Minifigs.meReviews 

5,059
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 639 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the unique and well-made custom minifigures and items. Many reviewers appreciate the wide selection and customization options available, making it easy to create personalized gifts. The delivery service is frequently commended for its speed and efficiency, with orders often arriving promptly and in excellent condition. However, some customers experienced issues with missing pieces or damaged packaging upon arrival, which was disappointing especially when items were intended as gifts. A few other people also felt that the paint on some minifigures peeled off quickly, and some frames were too shallow to hold figures with accessories. Additionally, some reviewers noted that certain items, like the Christmas bauble, were difficult to assemble, and a few had long delivery times, particularly for international orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many noting that custom minifigures look... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast and smooth... See more

Quality

Customers are highly satisfied with the quality of products, often describing them as excellent, well-made,... See more

Order

Consumers generally report positive experiences with their orders, often highlighting smooth processes from... See more

Service

People report positive experiences with service, consistently praising the team for their great service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used this firm a number of times to buy custom Lego Mini figures. I've never had any problems whatsoever with them. Prices are great and the quality of the product is excellent. Also their commun... See more

Company replied

Rated 5 out of 5 stars

We designed a custom Minifig as a birthday gift. It arrived quickly and looked fantastic in its cute box. There was one tiny accessory that was not included in the box; I emailed the customer service... See more

Company replied

Rated 5 out of 5 stars

Wonderful company, have ordered from them several times and have always been pleased with the results. A tiny part was missing in my most recent order and they were quick to rectify the issue. Profess... See more

Rated 5 out of 5 stars

Love love love this site. Huge variety of Lego at great prices. There was a wee mistake with my last order which they corrected immediately. No fuss just polite professionalism. Brilliant. Will be ord... See more

Company replied


Company details

  1. Toy Manufacturer
  2. Craft Store
  3. Gift Shop

Written by the company

Based in Sheffield, UK. Experts at making all your minifig-based dreams come true. We custom print new minifigures onto genuine lego parts based on your specifications, along with hundreds of our own designs. We pride ourselves on friendly, professional and expert service - because this kind of thing is meant to be fun, right?


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(5,059)

621 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

when i ordered my package it dod come…

when i ordered my package it did come very late and when it did arrive at my home, the order wasn't fully i had some pieces that did not arrive and some were broken

20 May 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Hi Michela,

I am sorry you felt like you had to leave a 1 star review. You emailed us about your order on 12th May and we replied the next day.

It looks like your order was returned to us and we have reshipped it for you.

I am also sorry that its arrived damaged. If you would have emailed us when your order arrived we would have either resent these items out or refunded them for you. That way you wouldn't have needed to leave a 1 star review.

Please email contact@minifigs.me and we will get your issue resolved for you.

Thanks
Joe

Rated 5 out of 5 stars

Well done !!

Well packaged. Items just as promised and excellent quality

13 May 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Thanks Lloyd, much appriciated!

Rated 5 out of 5 stars

The Graduation frame appeared to be…

The Graduation frame appeared to be just as I expected it when I ordered it online. It also came in on time and in safe packaging. My daughter was elated fo receive her gift.

21 April 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Brilliant I am glad it was a well recieved gift!

Rated 5 out of 5 stars

Reliable

All items ordered were received and true to what I saw advertised.

4 May 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Thank you for the 5 stars!

Rated 5 out of 5 stars

Definitely Recommend

I’ve seen other customizable Lego mini-figure sites, but this one had a very nice range of colors, faces, clothes, and accessories. There were definitely more masculine faces over feminine faces, but I did still find some nice feminine faces.
Shipping was GREAT. I placed my order on a Tuesday, and I was in a bit of a rush, so I paid for expedited shipping, and I received my order in its entirety three days later (on a Friday). Worth the extra money IMO.
My order arrived exactly as I expected.
Tracking is also available, which is nice. Would use this site again.

22 May 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Hi Gracie, Thanks for leaving a lovely review! I'm sorry about the lack of feminine faces, we're always wanting new ideas so if you have any please drop us an email at office@minifigs.me

Rated 5 out of 5 stars

Great company

Great company! Love how the Minifigs turned out

19 May 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Amazing! We're so glad you like them !

Rated 5 out of 5 stars

Excellent quality

Excellent quality, packaged with care and delivered on time. A perfect quality addition to a wonderful Artemis set. Will be back for sure.

24 April 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Thanks Michael, We look forward to your next order!

Rated 5 out of 5 stars

Above and Beyond

These guys go above and beyond for their customers, even stretching to give me a custom order not listed on their site. Absolutely lovely and wonderful team behind an array of quality and amazing products.

5 May 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Thanks Glenn! Such a lovely review!!

Rated 5 out of 5 stars

Everything’s shiny, Cap’n

Figures arrived on time and as advertised; they look great and were exactly what I was hoping for. Would buy from them again without hesitation.

7 April 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Brilliant Ian! Thank you so much for the 5 star review!!

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