Mieyes Reviews 

526
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often highlighting their effectiveness for various eye conditions and the significant cost savings compared to local options, especially for international buyers. The ordering process is frequently described as easy and straightforward, with many appreciating the reasonable pricing and nominal delivery charges. Reviewers also commend the fast delivery service, noting that orders often arrive quickly, even for international shipments, and that communication regarding order status is excellent. However, some customers experienced issues with delayed deliveries, particularly when paying for expedited shipping, or received incorrect items. A few others noted misleading pricing or packaging concerns, such as products arriving partially full.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with the... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and efficient shipping,... See more

Order

Customers had positive experiences with order, frequently highlighting the ease and simplicity of the... See more

Price

Customers consistently note positive experiences with price, finding products competitive and affordable,... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order on the website though accidentally added the offer which I didn’t actually want. They were quick to respond to my request to remove the unwanted item & I received the order in a few days... See more

Rated 5 out of 5 stars

The cost is definitely better than the eye drops that are offered here in the US for the same formula. Hopefully they will last me awhile as I ordered five in order to get one free offer. It took lon... See more

Rated 5 out of 5 stars

I have trusted Mieyes with my manuka honey eye drops for a long while now: I have extreme dry eyes/ constant issues with blepharitis, which I wasn’t properly diagnosed with until a couple of years ag... See more

Company replied

Rated 5 out of 5 stars

Fast delivery to the U.S. in less than a week. The EvoTears are a great replacement for Miebo drops. Ordering was easy, price was reasonable and delivery charge was nominal. Since I had a great experi... See more

Company replied


Company details

  1. Contact Lenses Supplier

Written by the company

Founded with a vision to democratize the world of contact lenses, Mieyes is an online platform dedicated to providing high-quality contact lenses at fair prices. We believe that good vision should not be a luxury, but a fundamental right. We have used our industry experience and relationships with top manufacturers to offer top-tier products at a fraction of the high street price. SEE MORE, PAY LESS - MiEyes


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

526 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(526)

257 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth and easy experience

Wonderful expedience. I was a bit scared to order from over seas. Didn’t know if this was a trusted company or not. I found out it IS! Smooth and Easy navigation of the web site. Ordering was super easy and shipping was faster than some things I get in the USA. I was kept informed about the shipping and the whole experience was surprisingly uneventful. I WILL order again and I WILL recommend Mieyes.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

I see a very high review consensus for this company which is simply baffling to me. I ordered contact lenses in early December. Within a day or two they let me know that they would have to be special ordered and this might take up to 3 weeks and they asked if I still wanted to go ahead with order. I immediately replied that I could not wait that long and cancelled my order which they confirmed within another day or two. In the meantime, of course, my credit card was charged the original purchase amount. Two weeks later I wrote to ask about my refund and I received a reply saying that they were "currently checking the status of the refund". More than two more weeks passed with no communication from MiEyes at all. I wrote again and demanded to know what was happening as it had now been over a month since they took my money and I had heard absolutely nothing. I received no acknowledgement or communication of any kind. I eventually had to file a claim with my credit card company and they issued a credit for the amount and then tried to contact MiEyes who, after yet almost another month and two or three attempts to reach them by my bank finally paid the money to my bank so that my credited amount is now permanent. Long story, horrible customer service.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

The very first time I ordered from…

The very first time I ordered from mieyes , my order was fantastic. I placed an order for total 30 with astigmatism and got 6 months worth.It came quick it was exactly what I ordered and the price was really good. But Recently I ordered the exact same order and the price was the exact same but I only got 3 months worth instead of six. I contacted customer service they said they were going to look into it and they never got back to me. Very disappointing. I don't think I'll be ordering from them again unless they make it right. It didn't show any count on the box and I reordered the exact same order I ordered prior. What a waste of money...

8 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look