Miles Car Rental - Las Vegas Reviews 

75
TrustScore 4 out of 5

4.2

6130 West Flamingo RD # 549 Las Vegas, NV, 89103 Las Vegas, Nevada, US


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Rated 5 out of 5 stars

I received my confirmation on time. Karol Moreno called and ensured that everything was ok with my reservation. We received a new vehicle for our period of 12 days rental!! The advantage with miles is... See more

Company replied

Rated 5 out of 5 stars

I made a booking but I made a error with my email address. I notified them and it was fixed in minutes. My experience with the service person was outstanding and I healy recommend this company. Outsta... See more

Company replied

Rated 5 out of 5 stars

Great rates and insurance was included. Will gladly recommend..

Company replied


Company details

  1. Car Rental Agency
  2. Car Accessories Store

Information provided by various external sources

Somos la mejor opción para alquilar un auto en Estados Unidos, Europa, Canadá, México y Brasil. Visita nuestro portal y encuentra los precios más competitivos del mercado con el respaldo de las principales rentadoras a nivel mundial como Alamo, Avis, Budget, Hertz, entre otras compañías aliadas dispuestas a brindarte atención de calidad. Reserva hoy, conoce todos nuestros beneficios y ahorra hasta un 30% en tu alquiler. Contamos con un equipo altamente capacitado, dispuesto a solucionar tus dudas y brindate la mejor experiencia durante el proceso de la reserva. _________________________________________ We are the best option for car rental in the United States, Europe, Canada, Mexico, and Brazil. Visit our website and find the most competitive prices in the market supported by the main car rental agencies worldwide such as Alamo, Avis, Budget, Hertz among other allied companies, ready to provide you with quality service. Book today, know all of our benefits and save up to 30% in your rental. We have a highly trained team, ready to solve your inquiries and provide you with the best experience during the reservation process. ___________________________________________ Somos a melhor opção para alugar um carro nos Estados Unidos, Europa, Canadá, México e Brasil. Visite o nosso site e encontre os preços mais competitivos do mercado nas locadoras reconhecidas mundialmente como Alamo, Avis, Budget, Hertz entre outras agências aliadas parceiras que oferecem atenção de qualidade. Reserve hoje, conheça os nossos benefícios e economize até 30% no seu aluguel. Temos uma equipe altamente capacitada para responde suas dúvidas e oferecer a melhor experiência durante o processo da sua reserva.


Contact info

  • 6130 West Flamingo RD # 549 Las Vegas, NV, 89103, Las Vegas, Nevada, United States

  • (702) 940-8030

4.2

Great

TrustScore 4 out of 5

75 reviews

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1-star

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4.2

All reviews

(75)

1,395 reviews in the last 12 months

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Rated 1 out of 5 stars

Reservation confirmed but NO car to pick up.

We reserved our car but at pick up time they told us they didn’t have any vehicles in stock.

17 January 2026
Miles Car Rental - Las Vegas logo

Reply from Miles Car Rental - Las Vegas

Thank you for letting us know, Rubin. We completely understand how disappointing and frustrating it must have been to arrive expecting your vehicle and be told there was no availability. We sincerely regret the inconvenience this situation caused. Since the reservation was payable at destination, no payment was made in advance, which means there is no refund applicable; however, your experience is very important to us and helps us continue working on improving coordination and availability to prevent this from happening again 🤝💬

Rated 1 out of 5 stars

Awful experience

Horrible experience. Made a reservation and when I asked a question about insurance I learned that my contract was invalid. I booked a car from out of the country, and Miles assigned that country as my issuing my drivers license without ever asking. Turns out my US license would be double the cost for the contract with Miles so I'm forced to cancel and find a reasonable company. Worse, I then have to furnish copies of my license or I wont get my money refunded. Then I have to wait days to get my money back. THIS WAS A TOTALLY INCOMPETENT COMPANY, WITH A FAULTY WEBSITE, AND POOR CUSTOMER SERVICE.
PS
Regarding their phony reply, that nowhere on there website did they ask about my license or country of origin.

15 June 2025
Miles Car Rental - Las Vegas logo

Reply from Miles Car Rental - Las Vegas

Dear Marcus,

We deeply regret what happened. Upon reviewing the case, we found that the driver’s license provided corresponds to a different country than the one that issued your identification document.

Please note that our rates vary depending on the country of origin of the driver's license. Upon verification, we can confirm that a full refund has already been processed by our team regarding this matter.

We’ve sent you a message to find out how else we can assist you. We're here for any additional questions you may have.

Rated 1 out of 5 stars

Pure Incompetence

I rented a car online, and for some reason Miles assumed that the country I made the reservation from was the country I had a drivers license in. Then never asked at any time throughout the process. WTF? I called to confirm the reservation, and was told of the mistake and that the rate for a US residence was double the rate. Then I had to furnish sensitive information just to receive a refund, and start the process over with another company. PURE INCOMPETENCE

18 June 2025
Unprompted review
Miles Car Rental - Las Vegas logo

Reply from Miles Car Rental - Las Vegas

Dear Mike,

We’re truly sorry for what happened and for the different rate displayed on the website due to your IP location.

We’ve sent you an email requesting additional information, as we couldn’t find any reservation linked to your name or the provided details. This information is essential in order to assist you and provide a quicker solution.

Thank you for choosing Miles Car Rental, have a wonderful day!

Rated 5 out of 5 stars

Great experience at Miles car rental!

I received my confirmation on time. Karol Moreno called and ensured that everything was ok with my reservation. We received a new vehicle for our period of 12 days rental!! The advantage with miles is that insurance is included and thus the price was great! I will definitely use Miles again in the future!

11 July 2024
Miles Car Rental - Las Vegas logo

Reply from Miles Car Rental - Las Vegas

Dear Naina,

We’re glad to hear that our professional, Karol Moreno, efficiently solved your request and provided you with excellent assistance! It’s very important for us that every process you experience with us is satisfactory. With you in mind, we offer 24/7 assistance.

Thank you for choosing Miles Car Rental, have a wonderful day!

Rated 5 out of 5 stars

I made a booking but I made a error…

I made a booking but I made a error with my email address. I notified them and it was fixed in minutes. My experience with the service person was outstanding and I healy recommend this company. Outstanding keep the good work 10+.

20 February 2024
Miles Car Rental - Las Vegas logo

Reply from Miles Car Rental - Las Vegas

Dear Rahid,

We are pleased to know that we met your customer service expectations to the fullest. We work hard to make your experiences with us exceptional and incomparable. We look forward to being your number one partner for all your travels.

Thank you for choosing Miles Car Rental, have a splendid day!

Rated 5 out of 5 stars

Excellent experience

Easy to pick up the car and return, price was good

21 January 2024
Miles Car Rental - Las Vegas logo

Reply from Miles Car Rental - Las Vegas

Dear Jose,

It is wonderful to know our portal meets your expectations and necessities. If you are looking for variety, please, do not forget about exploring the large range of vehicles available. Hoping we will be your first option for car rentals, we are ready to provide you with excellent rates and discounts. Your next adventure awaits for you with us.

Thank you for choosing Miles Car Rental, have a really nice day!

Rated 5 out of 5 stars

Awesom service

17 January 2024
Unprompted review
Miles Car Rental - Las Vegas logo

Reply from Miles Car Rental - Las Vegas

Dear Hector,

It is always a pleasure for us to assist you, because we are always intended to provide you with unmatched assistence throughout your rental, knowing that you need tranquility in all your travels. Although, it is way more relevant for us to know we are meeting your expectations, and we will keep working for being your first option in your next rentals.

Thank you for choosing Miles Car Rental, have a wonderful day!

Rated 5 out of 5 stars

Great rates and insurance was included

Great rates and insurance was included. Will gladly recommend..

1 December 2023
Miles Car Rental - Las Vegas logo

Reply from Miles Car Rental - Las Vegas

Dear Andy,

We are pleased to read your review and know that we have your valuable recommendation. It is a pleasure for us to know that you found in us your perfect ally for your rental car. We appreciate your trust, and we are here to provide you with the best service on every journey.

Thank you for choosing Miles Car Rental, have a wonderful day!

Rated 5 out of 5 stars
Miles Car Rental - Las Vegas logo

Reply from Miles Car Rental - Las Vegas

Dear Shawn,

We are pleased to hear that your booking process on our website was both satisfying and effortless. Remember that we offer the best benefits in the market.

Thank you for choosing Miles Car Rental, have a wonderful day!

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