Miss Actually Reviews 

They advertise that the eyeliner is waterproof and smudge-proof. That is NOT true. I had the same raccoon eyes as with the other pencils.

this company I had made an order that was no that was not accurate because I was pushing buttons and I wanted their product, but I pressed the button three times. It seems it was charged too much and I immediately saw the error and connected with the company and explained my dilemma that I did not want the products that I had inadvertently ordered, but I only wanted one and so they very promptly got back to me and said that they understood and that they would correct my order to what I really wanted and would refund by incorrect payment. I thought this was quite good and quite professional. I was very pleased with the way they handled that situation and even though I'm old, I appreciated their catering to my wishes so I would recommend this company to anyone only because of their professional professionalism.

DO NOT BUY FROM THEM!
There eyeliner does not do what they claim it will do
It’s awful eyeliner, and I tried to return it, and it would cost me too much money to return it
Do not buy from them ever this place is a joke. They just take your money.

What a great eyeliner! This eyeliner stamp is a game changer! And it stays on all day and does not smudge! I love it and will definitely be ordering more!

August was great. Responded quickly to my emails and provided beyond guest service.

Wonderful product and even better customer service! I was very skeptical but the product is exactly as advertized!! I use it everyday! One of mine was a little dry on arrival and they sent not one but 2 more immediately no questions asked! So happy I have recommended it to all my friends!

Agree with other customers- customer service is non existent. The "color changing foundation" is a joke- it goes on white, stays white and is very thick. They will not respond to numerous requests and are just ignoring me as they have done to so many customers. Stay far away from this company!

This company is a scam. Product (foundation) does not work, they will not respond to repeated requests to return the item. Stay away

I ordered a set of reusable lashes after being seduced by the advertising on Instagram. Sorry to say the lashes did not stick to my skin but just fell straight off.
After several emails to the company and eventually going through paypal resolution has not been resolved. The company is a scam
Do not buy anything from them.

SCAM

Please read my review before you buy anything from them.

My item never arrived and I contacted them multiple times however no reply !!!

Need to close down!

The lashes won’t work. When you’ll discover it, you’ll message them again and again for return and will be ignored until you give up. You are welcome

Do not buy the magnetic lashes they don't even stay on.. I've bought through PayPal so I've had to open a case as they're ignoring my emails and then only offered me a partial refund even though it states you have 60 days to return if you're not happy and they'll refund every single penny. Absolute scam

Awful eye lashes
They do not stick well, they do not hold shape and they are nasty looking,
Not impressed

SCAM COMPANY! Awful eyelashes and when I followed their stated procedure for returns I have been constantly ignored. This has been on-going for 4 months and I have not had any replies to my countless emails! DO NOT BUY FROM THEM!

This is a scam. They take your money. Tell the order was delivered and was not. I'm still waiting on a response. SCAM!

My order #25188 has never been received!!! I have sent these people countless emails which NO ONE has contacted me but yet keep sending me the same email response!! I wrote NEGATIVE REVIEW on FACEBOOK and still NO ONE reached out!! I ordered these lashes 2 months ago!! This is a BAD COMPANY!! You got my money and I have no PRODUCT!! I am very upset with this matter!! NO GOOD CUSTOMER SERVICE PERIODTTTTTT!! I wish I could not give NO STARS!!

If I could leave no stars I would. I ordered these lashes almost a month ago and was so excited to get them. Just to receive them and they don’t even stick on at all.. has to be the worst experience ever. I should have read reviews before I purchased but o well…. Never ever again

The lashes were ordered by mistake. I tried to contact the company as soon as I realized within minutes and they did not reply to 2 emails, even though the auto email reply said someone would contact me right away.
The lashes came, so I thought What the heck, let's try them. They are garbage. They don't stick AT ALL. There were no instructions. Another hard lesson learned. I know they won't refund me.

I received some eyelashes went to put them on and the glue was caught on the casing so as I gently eased them off the glue dispersed and they were no good. I contacted Miss Actually on 02/10/23 and have followed up with 4 more emails but have had no reply. I sent them an email informing them that the eyelashes were faulty and I wanted to return them for a refund. Do not shop on their website I have since heard 3 stories from friends who for various reasons contacted Miss Actually & they have been ignored!

Ordered towards the end of August, never received. Emailed twice. They are literally committing fraud. This is the second time i’ve ordered products through shopify stores and not received. Have learnt a huge lesson!