Example: online gambling withdrawal funds are a lengthy process once funds are approved the transferred to Mifinity, more time is required for Mifinity to verify. Why do I need to verify small amount,... See more
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Support helped me with a KYC Hold on my withdrawal. It was explained as a standard process, and the issue was resolved quickly. Very pleased with the service.
Company replied
Transfer time is reasonably quick to bank account. However think fees are a bit outrageous and should be reduced.
Company replied
I like it. It's easy too use. I'm just waiting on my verification to go through I've sent it 3 times so I'm a little worried about it. My verification went thru so 100% trust this site
Company replied
Company details
- #6 of 6 best companies in Financial Institution
- #2 of 2 best companies in Payment Service
About MiFinity
Written by the company
MiFinity. Your Global eWallet for Fast, Secure & Low Cost Payments
MiFinity is a global digital eWallet trusted by millions of users who want a fast, secure and flexible way to send, spend and manage their money worldwide. With support for 223 countries and over 80 integrated payment methods , MiFinity gives customers a seamless way to pay online, transfer funds internationally, and enjoy super low fees across all their daily payment needs.
Designed for simplicity and speed, the MiFinity eWallet empowers you to pay online at over 1,200 merchants , send money to friends and family, and manage multiple currencies from one intuitive app. Whether you're topping up your favourite gaming accounts, making international purchases, or sending transfers abroad, MiFinity makes every transaction quick, secure and effortless.
What Makes MiFinity Different?
• Global reach & multi currency support - Create up to nine wallets in 18 currencies and transact across over 223 countries with ease.
• Super low fees - Enjoy competitively priced transfer fees and cost effective payment options designed for everyday use.
• Over 80 payment methods - Deposit using cards, bank transfers, vouchers and many other popular global/local methods.
• Lightning fast transfers - Enjoy instant payments between eWallets and rapid international money transfers.
• Top tier security - MiFinity uses advanced anti fraud technology, biometric login, and FCA regulated standards to secure every transaction.
• User friendly app - Our redesigned mobile app offers a clean, intuitive experience with personalised offers, transaction monitoring and fast onboarding.
• We also run exciting competitions throughout the year, so we encourage customers to keep their marketing preferences enabled to receive the latest updates and opportunities to win.
MiFinity is a global digital eWallet trusted by millions of users who want a fast, secure and flexible way to send, spend and manage their money worldwide. With support for 223 countries and over 80 integrated payment methods , MiFinity gives customers a seamless way to pay online, transfer funds internationally, and enjoy super low fees across all their daily payment needs.
Designed for simplicity and speed, the MiFinity eWallet empowers you to pay online at over 1,200 merchants , send money to friends and family, and manage multiple currencies from one intuitive app. Whether you're topping up your favourite gaming accounts, making international purchases, or sending transfers abroad, MiFinity makes every transaction quick, secure and effortless.
What Makes MiFinity Different?
• Global reach & multi currency support - Create up to nine wallets in 18 currencies and transact across over 223 countries with ease.
• Super low fees - Enjoy competitively priced transfer fees and cost effective payment options designed for everyday use.
• Over 80 payment methods - Deposit using cards, bank transfers, vouchers and many other popular global/local methods.
• Lightning fast transfers - Enjoy instant payments between eWallets and rapid international money transfers.
• Top tier security - MiFinity uses advanced anti fraud technology, biometric login, and FCA regulated standards to secure every transaction.
• User friendly app - Our redesigned mobile app offers a clean, intuitive experience with personalised offers, transaction monitoring and fast onboarding.
• We also run exciting competitions throughout the year, so we encourage customers to keep their marketing preferences enabled to receive the latest updates and opportunities to win.
Customers can also enjoy our MiRewards loyalty programme, which turns everyday eWallet activity into MiPoints that can be redeemed for cash credits and exclusive rewards. Learn more about MiRewards now.
What You Can Do With MiFinity?
• Create a free MiFinity eWallet in minutes.
• Verify your account quickly and securely in app.
• Deposit with over 80 payment methods (availability varies by region).
• Hold and manage multiple wallets in different currencies.
• Send money worldwide with low fees and fast settlement times.
• Redeem MiFinity eVouchers directly into your eWallet.
• Receive funds through a free Virtual IBAN (UK & EEA customers).
• Spend securely at your favourite online sites with MiFinity’s seamless checkout.
Our Commitment to You
MiFinity is built on reliability, transparency and trust. Our cloud native technology ensures scalability and uninterrupted service, while ongoing innovation helps us continually improve your payment experience. Whether you're managing everyday finances or sending global transfers, MiFinity gives you a smarter, safer way to move your money.
Get Started Today
Download the MiFinity App:
App Store: https://apps.apple.com/gb/app/id1440262293
Google Play: https://play.google.com/store/apps/details?id=com.mifinity
Create your free eWallet:
https://secure.mifinity.com/auth/signup
Contact info
28 School Road, Newtownbreda, Belfast, BT8 6BT, Belfast, United Kingdom
- clientservices@mifinity.com
- mifinity.com
3.5
Average
2K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 STAR THUMBS UP
I give MiFinity's support team a 5 star thumbs up. I experienced an issue with my password reset, and within minutes, I received a friendly reply saying the problem was solved. This is great SUPPORT and excellent SERVICE. Well done! You guys are on top of your game.
8 August 2025
Unprompted review
Reply from MiFinity
Our team could not be happier to have received your glowing review Johan!
We appreciate the recognition of our hard work and dedication to our platform and thank you for taking the time to review us!
I made a withdrawal to my bank and it…
I made a withdrawal to my bank and it been five days now am still yet to receive the funds in my bank account... its showing processed by acquirer.... don't know what is wrong
1 August 2025
Unprompted review
Reply from MiFinity
Dear Mark, we are saddened to hear you are dissatisfied with our service.
Bank withdrawals are processed within 24 hours on our side, and then times vary from instant to 1 – 2 working days as this is ultimately dependent on your bank’s response times when they apply the funds to your account.
We have no control unfortunately over processing times as these are dictated by our processor and the receiving banks.
Should the funds not be received within this timeframe, we would kindly ask you to contact us on clientservices@mifinity.com and provide us with a full bank statement dated from the day the withdrawal was requested to present for further investigation.
Reply from MiFinity
Thank you for the generous review Sabrina! We are thrilled to have given you a positive experience with us at MiFinity.
They closed my acc and
they closed my account on 9.7. since then they don't want to send me my 8000e!!! every day they have the same answers that the request to send money to my iban takes a few days. they keep saying that and my money is still there. Pls help
9 July 2025
Unprompted review
Reply from MiFinity
Dear Joakim, We regret to hear about your unsatisfactory experience.
Your opinion matters to us and we are dedicated to resolving this issue.
We also located the communications between you and our dedicated support, where a new update has been provided since regarding the mentioned transfer.
For any further clarification needed, we advise you to reach out again to our dedicated customer service team at clientservices@mifinity.com.
My account got disabled because I…
My account got disabled because I apparently did not pass security checks. After i wrote them an an email to get my money back they stopped communicating. THIEVES
4 August 2025
Unprompted review
Reply from MiFinity
Dear customer, we appreciate you bringing this to our attention.
We take your feedback seriously and are committed to resolving this.
We ask that you email us at clientservices@mifinity.com, providing your name and main details, and that your issues was escalated to Trustpilot as you had not received a reply from our team so we can ensure the ticket is found in our system accordingly.
I am satisfy with you,i finally…
I am satisfy with you,i finally understand about the high fee,and everything is good😊
Mvh Rita
29 July 2025
Unprompted review
Reply from MiFinity
Hi Rita! Thank you for the positive feedback. We really appreciate it and we hope you will continue to enjoy our wallet!
To gain a better understanding of our transparent Fees, please view our site https://www.mifinity.com/en/fees/
Kyc on repeat transactions
First withdrawl took 24 hours for "kyc" fair enough, a day later withdrawl was successful. Now second withdrawl from same mifinity wallet to same bank account is on hold for kyc even though already done kyc on first withdrawl
24 July 2025
Unprompted review
Reply from MiFinity
Dear Customer, I appreciate you taking the time to share your feedback with us. Your input matters to us.
Please note payments are placed on hold to be reviewed by our team, this is a standard procedure, once the review is complete the funds are released.
For any further clarification needed, we advise you to reach out to our dedicated customer service team at clientservices@mifinity.com
Reply from MiFinity
Dear Klant, Thank you for the positive feedback. We really appreciate it and we hope you will continue to enjoy our wallet!
Please let us know if there is anything we can do to improve our service.
I can't withdraw funds from my account
I can't withdraw funds from my account. When I want to do so, it says, "I have a transaction limit on my account." XDD support has been responding for a month. Their department is checking the account for a limit increase. Hahaha. A month of checking to increase the limit? Of course, I don't recommend it. They're just scammers who steal people's money.
22 July 2025
Unprompted review
Reply from MiFinity
Dear wLDR, we are sorry to hear we fell short on assisting you on this occasion. Please note due to the regulations of the licenses we operate under, we are required to ask you for additional information or documentation at any given time.
Thank you for bringing this matter to our attention, our dedicated team are currently working to resolve this for you and to better your experience with us.
Can’t withdrawal my funds
Can’t withdrawal my funds
I am verified
It says I reached a limit
Don’t know why there’s a limit for my own funds - sent numerous emails and no response as yet
12 July 2025
Unprompted review
Reply from MiFinity
Hi Braden, we are sorry to hear we fell short on assisting you on this occasion.
Please note due to the regulations of the licenses we operate under, we need to review your account for a limit increase. Thank you for bringing this matter to our attention, our dedicated team are currently working to resolve this for you and to better your experience with us.
Customer support resolved my issue…
Customer support resolved my issue eventually, just wish responses were a bit quicker
3 July 2025
Unprompted review
Reply from MiFinity
Hi Bianka, Thank you for the positive feedback. We really appreciate it and we hope you will continue to enjoy our wallet!
Please let us know if there is anything else we can do to improve our service.
SCAMMERS. THIEVES. FRAUDULENT COMPANY.
This company is as fraudulent as the online casinos such as BOOMERANG and SLOT LOUNGE!!! They are working in sync with one another so they don't have to pay you. They blame the problem on one another, when in fact it's all a scheme operated by an organised scam syndicate. DO NOT trust them!! MiFinity do not want to process my winnings when I've requested withdrawals numerous times. They always blame the casino. Then, the casino blames MiFinity.
I have screenshots, emails and downloaded scripts from the chat conversations as evidence which will expose these scammers for the thieving frauds that they really are. I have no hesitation in making it all public on every social media platform so people are well aware and know NOT to use MiFinity, BOOMERANG or SLOT LOUNGE.
MiFinity nor these any of these other scammers would even deposit my winnings into my personal bank account. It was rejected every single time with MiFinity blaming my personal bank as being the one rejecting the deposit.
I have AUD$700 sitting in my e-wallet in my MiFinity account, yet 'Jamie' from MiFinity is claiming that the AUD$700 is not there. I have screenshots of this as proof that my balance is in fact AUD$700.
The time and date of these screenshots of my MiFinity account clearly showing my current balance of AUD$700, coincide with the time and date of the emails between myself and 'Jamie' from MiFinity.
I am about to expose this company 'MiFinity' if they do not release my money into my verified personal bank account. (Also verified by MiFinity).
People: PLEASE BEWARE OF 'MiFinity'.
3 July 2025
Unprompted review
Reply from MiFinity
Dear Tommy, your feedback is appreciated and we would like to address this issue promptly. we extend our sincerest apologies for the negative experience you have had while trying to withdrawal your funds. We have located your correspondence with our dedicated support team and we have contact you with further information to help you withdrawal your funds.
For any further clarification needed, we advise you to reach out again to our dedicated customer service team at clientservices@mifinity.com
Brutal company I deposited money no…
Brutal company I deposited money no problem but now they want me to send a picture of my credit card over email to verify my card, obvious scammers stole my money
24 June 2025
Unprompted review
Reply from MiFinity
Dear Gregory,
We are saddened to have read about your experience. Please note that MiFinity as a financial institution must adhere to AML regulations, this includes requesting further documentation from time to time. We have also requested that certain information is covered/ not provided.
These documents can also be uploaded to the document section of your account and not via email.
You can read more about Proof of Ownership documents via this link:
https://support.mifinity.com/hc/en-gb/articles/4407904612625-How-to-Verify-a-Bank-Account
Support helped me with a KYC Hold on my…
Support helped me with a KYC Hold on my withdrawal. It was explained as a standard process, and the issue was resolved quickly. Very pleased with the service.
2 June 2025
Unprompted review
Reply from MiFinity
Dear Alessandro,
Thank you for your positive feedback, and we apologize for any delays with your withdrawal.
We thank you for your understanding of our security procedures and hope you continue to enjoy using our E-Wallet.
I experienced a withdrawal delay but…
I experienced a withdrawal delay but was reassured by support that it was placed on KYC Hold for security reasons. Once cleared, the process was fast and efficient.
10 June 2025
Unprompted review
Reply from MiFinity
Hi Lucas, we are thrilled to hear you had such a positive experience with us!
Thank you for taking the time to share your feedback with us on Trustpilot.
Verification took a while but the app…
Verification took a while but the app works well once set up. Mifinity could speed up the process!
9 June 2025
Unprompted review
Reply from MiFinity
Dear Lotte, we deeply regret the inconvenience caused.
We apologize for any issues you faced when verifying your account.
Please note, documents can take up to 2 working days to be reviewed on our side.
We were unable to locate an account with the information provided on Trustpilot, we ask that you contact us on clientservices@mifinity.com and our customer services representatives will assist you further on this matter.
I asked them a few times that i need an…
I asked them a few times that i need an email saying that my account has been succesfully closed with fullname and account number visible in the email , still to this day i don't have that email. I need this email as a confirmation that my account has been closed to go further.
I am not happy at all that i need to ask it a few times and it's still a problem.
10 June 2025
Unprompted review
Reply from MiFinity
Dear Nathalie, We are sorry to hear we fell short on assisting you on this occasion, your experience is important to us and we will work diligently to correct this issue.
We ask that you email us at clientservices@mifinity.com, providing your name and main details, and that your issues was escalated to Trustpilot as you had not received a reply from our team so we can ensure the ticket is found in our system accordingly.
Tried for months to get over $100 of my…
Tried for months to get over $100 of my money deposited into my account. When I Initially contacted them the response was the same every time ....waiting for bank details to be confirmed. Then no response to my emails. I stopped contacting them for 2 months. Log into my account and my balance is $0. Contact support to be told they have no record of any account. I messaged them via my account. Oh well no transactions on your account.
What a rort they have going on!!
16 June 2024
Unprompted review
Reply from MiFinity
Dear Melissa,
We cannot locate a correspondence with the information provided.
Please reach out to clientservices@mifinity.com for assistance and our helpful agents, will respond as soon as possible.
KYC Hold
I would like to start off by saying that I opened my account today after withdrawing my casino winnings from CrownGold Casino, I started off with the verification process which took around 4-8 hours to complete and I was fine with that, I got sent an email that verification is complete and I have an open limit to withdraw, Once I put in my withdrawal which was to an Australian Bank Account, they instantly put me on KYC hold, based on all the reviews I have read, it seems that I will be stuck at this stage for weeks, months, maybe even years.
I will not judge anything yet and that’s why my rating is neutral, I sent them an email asking about the KYC hold and I still haven’t gotten any response.
On the other hand, I have also read that some people’s banks rejected the transaction and following that, no funds were returned to their MiFinity Ewallets which worries me, I hope this is not the case for me here.
I will finish off my review after this matter has been resolved.
I will give the most honest review without any bias and just based on their interactions with customers and whether they’re helpful or not.
UPDATE: My funds were withdrawn and transferred to my bank account and they reached instantly, I was very surprised given the reviews I have seen here, makes me wonder whether the bad reviews are real or fake.
Thank you Mifinity for this smooth process, it took under 24 hours to fully withdraw triple digits under 2 transactions. No extra verification was needed after my account first got verified, funds were reviewed then released.
9 June 2025
Unprompted review
Reply from MiFinity
Dear Naser,
We can confirm your account is fully verified. Please note that transactions place on KYC have no correlation to your verification status, and this is a standard procedure. Once the review is complete the funds are released.
I have tried first time to transfer…
I have tried first time to transfer funds in cryptocurrency and it's in Hold. Even my mifinity account is varified.
6 June 2025
Unprompted review
Reply from MiFinity
Dear Rakesh, We apologize for falling short of your expectations.
Please note, payments are placed on hold to be reviewed by our team, once the review is complete the funds are released.
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