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See what reviewers are saying

Rated 4 out of 5 stars

At first the month long delivery time was a bit much, but we can assume, and then the package never showed up but was delivered...and now I'm thinking I got scammed. I threw a hailmary and emailed, a... See more

Rated 5 out of 5 stars

Amazing customer service support. I used Apple Pay to check out quickly and it inadvertently selected my old home address. I realized my mistake when I checked the confirmation email. There was a link... See more

Rated 5 out of 5 stars

First off i can't recommend this company enough! Although (through no fault of their own) the first shipment was delivered to the wrong location, MISSCOSY reached out to me several times to correct... See more

Rated 5 out of 5 stars

I've ordered a set for my wife which upon delivery seemed to be the incorrect size. Upon contacting Miss Cosy they took on the issue by sending the correct size themselves on their own behalf and I... See more

Company details


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4.5

Excellent

TrustScore 4.5 out of 5

189 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and customer service

When I placed my original order I screwed up and accidentally duplicated and made 2 orders. I emailed with the order numbers and they promptly replied and fixed my order.

And GF loved what I chose and looks great in it.

Good product and customer service....a rare find these days.

12 December 2023
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, soft and sexy. Fine customer service just a little slow. But probably slow because I was messaging from the wrong email.

13 December 2023
Unprompted review
Rated 5 out of 5 stars

Great Christmas gift.

I bought my girlfriend a set for xmas 2023. She loved how they fit and how soft they are. They fit snug with a lot of stretch. Customer service was amazing, international tracking was accurate and shipping was quick.

1 January 2024
Unprompted review
Rated 5 out of 5 stars

The product was amazing

The product was amazing. My wife loved it. Accidentally ordered twice. I emailed them and they responded quickly and refunded me. Great experience. Will be ordering again!

27 December 2023
Unprompted review
Rated 5 out of 5 stars

Purchase an item for a Christmas gift…

Purchase an item for a Christmas gift that unfortunately got lost in the mail. Christine was great and got me a replacement shipped to my address in Los Angeles within 5 days. Great customer service.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

New favorite pajamas

Got the shorts and top set in gray and rose for my wife for Christmas. They fit perfectly, and she loves how they feel on her. She looks amazing in them, and now her favorite pajamas.

25 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service support

Amazing customer service support. I used Apple Pay to check out quickly and it inadvertently selected my old home address. I realized my mistake when I checked the confirmation email. There was a link to contact customer service, I let them know about the address and they emailed back and fixed it right away. package arrived within two weeks. super helpful quick response

5 December 2023
Unprompted review
Rated 5 out of 5 stars

The shorts and top look and feel great

The shorts and top look and feel great.
My wife loves them and so do I.
They were delivered on time and the company followed up to make sure they were just right. I ordered the wrong colour and it was easy to cancel my order.

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Review of company and product

First off, I got the clothing for my wife and she loved it and she looked great in it. The sizes were dead on. But the best part was the service. They are very friendly and fast to respond. I recommend their products and I recommend the company.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Terrific online merchant.

My order was delivered. Package was in good shape, and the contents of the order was intact, neatly packaged and complete. There was a day shipping delay and I was nervous, but Christine was very reassuring, helpful and very patient in her emails to me. I would order again.👍🏼Thanks MISSCOSY.

17 December 2023
Unprompted review

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