MISBHV Reviews 

I am beyond happy that I was able to finalize the refund despite it taking so long. The team were quite patient with me and took the matter serious.

Very good and polite support team

The bag I purchased has been with me for two years and works well for every occasion! The company itself has a very good approach to the customer and understanding which is very important in these days!

Only cool alternative clothing company left that actually values quality.

I had to return something I bought online through MISBHV website and the experience was super easy, you only have to pay 5€ for the return shipping, which is deducted from the amount returned. Total process took approx 10 days until I got the money back, with Easter holidays in between so I suppose it's usually a bit faster. I contacted customer support to make sure everything was fine and they were friendly and quick to respond. I recommend and will definitely buy from MISBHV again. I'm just sad I had to return what I bought cause the size didn't fit.

I’ve had a great experience shopping at the MSBHV online store. The customer service is professional and very efficient — any questions or issues are handled quickly and with care. Shipping is always fast, and the products are consistently high quality. You can really tell that attention to detail and premium materials are a priority. Highly recommend!

I have been a customer of MISBHV for many years, most of the things I buy are really great quality and serve me for years. One product turned out to be defective during use, while within an hour the matter was resolved through the road. A very helpful Mr. Alexander handled the complaint positively and offered to send a new product. I highly recommend this brand ☺️

MISBHV is a brand that not only stands out with its original style but also with its exceptional customer service. Every complaint is handled professionally and satisfactorily, which is rare nowadays. It’s a testament to their commitment and genuine care for customers, truly worth appreciating.

Experience is great, fast communication and well constant with supporter. Realization time is very fast like 2-3 days. Thanks for help MISBHV. Magdalena

Quality of clothes/Fast and helpful service contact

I am very pleased with the professional work of the brand. In addition, the company conducted the complaint about the damaged product in a very professional and honest way (even to my advantage).

Interesting design, good quality and very helpful support. Thanks

Good store, and amazing support team

very high quality of after shopping service, friendly and nice for the customers

Wanted a bit of a style refresh, and MISBHV delivered. From walking into the store to actually wearing the clothes, everything was spot on. Quality’s great, fit’s perfect, and just feels right. Plus, the staff were super helpful – easy to talk to, no hassle at all. Felt comfortable both in the clothes and with the whole experience. Definitely recommend!

CS was very helpful, thanks

The customer support is extremely bad. I needed to return some items form the order and receive a refund for more than 330 eur. But I had to close a bank account that was used for purchasing. When returning I notified the customer support about this and asked them to refund me to a different bank account which they happily agreed to.

After the return was processed, I learned they issued a refund to an original payment method which isn’t available anymore. I reached out again but they can’t even remember I reached out to them in the past. Not sure what’s going to happen now.

Completely unprofessional and super slow. It takes a couple of days for them to reply to a simple message. I mean I’d expect this kinda service from Shein or whatever.

Extremely disappointed in the brand…

Paid 90 Dollars for a bikini top that had the print come off after one wash. I paid 50 Dollars for a bandana wich is completely see through and just rippen appart after I just pulled a little on the edge. Now I bsically paid 140 Dollars for a basib Black bikini top and a bandana with the strength of a feather. Never again

I made an online purchase (long sleeve sport top). After I found out that I received damaged item, I was a little bit disappointed. Immediately, I reached out to customer support. Their response was very professional and honestly I'm truly impressed by the level of willingness and communication I experienced. We found a solution; they sent me a new product and apologized for any inconvenience that they may have caused.

Despite the issue, I view this experience positively and extend my gratitude to the customer service team for their assistance.