Mistertango Reviews 205

The worst "bank" on heart.
I had my business account closed overnight without any explanation. I had few money on that account and I don't know where they have gone...
Now they want some money from my Personal account maintenance, which I NEVER USED. they are fuck1ng ridiculous, scam, STAY FAR FAR AWAY from them.

Great service for our personal and business accounts. I have not any complaints, always get and able to send money. Of course they asking about your activity - but I think if you are working legal it's not problem to answer to their questions. I read comments before - I think mostly were closed accounts and I think due to reason of their illegal activity.

Mostly I like that they are linked with crypto exchanges. Use several of them. Instant money transfer to exchanges is the best what they have.

Мошенники, замараживают деньги, не отвечают на письма!

0 from 5 worst banking site ever, my acc closed had money on it.

If I could I would rate 0/5.
This is definitely the worst banking experience ever.
In short, Mistertango is a liar and a thief :
1/ before opening a business account for my new estonian company, I asked specifically if they were able to issue the official certificate requested for registering the share capital contribution. They said "yes of course, we have many estonian client".
But in fact they can't. They provided me with a simple bank statement that was refused by the estonian registrar.
2/ during KYC process, they asked me to pay 400€ for setup fee from my personal account. I said that I would pay with my business account when it's opened but they refused. So I paid.
But then, when the business bank account was opened, they took immediatly 400€ more from the account without my consent.
3/ And just a few days after the account opening, I received an email saying that from now on they would charge a monthly fee of 100€ !!!

I just requested immediate refund and closing of the account.
I'll let you know...

I will rate them 2 for now because when i try to transfer funds out of my account it does not work. Their customer service does not respond. I need some help

Not open account here if you is a crypto Company baceuse you waste time... they say eare crypto friendly but lied... After entire and accurate kyc they not accept crypto friendly Company. This is a scam Company... avoid him ...be careful.

STAY AWAY

I don't usually write reviews, but I just had to this time.

This has to be the worst support (and service) I've seen in my life (and use a lot).
Their KYC process is absolutely ridiculous. They'll ask you for bunch of documents that are not even relevant to confirming your identity and income, while barely provide any explanation for it. One example is "ALL incoming and outgoing transaction at your current bank" (not just payslips, but ALL). I'm not even sure if it's legal requesting this kind of sensitive data. Even if you provide proof of income they'll still not be happy apparently and will reject your registration without even an explanation or reason. The support communication is even worse, you'll be lucky to get a reply to your e-mail in 2 days (note that they require to finish the absurd KYC in 5 days). No chat support available but only useless bot that's not good for anything. Do not buy any of their pathetic explanations that all of those documents are legally required by bank institution. I have multiple registrations at other similar services which was never the case. Also, people do not even provide this data to their local banks when opening accounts, this is no different.
I invoked my GDPR "right to be forgotten" and never looked back.
I'll advise you to think twice before even considering using this ridiculous service. (All those 1* reviews are there for reason for sure).

Since September of last year, i.e. 2019, my bank has contacted you and to date you still do not give a logical answer to the request for... at least... give me back 3000€ for a transfer ordered to you by Mistertango UAB to collect a gain made on Herdos LTD that never went well. Always an excuse and always a different... Forget the gain ... now ... it's almost a year ... but the return of €3000 I do not give up ... you have no right to retain the amount mentioned ...! It 's a practice respected by all ... The transfer is an advance payment for a service ... if this does not happen ... the money is sent back to sender ...:!

I'm answering to make it clear that...
I know that you are not a trading platform ... but if I turn to this bank is because I gave you a transfer of 3000 € to get a gain made with the platform Herdos ltd (scammers finally banned from the Italian territory) It was you who had to pay me the amount earned .... something that you have never done always looking for excuses not to make the deposit .... until today after 8 months although I asked ONLY the return transfer ..... do as those who have no ears to listen This is how much .... Bank mistertango UAB nothing more 'I want back the 3000€ in advance to have a "service" ever provided by you .... I must remind you that if after payment by bank transfer you do not receive what you paid the amount must be returned to the sender ....

Awful. just stolen our money. no response on email- several weeks requesting different documents- when sent everything- just stopped answering.
in all chats- only stupid skrips.
real scammers in europe

I received an email from them telling me they'll be closing my account, no reason was given and was told to withdraw my funds before the account closed.

Found out I wasn't able to withdraw the funds out as I needed to submit a statement of the account I wanted the funds sent to even though it was in my name.

Submitted a photo of my postal paper bank statement. Not good enough, MisterTango wanted a PDF version of the statement! I asked my bank for a PDF statement and they told me they did not provide PDF bank statements (this is a major Irish bank).

My account is now closed, MisterTango stole my money. 1) Why do I need to submit proof if I am withdrawing to an account in my own name? 2) They are the only company I know that do not accept postal paper bank statement photos!

All you guys do is give the same answers over and over. I tried to upload funds into my account via Bitcoin without knowing of the restrictions. The funds were deducted from my bitcoin wallet but never deposited into my account. Contacted their support service and all they said was that i should contact BTC-Exchange of which i did but did not receive a reply from them. I contacted Mistertango again and all they said was that transfers are unavailable. So what happens to my money? If you guys don't accept anyone to upload funds why not disable all payment options?
This is so unprofessional. I wasnt to know where my money is, at least it should be refunded to me.

For 3 years I used their service and suddenly they blocked my account and started asking for information that is too personal repeatedly. I am disappointed with the support department because they did not adequately answer why they were closing my account.Important and unreliable and I would not recommend anyone to use.

They blocked funds, delayed payments, requested the same info multiple times just to procrastinate payouts, definitely a service that should not exist or he used by anyone.

Dear All,
unfortunately I became a personal client and my company too, at Mistertango.
They took a lot of money for the initial payment. Shortly after that they closed my two accounts without notice. I found out about the whole situation from my company's clients who called me saying that they could not pay me for my invoice. It happened in autumn 2019.
I haven't regained my funds until now. I gave all the documents that Mistertango expected ... I get every few days information that I can transfer my money to another bank (with the same company name) and each time the transfer order is canceled by Mistertango - without giving a reason.
Of course, all the time - every month - MISTERTANGO charges a 99.99 euro fee for maintaining an account for my company. I filed a complaint and received the answer that they charge and will not give me the money back.
For a Mistertango representative who can read this - the ticket number from my complaint is 128048
So that MT has no doubts or further excuses.

Do not ever start using the services of this so called bank. This is a shame for fintech companies.

----Most of the positive reviews are probably fake and MT is actively reporting negatives to remove them----

Had passed all the KYC/AML steps and been using personal account for a while. They stopped their card service but no replacement yet continued to charge the same fees.

Then out of nowhere they closed the account with no reasons or explanations.

Support is totally useless by either not responding or when days/weeks later a response is even sent its utterly useless and not relevant. Phone doesnt work or tells you email.

Further was told that they can onboard again once everything is closed which makes no sense.

Icing on the cake is the fact that they were penalized by the regulator their ie Bank of Lithuania for breaches and issues.

And instead of dealing with their issues, improving their processes and becoming a better banking business they appear to be busy pumping in fake reviews on here and actively removing negative reviews against them to try and increase their ratings.

Meanwhile, my money remains stuck on there, get no support response, can't access my account to withdraw it to my other bank accounts due to 2fa and I would bet they've continued to charge me fees for it!

I am stuck on account verification forever. The support doesn't understand me

Restrictions to send/receive payment transfers But they continue to charge monthly fees. no apology or explanation about the actual situation.
an advice, stay away from them!.