My name is Emils Averks. I have received money to my business account opened in Mister Tango. I have received request from compliance team about documents for the payments and have sent them all the r... See more
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I'm a bit surprised with reviews as I saw them only after opening an account. But first contact with sale team was good with fast replies. Maybe a little bit slower with all documents verifications... See more
Company replied
Really great Bank, best support ever! Highly recommend mistertango to everyone. No risk at all to lose your money! 100% save! Do not waste time for searching for any alternative Mistertango is the bes... See more
They worked pretty great until 2018 when they introduced the paid membership. After that it's been a constant downhill. And a few days ago they "suspended" all personal accounts and all attempts to c... See more
Company replied
Company details
Written by the company
Established in 2014, Mistertango is the fintech company offering dedicated IBAN accounts to individuals and businesses. The current account, complete with IBAN number, ability to transfer money instantly via SEPA, allows individuals and businesses to simply, quickly and securely facilitate and fund online activities using fiat currency. Mistertango is electronic money institution supervised by Bank of Lithuania, activity licence No.11.
Contact info
Perkunkiemio str. 2, 12128, Vilnius, Lithuania
- +37052055501
- support@mistertango.com
- mistertango.com
3.1
Average
205 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer internetbank is easy to use
28 March 2024
Reply from Mistertango
Thank you for the review! We are very happy that the work of our wonderful support team is valued by our customers!
Great communication
Personal communication no standard responses. Helpful and friendly. Thank you!
1 March 2024
Reply from Mistertango
Thank You! Our customer support team is working daily to be there for You! Happy that we could help!
Reply from Mistertango
Thank You for the review! Our customer support team is always there to help!
Mistertango may not have all the up to…
Mistertango may not have all the up to date features in their scope of services, but they are very customer oriented and flexible!
6 March 2024
Reply from Mistertango
Thank You for the review! Being helpful and flexible is very important to us and our teams are working on it daily. We are happy that we can be helpful!
Onboarding process quite long and…
Onboarding process quite long and accurate, but in end all fine. Support very ccoperative. Strongly recommended
1 March 2024
Reply from Mistertango
Thank you for the review! Our support team is always working to help and guide you through the process!
This team is really very constructive!
28 February 2024
Reply from Mistertango
Thank you for the review! Our team is always working to help you in all the ways we can!
Polite and effective contact with the…
Polite and effective contact with the Mistertango representative online
28 February 2024
Reply from Mistertango
Thank you! We care about our representatives deeply and your experience is very important to us!
Business account.
Business account.. process took long but now is running well. Support very politly and helpfull
28 February 2024
Reply from Mistertango
Thank You for the review! Our support team is one of the key elements to make Your experience great.
I can't disconnect my visa payment card…
I can't disconnect my visa payment card on tango and I can't withdraw with it what could be wrong please
2 August 2023
Unprompted review
Absolutely horrible
Absolutely horrible service, buggy app and random fees showing up without warnings. This appears to not be a legitimate company, but something more like a money laundering front, or a pure scam. Nobody in their right mind should use mistertango, especially when there are so many alternatives with better customer experience and much better service rates. Just do a quick google and you will find something better in 5 seconds. Businesses like this should not be supported, because they are not even competitive. Don't let their salesmen trick you into opening an account - it is their job to do so, they are not being genuine. And once you open an account, it is a huge pain to close it and even a bigger pain to get your money that you put into their account back.
31 January 2023
Unprompted review
No body help very bad experience
24 December 2022
Unprompted review
Good service, reasonable prices
Good service, reasonable prices and satisfactory customer support. All they need is more products, but they say they are working on them.
In general, good experience so far.
19 October 2022
Unprompted review
Reply from Mistertango
Thank you, Daiva, for your wonderful review. Let us know if there is anything else we can help you with
Mistertango's team was incredibly…
Mistertango's team was incredibly helpful when I needed it Everything went really smooth. Thanks again!
22 September 2022
Unprompted review
Reply from Mistertango
Thank you, Noamin! We are always here to assist you if you need anything.
Easy to Onboard, transparent compliance, low fees
We have applied to several institutions for the IBAN account for our company and only Mistertango actually provided a clear and transparent onboarding process with successful opening of the account. They may not have yet the most advanced user interface in the user portal, but all payments are executed promptly and securely. The cost of account maintenance is also very low. For urgent questions - a direct line with client manager exists.
4 September 2022
Unprompted review
Reply from Mistertango
Thank you, Andrii, for such a great review! We value your feedback, as it guides us to improving and creating more advanced products.
We believe that being transparent and compliant is the key to maintaining a meaningful and trustworthy relationship with a client. As for our user interface - we understand your concern, and we're currently working on making it more convenient and user-friendly.
At Pilsenga since the very beginning we…
At Pilsenga since the very beginning we counted with Mistertango to build our financial institution in 21 days, we started our operations in record time thanks to them, I know them since a couple of years ago and it’s been pleasant to work with them through thick and thin. They for real understand compliance and crypto businesses!
Victor
3 August 2022
Unprompted review
Reply from Mistertango
Thank you, Victor! We are very grateful to have your business as our customer. We hope our friendship will continue for many years ahead.
Good to Super in the Making
The Mistertango team had been quite responsive, warm and empathetic to customer needs. Given that they are now scaling up and adding a lot of team members, we expect to see super responsive, product driven and innovative fintech institution for larger play.
26 July 2022
Unprompted review
Reply from Mistertango
Thank you, Ron! We are so gald that our clients can are noticing our growth.
Regards,
Mistertango Team
Very good Service !
Very good Service !! Smart and competent team espicially in compliance.
Proper infrastructure for manage you business.
26 July 2022
Unprompted review
Reply from Mistertango
Thank you! Effective and streamlined compliance procedure is top priority in our company.
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