Millie & Ralph Reviews 

11,543
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,083 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality products, often noting their unique designs and soft materials. Reviewers frequently highlight the easy ordering process and efficient service, including quick delivery and good communication. Many appreciate the helpful and non-pressuring staff, making their shopping experience pleasant. However, some customers experienced significant delays with their orders, with items not dispatched or delivered as expected. A few other people also felt that product descriptions were misleading, or were disappointed with packaging that did not meet expectations for gift items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality and beautiful... See more

Quality

Customers consistently note positive experiences with quality, frequently describing items as excellent,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and speedy delivery,... See more

Order

People report positive experiences with order, highlighting that ordering is easy and straightforward, with... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful baby suit. Better than a baby-grow, but comfortable and easy wear for a baby. Quality soft material. Attractive detail with smocking and little tractors embroidered, and little collar an... See more

Rated 5 out of 5 stars

As first time parents and visiting other shops, we found Millie & Ralph to be very informative with the employees having large knowledge on all the items in store. The staff where not persuasive to... See more

Rated 5 out of 5 stars

Ordered an outfit that could be personalised but as we don’t have a name yet I didn’t require the personalisation. A lovely lady called Olivia contacted me to make sure I didn’t need the name placing... See more

Rated 5 out of 5 stars

Millie and Ralph where the clothes I chose for my grandson to bring home his beautiful young daughter. I chose the pink knitted set of tiny pants, jacket, booties and hat complete with the most gorgeo... See more



Company details

  1. Baby Clothing Store

Written by the company

Welcome to Millie & Ralph. We are a leading online retailer of spanish, traditional, contemporary and knitted baby wear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(11,543)

1,055 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality

Excellent quality and such lovely items. We all said ‘aw’ at the tiny hat! Will def order more before and after my great granddaughter is born

18 June 2026
Rated 5 out of 5 stars

Gorgeous personalised cardigan

We had the most gorgeous personalised cardigan which only took a couple of days to be ready for collection. Very good service and greeted by a friendly team when we collected. Will definitely be ordering more as little man grows.

17 June 2026
Rated 2 out of 5 stars

Really disappointing

Pre ordered in February for June delayed delivery which was all agreed to and pre paid. The company failed to ship my order on time without any explanation. I had to email to ask why my bundle hadn’t been shipped and their response was “we will ship them when we receive them” without offering a date or estimated time frame. The reason being that my items were now out of stock. The team were unsympathetic and wouldn’t accept any responsibility.

I had to email multiple times to get an estimated delivery date. This is disappointing and has put me off ordering in future.

15 June 2026

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