Excellent customer service from staff at Monmouth.Good detailed information about the cruise we chose, explaining accomodation, position of cabin on the ship,dining options etc.With other online cruis... See more
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Michelle at the Monmouth branch was brilliant!! Very helpful in all aspects of our booking which was challenging as we were booking for friends as well as ourselves, who were not present!! In amongst... See more
Company replied
Michelle was very patient and explained everything we wanted to know therefore made the booking very easy for us as she did everything for us
Company replied
Excellent service by Michelle Timewell. Efficient, friendly and took time and patience to understand our holiday needs. Will definitely use again. When we went to the cruise ship seminar, we had only... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
39 Monnow Street, NP25 3EF, Monmouth, Monmouthshire, United Kingdom
- 01600 715736
4.9
Excellent
146 reviews
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Michelle was very patient and explained…
Michelle was very patient and explained everything we wanted to know therefore made the booking very easy for us as she did everything for us
23 September 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your review, pleasure to help book this holiday for you
Reply from Miles Morgan Travel - Monmouth
It is always a pleasure booking your cruises. Regards Jade
Reply from Miles Morgan Travel - Monmouth
Thank you for your review, pleasure to help
Excellent service from Jade at Monmouth…
Excellent service from Jade at Monmouth very knowledgeable and very helpful would highly recommend
26 September 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for you lovely words. It's always a pleasure booking your holiday.
Regards
Jade
Great experience - professional but friendly!
Michelle at the Monmouth branch was brilliant!! Very helpful in all aspects of our booking which was challenging as we were booking for friends as well as ourselves, who were not present!! In amongst the serious stuff, we also had lots of laughter!
23 September 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your comment, was a pleasure to help and be able to book for you all. Many thanks Michelle
Reply from Miles Morgan Travel - Monmouth
Thank you for you kind words
Canadian Experience
Jade Evans jumped through hoops to get us the holiday we wanted. Nothing was too much trouble and we are now really looking forward to our holiday with confidence.
20 September 2026
Reply from Miles Morgan Travel - Monmouth
Thank you so much for your lovely words. I loved working with you both to make sure we got everything you wanted.
Regards
Jade
Excellent service from enquiry to…
Excellent service from enquiry to booking. Previous holidays with company have been outstanding, and is the reason we keep going back for more.
17 September 2026
Reply from Miles Morgan Travel - Monmouth
Always a pleasure to book your holidays, look forward to hearing about this one and then look forward to assisting you again, thank you Michelle
Jade was very helpful and…
Jade was very helpful and knowledgeable.
The overall support was great and we quickly identified and booked a vacation within budget, on the dates we needed and with no hassle.
Will be asking Jade to help us with next years holiday :)
3 September 2026
Reply from Miles Morgan Travel - Monmouth
Thank you so much for your lovely review. It was a pleasure booking your holiday for you both, and I can't wait to help you plan your next one.
Regards,
Jade
Michella at Monmouth Miles Morgan was…
Michella at Monmouth Miles Morgan was very helpful,patient and face amazing customer service.
21 August 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your comment, it was a pleasure to sort your trip. Look forward to hearing all about it when the time comes
Professional service.
Booking process simple and straightforward assisted by friendly and knowledgeable staff who treat you as friends rather than custumers .
14 August 2026
Reply from Miles Morgan Travel - Monmouth
Thank you and it is always a pleasure
Love this agency
Love this agency, always comes up with exactly what l want, long haul, cruises, villas, brilliant staff.
5 August 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your comment, this is why we love our job. Pleasure to find your holiday. Look forward to hearing all about it
Excellent customer service from staff…
Excellent customer service from staff at Monmouth.Good detailed information about the cruise we chose, explaining accomodation, position of cabin on the ship,dining options etc.With other online cruise companies wiping their hands of.any further help once they get the sale they wanted.At our age group we need all the help and guidance we can get.It looks Miles Morgan will provide that!
9 August 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your comment, pleasure to help you find the cruise and to be able to sit with you and go through everything with you
Friendly knowledgeable staff that…
Friendly knowledgeable staff that really can’t do enough to help with booking and arranging for special needs and assistance when booking to make sure everything meets our requirements
16 August 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your comment, always a pleasure to assist in booking your holiday
Reply from Miles Morgan Travel - Monmouth
Thank you for your comments and it was a pleasure helping you book a trip of a lifetime
Very helpful staff
Very helpful staff - it was great to speak to someone knowledgeable and to be able to book there and then
9 August 2026
Reply from Miles Morgan Travel - Monmouth
Thank you so much for your lovely review. It was an absolute pleasure booking your holiday and helping to ensure everything was just right for your anniversary.
I know you’re going to have the best time, and it’s lovely to be part of such a special occasion.
Regards,
Jade
Great Service
As usual our dealings with Clare has been exceptional. She listened to our requirements on what would be the ideal holiday for us and she found exactly what we were looking for. A very friendly environment instore and we always recommend using the high street shop instead of online every time.
5 August 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your comments and it is always a pleasure. Glad I could recommend one of my favourite hotels to you.
Have an amazing time and I can't wait to hear all about it.
Made booking easy
4 August 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your review, pleasure to book for you, as always
The staff were wonderful
The staff were wonderful, helpful and friendly. I will definitely use them again x
31 July 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your review. It was an absolute pleasure to assist in booking your holiday, here if your need anything
Monmouth Miles Morgan Travel
Excellent service from Monmouth Miles Morgan Travel yesterday. Michelle was friendly, pleasant, knowledgeable and extremely efficient in helping us to find the holiday we wanted and make amendments to a previously booked holiday. My wife and I are very happy indeed with the service provided.
24 July 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind review. It was a pleasure to see you both and help get the holiday you wanted and even better to sort out the amendments of your other holiday.
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