Milar Reviews 

We bought many things in o5/25 and when there is a technical problem one year later Milar is very low responsive
So take care !!!!!! And maybe choosing another company

Terrible ordered 26 June supposed to be 24-48hour delivery still not arrived DO not order from this company customer care non existent!!!!

I ordered online with a clear indication of delivery date. That date has passed and still no delivery. Contacting their customer care team is impossible. The chat service is AI and useless, they do not answer the phone and email has a 24 hour delay with bland generic answers. Still waiting…….

Impressed with simple straightforward service - they delivered a good product when they said they would - and even found our house without fuss, a rariety.

The ordering was very straight forward. But the commutation with regards the delivery was a little lacking.

I order a vacumm cleaner in 21.03 and I did not receive it yet (03.04). The comunication with the company is very slow .. I am still waiting for them to replay with the status of the delivery 😞.

Lack of communication and no estimated delivery date. The software used by miar just says from day 1 your order has left the warehouse , it's on its way. We were led to believe this was on its way from our local shop. We stayed in for 4 days before it finally arrived . Delivery however was very good. Pleased with item and price, perhaps better communication would improve the overall experience .

Good service good customer communication and good delivery

Made a purchase in Milar Punta Prima this morning.
Staff are very polite and knowledgeable.
They are always helpful, friendly offer advice answer any questions about products. I've shopped there many times always excellent service.

I ordered a dishwasher online and paid extra for delivery, installation, removal of the old appliance, and lifting to the second floor.

The delivery process was chaotic and poorly communicated. The delivery date was changed unexpectedly, and when the team arrived, they initially refused to carry the dishwasher upstairs despite this service being paid for. After arguments, they finally did so.

They then struggled to remove the old dishwasher and, after further disputes, eventually removed it. However, they refused to install the new dishwasher, claiming it did not fit and saying they had wasted too much time. They left without completing the installation, which my tenant had to do himself.

I paid for all services in advance but received rude, aggressive, and unprofessional behavior instead. Completely unacceptable.

They don’t tell you when you buy online to collect from a store that they will not help you when a product is defective or has a defective part.
I wanted a new hoover but it was not in stock so I ordered online to collect at my nearest shop. One of the parts had been assembled incorrectly making it unusable but now I have to deal with the online store as my local store cannot help me.

False advertising, disgusting service

Collect your purchases from their shop. DO NOT order online because despite a tracking number, you have no idea when they are coming and it takes several days and when they deliver, according to their advertising, they take the old TV away but the driver will flatly refuse to take it. You can't telephone the online office, they never answer, even the sales staff in the shop told me that and it was my experience. You can write to complain that the driver was supposed to take away the old TV, and even though I had an order number for it, they ignore you or fob you off with 'yes someone will collect it' but they don't say when and they don't come either. Weeks later we have a large TV in our lounge and being elderly, we can't lift it. They don't care about that. Service from online delivery is diabolical. If you can't collect your stuff from the shop, be well advised to go somewhere else to buy it.

More than a week later, urgent request from un-named person at Milar, still nothing heard from them.

slow communication in telling me the article was ready to be collected, I had to go to the shop to find it was waiting for me

Ofrecieron llevarse nuestro viejo televisor. En la factura se indica dos veces que se lo llevarían. El repartidor se negó.
Cuatro semanas y muchísimos correos electrónicos y llamadas después, sigue sin recogerse y está en medio de nuestro salón, demasiado pesado para moverlo. Pésimo servicio.

You offered to take away our old television . It is stated twice in the invoice that it would be taken away. The delivery driver refused .
4 weeks and manymany emails and telephone calls later it is still NOT collected and standing in the middle of our lounge too heavy for us to move. Appalling service .

Excellent service.
Very friendly and helpful staff

I ordered and paid for a new television 6th September, I had searched my local stores website, or so I had thought. The T.V. did not arrive. I telephoned the shop, they had no details of my order, They then told me if I had ordered it on the website It was delt with by a different branch of the company and they had no contact with them, and I should go back the the website and contact them. I sent an email, nothing happened. I tried telephoning, No Answer.
2 days later I received an email telling me the phone number on the invoice was wrong and I should contact the delivery company direct, I tried phoning again 3 times, at last I got an answer. I spoke to a very helpful young lady, I told her I could not contact the delivery company as I had no contact details and had no idea who they were. She took my details, and said they would contact me. Next day I received a phone call they could deliver on the 18th at 19.00 pm. O:K: on the 18th delivery was made by two jolly chaps at 16.15pm they set it up and left after about half an hour. I was very happy, at last I had a new T.V. unfortunately I soon found out that although it was working all instructions on the screen are in Spanish and I can't find out how to change it to English. If anyone knows how to do it on a Panasonic TX55MX710E please contact me. My advice is go to your local shop and place your order, the shop staff are always very helpful, but unfortunately my mobility scooter does not go that far.
Update:- Thank you for the instructions, I am upgrading you from 3 Stars to 4 Stares for your help, But keeping one star back for late delivery, 11/12 days, very naughty you must try harder.

Very helpful and provide a fantastic range of services. Took in an Apple Watch with a broken strap and replaced it immediately.
Have Nespresso pods, Soda stream replacement canisters. Recommend them unreservedly.

Never received the washing machine because the wrong details were given but milar to Bosch. Still not received a refund, and milar are trying to charge me for their error.

My elderly neighbour purchased an expensive LG TV from the Milar Store in Punta Prima and when it was delivered it was faulty.

The Milar store in Punta Prima refused to replace it and said to contact LG directly even though the sales contract is with Milar in Punta Prima.

My elderly neighbour is now left with a brand new LG TV which does not work and hundreds of € Euros out of pocket.

Absolutely disgusting, avoid the Milar Store in Punta Prima at all costs.