Minifigs.me Reviews 5,057

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 645 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and unique design of the custom minifigures, highlighting them as perfect, personalized gifts. Many appreciate the care taken in product presentation and the wide range of customization options available, making the ordering process enjoyable and straightforward. Reviewers consistently report prompt delivery, with orders arriving on time and in excellent condition, often exceeding expectations. However, some customers experienced issues with missing or broken pieces upon arrival, and a few noted that the paint on their minifigures peeled off quickly. There were also occasional complaints about long shipping times, especially for international orders, and some found the display frames to be too shallow for certain minifigure configurations.

What people talk about most

Product

Customers had positive experiences with product, praising the quality, unique designs, and customization... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the amazing and fast delivery times,... See more

Quality

Customers consistently note positive experiences with quality, praising the well-made, unique, and detailed... See more

Order

Users describe positive interactions with order, highlighting smooth experiences from ordering to delivery,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used this firm a number of times to buy custom Lego Mini figures. I've never had any problems whatsoever with them. Prices are great and the quality of the product is excellent. Also their commun... See more

Company replied

Rated 5 out of 5 stars

We designed a custom Minifig as a birthday gift. It arrived quickly and looked fantastic in its cute box. There was one tiny accessory that was not included in the box; I emailed the customer service... See more

Company replied

Rated 5 out of 5 stars

I had a really excellent experience ordering from Minifigs.me. The website was very easy to use, the checkout process was smooth, and the order confirmation was clear and professional. I really apprec... See more

Company replied

Rated 5 out of 5 stars

Love love love this site. Huge variety of Lego at great prices. There was a wee mistake with my last order which they corrected immediately. No fuss just polite professionalism. Brilliant. Will be ord... See more

Company replied


Company details

  1. Toy Manufacturer
  2. Craft Store
  3. Gift Shop

Written by the company

Based in Sheffield, UK. Experts at making all your minifig-based dreams come true. We custom print new minifigures onto genuine lego parts based on your specifications, along with hundreds of our own designs. We pride ourselves on friendly, professional and expert service - because this kind of thing is meant to be fun, right?


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great

It is great :)

7 June 2026
Unprompted review
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Reply from Minifigs.me

Thanks for the 5 stars!

Rated 5 out of 5 stars

Great company

Great company. Great unique products. Great customer service. Will be shopping here again

21 May 2026
Unprompted review
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Reply from Minifigs.me

Thank you for the review it means a lot!

Rated 5 out of 5 stars

Quick & very helpful service

Quick & very helpful service. Even when some items arrived different to those requested, the team worked quickly to produce & dispatch the as-ordered items.

29 May 2026
Unprompted review
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Reply from Minifigs.me

Thanks for the 5 stars Gareth, I'm glad we could help resolve your issues!

Rated 5 out of 5 stars

First Class Service, First Class Product

I've used this firm a number of times to buy custom Lego Mini figures. I've never had any problems whatsoever with them. Prices are great and the quality of the product is excellent. Also their communication is brilliant, if you need to make a change or question anything they get back to you very quickly and are happy to make any changes you need to your order. Fully recommend them to anyone.

17 June 2026
Unprompted review
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Reply from Minifigs.me

Thanks Andrew, thats a lovely review :)

Rated 5 out of 5 stars

Great Quality, Personalised Items. Fab !

Swiftly completed & sent out my order. Immediately Resolved a Question about my Order. Very Professional Company. Good Quality, Bespoke Items. Fab !

11 May 2026
Unprompted review
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Reply from Minifigs.me

Thank you so much for the 5 stars!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, rectified my mistake of ordering 2 items with no issues. Would recommend

1 May 2026
Unprompted review
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Reply from Minifigs.me

Thanks Katie for the 5 stars!

Rated 5 out of 5 stars

Fun quirky and unique

It was a great item. All I would have wanted would have been glasses as he wears glasses but I couldn't see that option when I bought it. It was fun item well packed and delivered on time.

15 June 2026
Unprompted review
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Reply from Minifigs.me

Thanks for the 5 stars! We do have some glasses options and also a head product that you can edit (EG add glasses). Drop us an email if you want to make a change :)

Rated 4 out of 5 stars

Great Legos but reaaally expensive..

Amazing figurines but really expensive for their size ): I think 50 euro for two was too much, even bringing it down to 35 is good.

14 May 2026
Unprompted review
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Reply from Minifigs.me

Hi India,

Thanks for the 4 stars! All our parts are LEGO official parts so I am afriad that we don't have control over the size of them.

I am sorry you thought this was too expensive, the 50 Euros did include shipping to the Netherlands too though.

We will continue to try and keep the cost down of our parts as best we can.

Thanks!

Rated 5 out of 5 stars

I love the experience with Minifgis.me!

I love the experience with Minifgis.me!
i have ordered figurines for me and boyfriend's anniversary a month in advance. Unfortunately there was some issue with the regular delivery, as it got stuck in the warehouse of the delivering company and was send back to the seller.
As soon as i discovered that i contacted Minifigs and got very fast and kind response. The customer service accompanied me throughout the entire process and was very sweet and responsive!
Eventually, they organized the fast delivery for me and my package arrived on time to Korea from UK.
Custom lego figurines came out amazing, looking exactly like on the website or maybe even better.

I cant stress out more Minifigs' care about the customer and about the product, I will definitely order from them again!

28 May 2026
Unprompted review
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Reply from Minifigs.me

Thanks so much! Thats a lovely review! I am sorry you had some issues but so glad our team was able to sort that out for you!! Thanks again!

Rated 5 out of 5 stars

Great service

Great service! They were able to get the order out super quick and arrived early in time for when I needed the minifigs! A++

4 May 2026
Unprompted review
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Reply from Minifigs.me

Thanks Samuel, we try and get stuff sent out as quick as we can for our customers!

Rated 5 out of 5 stars

Fast shipping to Canada

Super fast considering I ordered from Canada. Reasonable pricing, ordered as part of a wedding gift!

4 May 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Thanks Kimberly, I hope they will be well recieved!

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