Deceptive Exchange Practices.
I received my order accompanied by a form that said the Misook’s “customer service team will be delighted to assist in exchanging your purchase for the perfect size or fit for you.” When I called the number indicated in that paragraph I was told that they would not exchange for size. Unfortunately the garment is at least two sizes larger than the description on the website. But, I have been told that they will not exchange the garment for size. The customer service representative indicated that it was final sale. However, neither my invoice nor my order confirmation says that it is final sale or that exchange for size is not permitted.
This is my first (and likely my last) order from this company. I give the customer service department zero stars.








