First order from mixam ever. Good quality prints for a comic book run. There were small dings and rips which I'm sure if i was a seller I'd be unhappy about so maybe ensure you have QA assurances or s... See more
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Review summary
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The product is outstanding, however there is a slight issue on one of the pages. It was well packaged and shipment arrived on time. Communication with customer service and the production team is inc... See more
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My order was processed fast and shipping was quick. One set of prints were too dark which was my picture I guess but I think it would be nice if editing would catch it and give you the choice of cance... See more
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The quality of the book pages and cover appears good at first glance. My only concerns is that the pages are not glued to the back spine, if the book was held by the hard cover and inverted, I imagi... See more
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Company details
- Prints and Signs Store
- Business to Business Service
- Digital Printing Service
- e-Commerce Service
- Print Shop
Written by the company
Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.
Why Print With Mixam?
Written by the company
- Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.
Contact info
Mixam Canada Inc, 638 Sheppard Avenue West, Suite 225, North York, M3H 2S1, Toronto, Canada
- (888) 510 1456
- team@mixam.ca
- mixam.ca
Get more from your first order
4.4
Excellent
1K reviews
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Unreliable Customer Service
We bought a large order to print for our artbook, they gave us a date of delivery, and then immediately changed the delivery date a day before it was supposed to arrive with no reason why. This was frustrating as we expressed our concern about an event we are hosting because of our art book and the delayed shipment was too long that we had to cancel our event. We called customer service and there was no response to solving anything or reasoning why it was delayed. TRIED to use the chat and the phone number and there was genuinely no one who could pick up. Disappointing and unreliable experience and I still haven’t gotten the order yet.
30 April 2026
Unprompted review
Great product, delayed delivery
Great product, of high quality. Delivery date changed the day it was to arrive, to two days in the future, and so I lost out on potential sales as a result of its non-availability, and my customers expecting the book being available on the initial delivery date quoted. UPS essentially held onto the item over the weekend, when it was the last weekend of my show at the gallery.
20 April 2026
Excellent service!
22 April 2026
No customer service and No quality control
My order arrived 1 month late! There is very little and very poor customer service. Even when they tried to "fix" the problem, the product was poor quality and the ink rubbed off!
21 January 2026
Great experience
Great experience, arrived on time, great quality, staff on top of service. super happy with my hard cover book!! I would def re-order with this company.
Jem
17 April 2026
QUALITY WORK ALL THE WAY
QUALITY WORK ALL THE WAY
I am more than pleased with your quality of work. Actually, extremely pleased. The only complaint I have is with myself for not picking up on a few typos.
The colour reproduction of the many photos that were contained in my book was outstanding. I looked very hard but was unable to find anything to fault the company. Great job guys (and gals).
22 April 2026
Great job!
Mixam did a great job in publishing our family history book. Sheila at Mixam provided excellent customer service and support. Other staff members were very helpful in developing the book. Many thanks!
15 April 2026
Great product great price
14 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My order was processed fast and…
My order was processed fast and shipping was quick. One set of prints were too dark which was my picture I guess but I think it would be nice if editing would catch it and give you the choice of cancel or retaking photos
17 April 2026
Reply from mixam.ca
Hi Susan, it’s great to hear your order arrived quickly, thanks so much for sharing that. We are sorry to hear one set of prints came out darker than expected though.
When an order is confirmed, it acts as the final go ahead that everything has been checked and you’re happy to proceed with printing. We always recommend taking a moment to review the artwork thumbnails, The Preview, and the download the proof, as that gives the most accurate representation of how your files will print.
https://mixam.ca/support/proof
That said, it’s worth keeping in mind that digital screens are backlit, so colours and brightness can appear different compared to the final result on printed paper.
We also have lots of helpful on line support pages about colors, and how to set up your files, so you may want to give those a try, but if needs be, we also have our very helpful team on hand if you need any help or support.
I felt it was difficult to assess what…
I felt it was difficult to assess what type of paper would be needed. Having a feature to visualize the type of paper would be a good addition. Great quality for the book overall.
16 April 2026
Reply from mixam.ca
Hi Francis, Thanks so much for your kind words, we’re really glad to hear you’re happy with how your book turned out.
We really appreciate your feedback as well. Choosing the right paper can definitely feel a bit tricky, so that’s a great suggestion about having a way to better visualize the options, we’ll be sure to pass that along.
In the meantime, we do have a paper support page with descriptions that might help for future projects:
https://mixam.ca/support/paper
and you can also order a sample pack
https://mixam.ca/samples
Thanks again for the feedback .
Very good
I prepared the files for printing and the books were delivered to the company who hired me. I checked with them, of course, and they said the quality was excellent. I have also been part of another project that used Mixam for book-printing, with the same excellent results. It took me awhile to figure out how to navigate the process, but once I did it was easy. The most important aspect to me is quality of printing -- paper, inks and binding, and the result has been very good.
10 April 2026
Great experience throughout
Great online platform for ordering, excellent communication, and a high quality product. All in all, this was a fantastic experience. Thank you for the great work you are doing!
16 April 2026
Beautiful family memento!
Quality of final book is beautiful. We compiled several pdfs created over 25 years by family members into a single pdf with graphics, photos and text. At letter size paper, 224 pages, 100lb paper it is big but still a
comfortable weight to handle. Our back cover photo as submitted needed a tweak and Mixam communicated options and offered a perfect fix.
21 April 2026
Excellent Print Quality Saddle Stitched Book
We placed a small order of just 5 Book and the Print Product along with the Finish of the Book is excellent
7 April 2026
Books arrived safely and turned out SO…
Books arrived safely and turned out SO beautiful!
7 April 2026
Quality printing and wrapping for…
Quality printing and wrapping for shipping..perfect..and affordable ...most importantly...CANADIAN..🇨🇦..Stay awsy from the USA!!!
13 April 2026
Product was good but turnaround time…
Product was good but turnaround time changed from the initial estimate by two weeks. Not a big issue but its always nice if the estimate shipping date is accurate within a couple of days.
10 April 2026
excellent quality books
excellent quality books. straightforward and no hassle delivery. definitely using again for future projects.
9 April 2026
Questionable delivery date
Even though I received the package before my personal deadline, I was told it would be delayed over a week which would render my project purpose moot. In the end end they did send it to me before my presentation but this has left me questioning their honoring a timeline if I would pursue bigger projects.
9 April 2026
Reply from mixam.ca
We’re really glad to hear your order arrived in time for your presentation, that’s what matters most, and we’re happy we could support you when it counted.
We always aim to meet our estimated timelines, and in most cases, we do. As all of our products are custom-made, our dates are shared as estimates, but we work hard behind the scenes to keep everything on track and get orders out as quickly as possible.
For any future or larger projects, especially with important deadlines, we recommend letting us know as early as possible, ideally either just before confirming your order or right after, Lve chat is great way to reach out to us. This allows us to provide the most accurate production timelines and keep a closer eye on your order from start to finish.
We’re currently in our busy end of term period, so giving yourself a bit of extra time and keeping us informed helps us make sure everything runs as smoothly as possible on our side.
We’d love to support your next project and make the experience just as successful.
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