Super fast and excellent customer service Went in to the Rochdale store to sell an Xbox and within 5 minutes came out with cash in hand Highly recommend going to sell or even just get items tested... See more
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Review summary
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I originally went to Mintro after CeX offered an unfairly low price for my 2019 Nintendo Switch, which came with its original box, charger, and Joy-Cons, missing only the dock. The team at Mintro wer... See more
Company replied
I was in the Stockport store today and received excellent service from all 3 of the lovely ladies in there. They are absolutely brilliant. A nice mix of friendly and professional. I will definitely be... See more
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Absolutely fantastic staff very helpful. The new additional staff are lovely also. Love the new logos an team colours. Great service guys keep up the good work
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Company details
Written by the company
Welcome to Mintro. Mintro is a Buy, Sell, Buyback store for pre-owned tech, gold, jewellery, watches and designer handbags. With eight shops across the UK and a website where you can buy, sell and get a buyback price online, we make quality pre-owned simple, fair and trusted. We are not new to this. Our shops and our people have years of experience on the high street, Mintro is that experience under our own name, with better prices and standards throughout. Everything we sell is tested and honestly graded, so you know the true condition of what you are buying before you buy it. Most of what we sell carries the 24-month Mintro Guarantee, two years of cover on faults, one of the strongest guarantees on the pre-owned market. If your item develops a fault, bring it back and we put it right. The Guarantee does not cover accidental damage, water damage or misuse, see T&C's Selling, or need value from something you own without letting it go for good? Bring your tech, gold, jewellery, watches or designer pieces to any Mintro shop for a fair price, or use our buyback service, simple, clearly explained, no surprises. Whether you visit us in shop or online, you will find plain language, fair value and real people who look after you. Thank you for choosing Mintro.
Contact info
United Kingdom
- info@mintro.co.uk
- mintro.co.uk
4.9
Excellent
202 reviews
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Replied to 100% of negative reviews
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Leah was super helpful and had great…
Leah was super helpful and had great customer service
8 September 2026
Unprompted review
Reply from Mintro
Thanks Bob, that is really good to hear and I will pass it on to Leah. Anything you need next time, just ask for her by name. Jessica, Mintro
great service
great service, hassle free !! Tracy was hands on and made the experience super easy :)
8 September 2026
Unprompted review
Reply from Mintro
Thanks Esha, glad Tracy made it easy for you. I will make sure she sees this. See you again soon. Jessica, Mintro
Rapid service from Leah
Rapid service from Leah, a friendly and smiling face to at made the selling experience easy and enjoyable. Should I need to sell anything else or buy anything I’ll be sure to be back and ask for Leah!
8 September 2026
Unprompted review
Reply from Mintro
Thanks Zak, that is lovely to hear and Leah will be made up. Whenever you are next buying or selling, just ask for her by name. Jessica, Mintro
Good item and support
Darren gave great aftersale phone support and the product and presale support was great
8 September 2026
Unprompted review
Reply from Mintro
Thanks for the review, glad the product and the support were both right. I will pass it on to Darren. Anything you need, just give us a ring. Jessica, Mintro
Had a brilliant and hassle free time at…
Had a brilliant and hassle free time at the Stockport bench amazing customer service
8 September 2026
Unprompted review
Reply from Mintro
Thanks for the five stars, that means a lot to us. I will pass it on to the Stockport team. See you again soon. Jessica, Mintro
Pleasent well mannerd staff.
Pleasent well mannerd staff.
They go above and beyhond to help with anything you ask.
8 September 2026
Unprompted review
Reply from Mintro
Thanks Leah, that is really good to hear. I will pass it on to the team. Anything you need next time, just ask. Jessica, Mintro
Ella was very friendly and helpful
Ella was very friendly and helpful
8 September 2026
Unprompted review
Reply from Mintro
Thanks David, glad Ella looked after you. I will make sure she sees this. See you again soon. Jessica, Mintro
Friendly and quick service and helped…
Friendly and quick service and helped me with what I wanted. Will come again.
8 September 2026
Unprompted review
Reply from Mintro
Thanks Charlie, glad we could help. See you again soon. Jessica, Mintro
Excellent service from all the team…
Excellent service from all the team especially Sonya, so friendly and helpful, always give the best price, wouldn’t go to anyone else now!!
8 September 2026
Unprompted review
Reply from Mintro
Thanks Sophie, that means a lot to us and Sonya will be made up. I will make sure she sees this. See you again soon. Jessica, Mintro
The staff at the Manchester Picadilly…
The staff at the Manchester Picadilly branch were very friendly and helpful. Especially Danielle and Ella. Would highly recommend coming down to the new store
8 September 2026
Unprompted review
Reply from Mintro
Thanks for the five stars, that is really good to hear. I will pass it on to Danielle and Ella at Piccadilly. See you again soon. Jessica, Mintro
Excellent service
Excellent service, very nice staff always friendly and approachable and happy to help 😀
8 September 2026
Unprompted review
Reply from Mintro
Thanks Dave, that means a lot to us. I will pass it on to the team. See you again soon. Jessica, Mintro
Absolutely fantastic staff very…
Absolutely fantastic staff very helpful. The new additional staff are lovely also. Love the new logos an team colours. Great service guys keep up the good work
8 September 2026
Unprompted review
Reply from Mintro
Thanks Warren, that is really kind. Glad you like the new look too, the team have worked hard on it. I will pass it on. See you again soon. Jessica, Mintro
i have been in the manchester store
i have been in the manchester store. today and was selling my ipad the staff were so kind and lovley and gave me a really good price for my ipad very happy with the customer service
they were danielle
ella and the box tracy
8 September 2026
Unprompted review
Reply from Mintro
Thanks Lauren, glad you got a good price for your iPad and were looked after. I will pass it on to Danielle, Ella and Tracy. See you again soon. Jessica, Mintro
Fast efficient and straight forward…
Fast efficient and straight forward (Manchester)
8 September 2026
Unprompted review
Reply from Mintro
Thanks Tobi, that means a lot to us. See you again soon. Jessica, Mintro
BRILLIANT LADS VERY FRIENDLY & GREAT…
BRILLIANT LADS VERY FRIENDLY & GREAT CUSTOMER SERVICE. MINTRO , BLACKPOOL. THE STAFF ARE EXCELLENT.
8 September 2026
Unprompted review
Reply from Mintro
Thanks Paul, that is really good to hear and I will make sure the Blackpool team see it. Anything you need next time, just ask for us by name. Jessica, Mintro
Great customer service in the stockport…
Great customer service in the stockport store scoot and the girls was great
8 September 2026
Unprompted review
Reply from Mintro
Thanks Chris, glad you were looked after. I will pass it on to Scott and the girls in Stockport, they will be made up. See you again soon. Jessica, Mintro
Reply from Mintro
Thanks for the five stars, that means a lot to us. I will pass it on to Scott, Annie and Louise. See you again soon. Jessica, Mintro
Reply from Mintro
Thanks Reece, that means a lot to us. See you again soon. Jessica, Mintro
All staff were brilliant
All staff were brilliant. Helped me find the correct product that I wanted. They gave me loads of information regarding the product I wanted to buy. Highly recommend. Great prices too.
8 September 2026
Unprompted review
Reply from Mintro
Thanks Ciara, that is exactly what we want to hear. Glad the team took the time to talk you through it and you got the right product at a good price. Anything you need next time, just ask. Jessica, Mintro
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