. Every copy reflected the same level of excellence, which made me incredibly proud to send them out to my customers. I later placed an additional presale order, and once again, everything arrived in immaculate condition.

One feature that truly stood out was the ability to ship to multiple addresses. This completely streamlined my fulfillment process and eliminated a major logistical headache. Having Mixam ship directly to my customers was not only efficient, but it also elevated my entire business operation.

The response from my customers has been amazing—they were just as impressed with the quality as I was.

Choosing Mixam to print my coffee table book was one of the best decisions I’ve made in my journey as an author and entrepreneur. This project represents more than just a book—it’s a statement. I’ve created a beauty guide that merges information, presentation, and modern aesthetic to move my culture forward, and Mixam helped me bring that vision to life flawlessly.

I’m incredibly grateful to Evelyn and the entire Mixam team for their professionalism and execution. I will absolutely be placing more orders very soon.

23 March 2026
Mixam Inc. logo

Reply from Mixam Inc.

Hello Kay,
Thank you so much for taking the time to share this with us, we really appreciate it.
We’ll be sure to pass your kind words on to Evelyn and the wider team, it will mean a lot to them. It’s great to hear everything met your expectations and that your customers are loving the final result too.
We truly appreciate your support and look forward to working with you again.

Rated 5 out of 5 stars

Mixam is fantastic

Mixam is fantastic! Their customer service is top notch! I couldn't be happier with the quality of what I ordered. They are simply amazing!

23 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look