Mister-Auto.se Reviews 

11,014
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I just wanted to know that how is the packaging done very badly. All the parts fell and came out. The postnord guy mentioned that he recieved all the item such way. This is not good, your packaging wi... See more

Company replied

Rated 1 out of 5 stars

Sent a cheaper part with the brand name carelessly grinded off and put in the more expensive box. Very slow to send the replacement. 6+ days and they have yet to even ship it. Totally unaccept... See more

Company replied

Rated 1 out of 5 stars

I ordered the exhaust pipe for my Subaru, none of the parts fitted, middle part was bent at welding, so I needed to cut it and weld it again. The end part was 45 degrees off towards the middle part, a... See more

Company replied

Rated 1 out of 5 stars

#When you cancel an order immediately after you ordered, it says that the order is interrupted, but they still send the item. #The discount is not deducted when paid. you must email or call and a... See more

Company replied

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Written by the company

Mister-Auto är ett franskt företag som säljer bildelar till 23 länder. På mister-auto.se kan du köpa delar till bromsar, motorrum, avgasrör, filtrering, fjädring, motorkylning...


Contact info

1.2

Bad

TrustScore 1 out of 5

11K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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1.2

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(11,014)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Did not recieve all ordered parts

Did not recieve all ordered parts. This caused me a lot of problems when leaving the car at the repair shop. Did not recieve any notification from Mr Auto that parts were not shipped.

6 February 2018
Unprompted review
Mister-Auto.se logo

Reply from Mister-Auto.se

Dear Love Nilsson,

Thank you for your review!

I have checked your order and noticed that it was divided into two parcel.

You have not taken one of the parcels.

I kindly ask you to log into your Mister-Auto account and find out how we have solved your case.

If you have questions about our product range, orders or want help to place new orders, please feel free to contact us.

Mister-Auto customer service wish you a nice day and drive safe!

Kind regards,

Slava, Mister-Auto

Rated 5 out of 5 stars

Excellent

Excellent! Faat delivery. Exactly what i have asked for. Nothing to complain.

11 January 2018
Unprompted review
Rated 4 out of 5 stars

Overall very good experience

Overall very good experience. At first, I thought from their website that something unserious site but whole experience was very good.

30 November 2017
Unprompted review
Mister-Auto.se logo

Reply from Mister-Auto.se

Dear Qasim Sarfraz,

We thank you for your feedback!

Our goal is to give our customers that best experience and our award is your satisfaction.

The Mister-Auto team works hard to give our customers good quality products at reasonable price.

If you have questions about our product range, orders or want help to place new orders, please feel free to contact us.

You are welcome to log into your Mister-Auto account and find out how we could be more helpful for you.

Mister-Auto wishes you a great weekend and drive safe!

Kind regards,

Slava, Mister-Auto

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