I initially thought that I had contacted Santander _ where my payment was borrowed from. So then Mis_s_sold Expert took over and convinced me to continue. Very quickly and well informed I was please... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted this company to review two car finance agreements I had taken out in the past, to see if there was any potential money to reclaim. From the start, they were professional, clear, and ex... See more
Company replied
I was sceptical at contacting someone as you hear of scams all the time but Mis-sold Expect have put my mind at ease. They have kept in contact with me through all the process they have done so far i... See more
Company replied
Whilst I agree that the service was straight forward and easy to follow. I would like to say that on Monday 20 April 2026, within the cooling-off period, I sent you an Email cancelling my contract and... See more
Company replied
Company details
Written by the company
At Mis-sold Expert, we believe everyone deserves fair treatment. We’re a Claims Management Company dedicated to helping people understand and pursue claims when they’ve been misled or treated unfairly by businesses. Our approach is simple: no jargon, no confusion — just clear guidance every step of the way. We know the world of claims can feel overwhelming, so we focus on making the process easy to follow, giving you the knowledge and confidence to make informed decisions. Trust is at the heart of everything we do. We take the time to explain your options, answer your questions, and support you throughout your claim.
Contact info
19 Spring Gardens , M2 1FB, Manchester, United Kingdom
- info@mis-soldexpert.co.uk
- missoldexpert.co.uk
4.3
Excellent
375 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was very easy and l don't have time…
It was very easy and l don't have time to make a claim myself.
18 March 2026
Unprompted review
Reply from Mis-sold Expert
Hi Colin, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi John, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
This has been an easy process so far
This has been an easy process so far. My initial application was simple and I received a response quickly. I responded with a change in my personal details and again I received a response in acknowledgment. I’m now waiting to see what happens next. Thank you.
8 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Lynda, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
It was so easy to fill the forms and…
It was so easy to fill the forms and was so quick with a response back...
5 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi David, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Excellent so far
Excellent so far, easy to start application and security biometric check, just awaiting the next stage.
Very pleased with the service so far.
8 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Anthony thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
All very straightforward forward,
All very straightforward forward,
Thank you Mark
4 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mark, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Musharaf, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Mis-Sold Expert
I got in touch with Mis-Sold Expert to Investigate as to whether I had a claim or not, as I have used finance companies to buy my previous cars. Mis-sold Expert was able to get in touch with me immediately to tell me that I had a possible claim. Excellent company who appear to know what they are talking about.
4 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi David, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Early days but so far so good
Early days but so far so good. Very quick response and found all my details so very quick too so first impressions very good. Hopefully the following stages are going to happen soon too.
7 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Daphne, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert.
Very easy to start the process
So far its been very easy to send Mis-soldexpert some basic information. They have confirmed 5 different companies used since 2014. I am curious to the outcome and await further contact.
6 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Brian, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert.
So far so good with this company……..
So far so good with this company and emails kept to a minimum! Keep up the good work👍
6 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Darren, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert.
Reply from Mis-sold Expert
Thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Simple to set up and get things moving
Simple to set up and get things moving. Will see what happens.
4 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Thomas, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Jason, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I have submitted my drivers license and…
I have submitted my drivers license and facial recognition to you but I am receiving e/mails from you saying my claim is at risk if I fail to submit documents, why when I have already completed this part of the process
Regards, Kay Nicholson
7 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Kay, thank you for taking the time to leave us a review. We're sorry to hear your experience hasn't lived up to our expectations.
We are now aware of an issue with our system updating when an ID has been submitted, and we're working on a fix for this. In the meantime, I can confirm that we have received your ID verification, and your claim is continuing to progress.
We sincerely apologise for any inconvenience caused and hope your experience is smoother from here on out.
If you have any questions or need any support from our team, please get in touch with us at info@mis-soldexpert.co.uk
This service is excessivley time…
This service is excessivley time sensitive. I don't live on my phone! I check my mails morning and night but you don't give enough time to get to the mails. I had 5 cases, I'll use another service
6 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Derek, thank you for taking the time to leave us a review. We're sorry to hear your experience hasn't met our expectations on this occasion. We've requested some more information through Trustpilot to enable us to investigate this properly, as we can't find you in our system using your username.
Simple and easy application
Easy application made and yes they found details I had no longer records of.
Easy paperwork to set things in motion.
3 April 2026
Unprompted review
Reply from Mis-sold Expert
Thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Quick response
When I approached, they quickly found my two cars agreements.
31 March 2026
Unprompted review
Reply from Mis-sold Expert
Hi Arumugam, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Alan, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Avoid
Uploaded everything I was asked to do, told it had been accepted and for the last few days been bombarded with emails telling me I have to do it again. I’ve just decided to leave it and try another company who might be able to do things just once.
After reply - you asked me to reach out to you and left an email address. I have contacted you on that email address and been asked yet again for my id. I have confirmation you already have my id yet still after everything you’re still asking for it again. I’ve cancelled the claim with you and moved to another company who hopefully will know how to do their job and respond to clients in a timely manner.
Let’s hope trustpilot know I’ve been in contact and don’t delete this like they do on so many reviews.
6 April 2026
Unprompted review
Reply from Mis-sold Expert
Hi Carl, thank you for your review. We're sorry to hear your experience hasn't met our expectations on this occasion. We've requested some more information from you through Trustpilot to enable us to investigate further and see what went wrong with our communications system.
In the meantime, please reach out to info@mis-soldexpert.co.uk with any questions or to confirm your cancellation and ensure you're removed from all comms.
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