Mitchell & Dickinson Reviews 

254
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I am delighted with my restored sash windows in the main bedroom of our Georgian house. Miles and Nick did an amazing job in the extreme heat of the past few weeks. They were always so courteous, pr... See more

Rated 5 out of 5 stars

We had secondary double glazing added to several windows in a grade 2 listed building. The two fitters, Liam and Tim, were highly professional, quiet and friendly. The project took 5 days in total and... See more

Rated 4 out of 5 stars

This would have been a 5 star review if there hadn't been a long delay between paying the large 50% deposit and the work starting. EVERYTHING else was totally 5 star. ● The proffesionalis... See more

Rated 5 out of 5 stars

Just totally impressed with Mitchell and Dickinson. The quality of the work, craftsmanship care and attention to detail were/are all 10 out of 10. Then equally impressive were Harry with his team of L... See more

Company details

  1. Window Treatment Store

Written by the company

Crafted energy-saving insulation solutions for period homes and listed properties. Mitchell & Dickinson’s CosyGlazing is a unique secondary glazing system that is elegant and effective. Made of a modern, lightweight equivalent to glass, it’s fixed using magnetic strips so is easy to remove and virtually invisible. Choose a finish to complement your period or listed property. Our whole house insulation solutions in addition to our unique secondary glazing include high quality and aesthetically appropriate draught proofing for period and listed properties, sheep's wool loft insulation and loft flooring, under floating floor insulation, wooden floor draught proofing, sloping ceiling insulation and smaller but effective warmth enhancing accessories such as chimney balloons and radiator enhancers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

254 reviews

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4.8

All reviews

(254)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product

Mitchell & Dickinson provided a super product and great service. The joiners on site were extremely pleasant and trustworthy. I wouldn’t hesitate to recommend them as a company.

31 October 2023
Unprompted review
Rated 5 out of 5 stars

A good job

Everyone from Mitchell and Dickinson took care over the work they did.
Thank you. My home is considerably warmer.

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful craftsmanship and excellent product

We used M&D to install secondary glazing on 7 of the windows in our Edwardian house. The team were here for 5 days and did an immaculate job - beautiful finish, very nice guys, cleared up after themselves and were very unobtrusive. The windows themselves are great. Very discreet - you wouldn’t know they had been added, which was critical for us as we wanted to maintain the period aesthetic. Still a bit too early to say what an impact it’s had on the heating, but we have noticed all the rooms that have been done no longer have condensation which is much better for the wood and paint work. Whole process from quote to finish took a long time. The bespoke nature of the work means the team are booked up months in advance but we were pleased to have been able to get the work done in September, before winter comes. This is not cheap, but looks great and we consider it a long term investment. Will definitely look at doing further windows next year. Would be great if they could offer some kind of payment plan as I think the cost (ours was around £7000) will stop a lot of people from doing this. Oh - in the course of the assessment of our house they also pointed out our lack of loft insulation! Forever grateful for the advice on sorting that as well as that will also reduced energy bills.

25 September 2023
Unprompted review
Rated 5 out of 5 stars

Very happy indeed with the work…

Very happy indeed with the work undertaken by M&D. The work was completed to a very high standard and the team undertaking the work couldn't have been more friendly and helpful. Would highly recommend M&D for any similar insulating projects on period houses.

16 October 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

This is a great product - already making a difference to our previously drafty Victorian house and so discreet that the appearance of the original sash windows is hardly changed. Joe and his team were thoroughly professional, as well as always being on time, friendly and helpful. Definitely to be recommended to anyone who doesn’t want to replace their original period windows.

11 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Product and First Class Installation

The whole experience of working with Mitchell and Dickinson has been first class. From our initial contact with Kirsty through to the installation of the secondary glazing by Arturo and Jack, the professionalism of the company has been apparent.
A special mention for Arturo and Jack, who worked so hard and were a pleasure to have in the house.
Mitchell and Dickinson are not cheap, but you have to pay for quality and we are delighted with our Sitting Room and Bathroom which are now so much warmer.

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent restoration work and great customer service

Mitchell & Dickinson restored 9 Georgian / Victorian windows that were in very bad condition and installed secondary glazing. Luke, Zack and Alistair did fantastic work, restoring the wooden frames and leaving each room clean, neat and tidy. All work was delivered on time (in fact, slightly ahead of schedule) and the team frequently went above and beyond to make sure it was the best job possible. N.B. This is not a cheap solution, but you definitely get value-for-money.

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Mitchell&Dickinson has just completed…

Mitchell&Dickinson has just completed the refurb of 5 large sash windows, 3 of which dated back to the house date of 1852! It is an HMO for 6 students and the craftsmen (for they were!) left it much cleaner than when they arrived. In a difficult situation, they focussed their work on one room while maintaining the security of the property and respect for belongings. The project was completed on time and within budget. We are planning for the second tranch of work for next years. Excellent result - thanks to Gary, Harry and Leo and the others!

25 August 2023
Unprompted review
Rated 4 out of 5 stars

Impressive service

Excellent products and craftsmanship - we are very pleased with the result. Some disappointment and frustration with the delays and rescheduling, but the outcome seems to have been worth the wait.

8 August 2023
Unprompted review
Rated 5 out of 5 stars

Very professional and hardworking team

Very professional and hardworking team. Very proud of their work and ensuring the highest quality. Very good follow up to to clear up snags. Finished product looks excellent in that you cannot even see the secondary glazing which is just what we want, and our drafty house is now nice and cosy. Do not give any credence to bad review. It has no substance what so ever

23 August 2023
Unprompted review
Mitchell & Dickinson logo

Reply from Mitchell & Dickinson

Thanks you for your review Claire. I'll feedback to the team who I know will be delighted with your feedback.

Rated 1 out of 5 stars

Absolute cowboys do not use

Absolute cowboys do not use, they damaged my home and cost me hundreds of pounds to repair. Their representative was rude and unhelpful.

12 August 2023
Unprompted review
Mitchell & Dickinson logo

Reply from Mitchell & Dickinson

Thank you for this comment. As you can see from our reviews, the level of craftsmanship and service we offer is often the most praised aspect of our service, so we'd be very surprised to find this lacking. You haven't provided a name or any details, so it looks like this review is false and malicious, a phenomenon which is sweeping the internet. However, if your complaint is genuine, please contact us and we'll look into any issues you might have immediately. We would be devastated where any of our customers held such a dim view of us .

Rated 5 out of 5 stars

Secondary glazing

We hired Mitchell & Dickinson to install some secondary glazing to our home, a late Georgian listed building in Hampshire. The work is not cheap - we were taken aback when the initial quote arrived and we then scaled back the number of windows we wanted to have done. But from the moment the team from M&D arrived in June 2023, they were magnificent. They are real craftsmen, and we were amazed at the work that went into refitting our French doors and windows and then draught proofing before the glazing panels were fitted. Thanks to the subtlety of the system and the matching of paints, the glazing is as unobtrusive as it is possible to be - it really is hard to see it is even there. It took a team of three - sometimes four - two full weeks to do the work which is a testament to their skill and professionalism, and also makes it easier to understand why the work is expensive.

5 June 2023
Unprompted review
Mitchell & Dickinson logo

Reply from Mitchell & Dickinson

Hi Richard. Thank you for your kind review. We' re very proud of our team and the high level of craftsmanship - I'll pass on your positive feedback.

Rated 5 out of 5 stars

Great Windows

The quality of the work, the careful way in which the team worked. The clean elegant lines of the finished restoration.

14 July 2023
Unprompted review
Mitchell & Dickinson logo

Reply from Mitchell & Dickinson

Thanks for your positive feedback Kevin. You're absolutely right, when the work is finished it looks beautiful.

Rated 5 out of 5 stars

passionate about their work and their company...

Arturo and Harry spent two weeks with us refurbishing, draught-proofing and installing secondary double glazing and stylish new window furniture on all our sash and casement windows. Surprisingly, the secondary glazing makes the original windows look so much better, and they now smoothly glide open and closed, and there's no draughts. Arturo and Harry are both passionate about their work and their company and pay great attention to detail to ensure a perfect finish, and they left the place spotless.

30 June 2023
Unprompted review
Rated 4 out of 5 stars

‘King’ Charlie

A right Charlie is normally a derogatory term. Not this one. Charlie Chuck Chuckles, as his nickname goes, perfectly personified his personality. He was a ‘right on’ Charlie… effusive, punctual, polite and professional as team leader on a glazing revamp of my cottage in East Sussex. I thank him and his co workers for their diligent efforts.

16 June 2023
Unprompted review
Rated 4 out of 5 stars

This would have been a 5 star review if…

This would have been a 5 star review if there hadn't been a long delay between paying the large 50% deposit and the work starting.

EVERYTHING else was totally 5 star.
● The proffesionalism of the early survey.
● The efficient & polite staff, in head office.
● John and his careful, considerate and trustworthy team of workers.
● (and probably most importantly .. ) The amazingly beautiful and highly effective product.

Very satisfied. We feel we have a new house!

Peter, Dorset

10 June 2023
Unprompted review
Rated 5 out of 5 stars

What an amazing job!!

Brilliant from start to finish! Paul and his team were incredibly professional. They were considerate of all the household requirements, understanding the special needs of one household member. They quite literally turned the place upside down but everything tidied away at the end of every day. The end result is a set of 6 totally refurbished listed building windows that are a joy to open! and you would never have known they were there as they cleaned and tidied everything! I cannot express enough my gratitude to all the team and would recommend them in an instant.

22 May 2023
Unprompted review
Rated 5 out of 5 stars

Professional & Friendly Company

I'd like to thank all of the Team at Mitchell & Dickinson, it was a sterling job from start to finish, communication was fabulous. The craftsmen were consciencous, helpful and pulled out all the stops to get a replacement glazing sheet when one had been scratched in transit. So they completed the job in the original estimated time without any compromise on quality. My grade II listed flat is now quieter and looking forward to a warmer winter. I can't recommend these guys enough, thank you Lucy, Rachel, John, Alex & Joe :)

26 May 2023
Unprompted review

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