First order from mixam ever. Good quality prints for a comic book run. There were small dings and rips which I'm sure if i was a seller I'd be unhappy about so maybe ensure you have QA assurances or s... See more
Company replied
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Review summary
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The product is outstanding, however there is a slight issue on one of the pages. It was well packaged and shipment arrived on time. Communication with customer service and the production team is inc... See more
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My order was processed fast and shipping was quick. One set of prints were too dark which was my picture I guess but I think it would be nice if editing would catch it and give you the choice of cance... See more
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The quality of the book pages and cover appears good at first glance. My only concerns is that the pages are not glued to the back spine, if the book was held by the hard cover and inverted, I imagi... See more
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Company details
- Prints and Signs Store
- Business to Business Service
- Digital Printing Service
- e-Commerce Service
- Print Shop
Written by the company
Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.
Why Print With Mixam?
Written by the company
- Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.
Contact info
Mixam Canada Inc, 638 Sheppard Avenue West, Suite 225, North York, M3H 2S1, Toronto, Canada
- (888) 510 1456
- team@mixam.ca
- mixam.ca
Get more from your first order
4.4
Excellent
1K reviews
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So easy to use and great colour …
I loved the ease of uploading images and the colour reproductions are fantastic! Also, the turn around time is really fab. I am very impressed with Mixam and plan to use you for all my zines.
7 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The process was easy
The process was easy, and the final product was good. It may have been me, but I did not see a lot of options for the book cover. As I was making a family heirloom, I would have appreciated a few premium options.
30 March 2026
Reply from mixam.ca
Thank you so much for your feedback, we’re really glad to hear you found the process easy and were happy with the final product.
We’d love to learn more about the cover options you were hoping to see, especially for something as meaningful as a family heirloom. If you could message us through your order with a bit more detail, we can take a closer look and explore what might be possible. If it’s not something we currently offer, we’ll be sure to pass your suggestions along to our team for consideration as we continue improving our range.
Thanks again for sharing this with us, we really appreciate it.
Excellent print job
I ordered a custom size hard cover children’s book for my grad thesis project. Initially it said it would arrive on April 13th but instead it arrived nearly a week early. The quality of the job exceeded expectations. The glossy hard cover looks professional. The printers also did an excellent job respecting my exact trim size. As a designer I would recommend Mixam.
30 March 2026
Very helpful
Very helpful, good pricing and excellent turnout
Takes about a week to receive once it goes to production
2 April 2026
Just small mistake in one page
Just small mistake in one page, but still I can say professional and professional comunication.
17 March 2026
Great follow up and great advice…
Great follow up and great advice regarding printing the product
1 April 2026
Really good service at an affordable…
Really good service at an affordable price. I recommend this service.
1 April 2026
Print quality was off
Wanted to see the poster print capabilities – found alignment off, the colours were pretty muted. I'll have to try something else to see if it's the norm – or if something was askew.
30 March 2026
Reply from mixam.ca
Hi Scott, Thank you for taking the time to share your experience, and we’re really sorry to hear this.
It’s a shame we didn’t hear from you sooner , if something doesn’t feel quite right, we’re always here to help and take a closer look. In the Trustpilot invite email linked to your review, there’s a quick and easy way to report any concerns. You can head to your order, click the “Report an Issue” button, let us know what you’d like checked, and upload a few photos, we’ll take it from there.
Getting colours exactly how you expect can sometimes be a little tricky, as things like paper type, RGB vs CMYK setup, and ink saturation can all have an impact. We do have a helpful guide here that might be useful:
https://mixam.ca/support/cmykchart
That said, we’d really love to take a proper look at this for you and help get to the bottom of it, so please do get in touch when you can.
Amazing quality
Amazing quality. I thought I overpaid but its totally worth my money. Happy with quality of papers and customer service on the phone. Thank you
30 March 2026
It came out exactly how I wanted it.
It came out exactly how I wanted it, way beyond my expectations.
Thank you.
25 March 2026
Books are well printed and they arrived…
Books are well printed and they arrived on time!
23 March 2026
Great product
Great product, very prompt and fast! I cannot believe how fast the stock was from production to shipping. I was beyond impressed.
Easy process online and editing was easy.
13 March 2026
good ordering process, printing error on one of my two editions
the ordering process and ability to preview the photobook was all amazing and went smoothly, and being able to receive relatively consistent responses to questions or concerns was helpful as well.
i ordered two hard cover copies of a photobook I made, and while the overall image quality was great and matched the photos I had on my computer there were small scratches across the covers, even when they were wrapped and tightly packaged which makes me assume they weren't handled carefully before shipping.
however what was most disappointing was one of the books had some pretty large printing errors on a few of the images that was far more than just the colours being a bit inconsistent. one of the images has an obvious line down the middle where the colours are offset on the same photo: more cool toned on one half and warmer toned (like it was meant to) on the other half.
Two other images also have some vertical text which I have no idea what might have caused it to appear. the text is faint on one of the images but stood out quite a bit on the other, which was incredibly disappointing to see.
I am happy with the one photobook without the errors, however these errors I've described appearing on the other photobook feel like a pretty severe mishap and I feel would warrant a re-print.
19 March 2026
Reply from mixam.ca
Hi Misa, Thank you for your kind words about the ordering process and support, we really appreciate that.
We’re really sorry to hear about the issues with one of your books, especially after everything else went smoothly. At the moment, it doesn’t look like this has been reported to us yet, and until it is, we’re unable to properly look into it or take action.
Please follow the steps and recommendation in the email linked to this review, just head to your Orders page, click “Report an Issue,” and upload a few photos. As soon as that’s submitted, our team can jump in and work on a solution for you.
Amazing Customer Service
We ordered 400 copies of our magazine and booked a launch party 2 weeks after the estimated delivery date. When our order came, a week late, the copies were misprinted. In the span of 5 days, the Mixam customer service and production team reprinted all 400 copies perfectly and shipped them to us with a whole day to spare. Danielle and Sheila were very helpful. Maria was amazing, ensuring I was kept informed every step of the way, updating me with production status frequently, and even calling me to check in after the packages were delivered. While we were originally worried about this misprint, the customer service team was SO kind and SO efficient that we would absolutely order again. 5 stars because, although accidents happen, their team made sure to resolve everything in time. Thank you, thank you, thank you!
18 March 2026
Reply from mixam.ca
Hi Sydney, Thank you so much for taking the time to share this, we really appreciate it.
We completely understand how stressful that situation must have felt, especially with your launch event coming up. While things may not always go to plan in production, what matters most to us is being given the opportunity to make things right. Deadlines can sometimes be tight, but we’ll always do everything we can to turn things around as quickly and smoothly as possible.
It truly means a lot that you trusted us to fix this and gave us the chance to put it right. We’re so glad the team, Danielle, Sheila, and Maria, were able to support you throughout and keep everything on track.
And thank you for your kind words and for rating us based on how we handled the situation, that means a great deal to us.
Highly Recommend!!
The communication before my book went to production was great! Mixam made sure that everything was in order and I felt like they had great attention to detail. The product I received itself was amazing! I was so happy when I opened the box and held it in my hands. It was also quite a bit ahead of schedule. Thank you!
20 March 2026
excellent service!
I had lots of questions, and the Mixam team members were very helpful and responded quickly with appropriate answers.
25 February 2026
Reply from mixam.ca
Hi John, Oops, We think you may have meant to leave more than 1 star?
Please can you update your score rating to better reflect your kind comments? We’d really appreciate it.
Thank you so much for your support.
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