I just wanted to know that how is the packaging done very badly. All the parts fell and came out. The postnord guy mentioned that he recieved all the item such way. This is not good, your packaging wi... See more
Company replied
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See what reviewers are saying
Sent a cheaper part with the brand name carelessly grinded off and put in the more expensive box. Very slow to send the replacement. 6+ days and they have yet to even ship it. Totally unaccept... See more
Company replied
I ordered the exhaust pipe for my Subaru, none of the parts fitted, middle part was bent at welding, so I needed to cut it and weld it again. The end part was 45 degrees off towards the middle part, a... See more
Company replied
#When you cancel an order immediately after you ordered, it says that the order is interrupted, but they still send the item. #The discount is not deducted when paid. you must email or call and a... See more
Company replied
Company details
Written by the company
Mister-Auto är ett franskt företag som säljer bildelar till 23 länder. På mister-auto.se kan du köpa delar till bromsar, motorrum, avgasrör, filtrering, fjädring, motorkylning...
Contact info
1.2
Bad
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
God matryal fantasit pris
7 October 2018
Unprompted review
Good quality and fast delivery!
24 September 2018
Unprompted review
Very good
Very good!
I refuse to buy car parts from Sweden as they take some extreme over prices here.
I got very good quality very cheap.
24 September 2018
Unprompted review
need product search improvements to get better rate from me.
very annoying that you cant make more detailed search for different types of enginge oil or have a filter.
BUT when finally found what you want its good price.
Could be quicker delivery tho...
Will still keep buying from here
24 September 2018
Unprompted review
Reply from Mister-Auto.se
Dear customer,
We appreciate your review and thank you for your feedback that help us to improve our services!
Our team works hard on developing more detailed technical information regarding the products.
Meanwhile if you have questions regarding the parts you are looking for, you can always contact our Mister-Auto customer support and we can help you with your search.
Regarding the delivery times here are the deliver options that we can offer at the moment.
* Express delivery 1 - 2 working days
* Standard delivery pick up point 3-4 working days
* Standard home delivery 3-4 working days.
Please keep in mind that there is some preparation time that kan be from 1-2 days.
Do not hesitate to contact us if you have further questions.
Our Mister-Auto team wish you a great week!
Kind regards,
Slava, Mister-Auto
Online help does not exist
Online help does not exist. So when they make a mistake, you have to pay for phonecall to make them fix it.
19 September 2018
Unprompted review
Reply from Mister-Auto.se
Hej Ivo,
Tack för din feedback!
Vi vill meddela dig att det är gratis att kontakta vår kundtjänst.
Kontakta oss på:
010 888 75 41
måndag–fredag kl. 09:00–16:00
Om du inte kan nå oss på telefon kan du alltid meddela oss via ditt Mister-Auto konto.
Jag har kontrollerat ditt konto och sett att du har varit i kontakt med vår kundtjänst som har hjälpt dig att lösa ditt ärende.
Har du ytterligare frågor eller synpunkter är du alltid välkommen att kontakta oss.
Vi på Mister-Autos kundtjänst önskar dig en trevlig vecka!
Ta det försiktigt i trafiken!
Med vänliga hälsningar,
Slava, Mister-Auto teamet
Who to contact??
Yes they deliver, but what to do if something had been wrong? Not possible to reach by call or email, its terrible! I dont know what to do, i have made correst order but received wrong parts, and cannot do anything about it! Worthless service!!
15 August 2018
Unprompted review
Reply from Mister-Auto.se
Dear customer,
Every review for us important and helps us improve our service, so we thank you for your feedback!
You can call oss : 010 888 75 41 (Monday-Friday; 09:00-16:00)
In case you cannot reach us via phone you can send us an e-mail via you Mister-Auto account.
Please logg into you account and see how we can help you.
We all in Mister-Auto wish you a day!
If any questions, son't hesitate to contact us via phone or E-mail.
Best regards,
Slava, Mister-Auto
Good quality with a good price.
31 July 2018
Unprompted review
Way over expectations!
2 July 2018
Unprompted review
Very good service and shipment
Very good service and shipment is made as promise. Also very nice price levels on parts :-)
27 June 2018
Unprompted review
Always the right parts and fast…
Always the right parts and fast delivery.
17 June 2018
Unprompted review
The company is reliable
The company is reliable and most of the time it takes 7 weekdays to deliver the materials they have the flexibility of delivering it wherever you want
the only thing is you don´t know when it will be delivered it will be nice if they put next to the product as there is to be sent in XYZ date there should be an approximate delivery date
that would be great
thanks
incerely,
B. D.
7 June 2018
Unprompted review
return system very bad and customer…
return system very bad and customer service also bad since tow week i try to return item did not fit to my car i buy from mister auto . i write to mister auto 4 time they send to me error return receipt i talk to him till today with out result.
i would not recommend anyone to buy from them.
1 June 2018
Unprompted review
Reply from Mister-Auto.se
Hi Feras,
We see every review as important to improve our service, so we thank you for taking the time.
When we check your order we can see you have already got the needed guidance and help from our customer service.
Normally the transporter system can be up to 48 hours delayed with updates of new return labels and what we can see of the history in your order and the correspondence the reason seems to have been that you was too fast to try send the parcel. Now all seems OK.
We all in Mister-Auto wish you a nice week!
If any questions, son't hesitate to contact us via phone or E-mail.
Best regards, Jan, Mister-Auto team
Ididn't receive the colet.i still…
Ididn't receive the colet.i still wearing for the colet. I hat to work with Postnord sweden
31 May 2018
Unprompted review
Reply from Mister-Auto.se
Hi Daniel,
Thanks for your review here in TrustPilot. We have checked in your order and can see that the order was delivered to you 01/06/2018. The reason why it took longer time was because the transporter has tried deliver your address twice, 23/05/2018, 30/05/2018 and the third attempt successfully the 01/06/2018 when you were available and delivery could be fulfilled.
We hope you are satisfied with the engine oil and we hope to see you as customer again in future.
All of us in Mister-Auto wish you a nice week!
If any questions, son't hesitate to contact us via phone or E-mail.
Best regards, Jan, Mister-Auto team
Very good...
16 May 2018
Unprompted review
Super service
8 May 2018
Unprompted review
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