Midas BedsReviews 

512
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 471 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the excellent quality of the products, noting their sturdiness, attractive finish, and overall solid construction. The ordering process is consistently described as easy and straightforward, with many appreciating the clear communication and regular updates on their order's progress. Delivery service is also highly praised for its speed, efficiency, and the helpfulness of the delivery personnel, who often go above and beyond by assembling beds or carrying items to the room of choice. However, some customers experienced issues with product quality, citing flimsy construction, untidy stitching, and materials that did not meet expectations, particularly regarding advertised 'reinforced' features. There were also instances of poor communication regarding delivery, missing parts, incorrect items being sent, and in a few cases, damaged products upon arrival.

What people talk about most

Product

Customers had positive experiences with product, with many expressing satisfaction with the quality and value... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and efficiency... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as sturdy, well-built,... See more

Service

People report positive experiences with service, with many praising the great service, delivery, and overall... See more

Order

Consumers find the ordering process to be positive, describing it as very easy, simple, and straightforward.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Midas beds were an excellent company to supply &install new bed base.Have slept on it with existing Simba mattress & sleep is now wonderful.The two men took away my existing divan base which I can now... See more

Company replied

Rated 5 out of 5 stars

Lovely bed and mattress my father in law was very happy, very good service from this company and a quick turnaround, great selection of colours, delivery guys were great! Assembled the bed quickly w... See more

Company replied

Rated 5 out of 5 stars

Right from when I ordered my bed , I received emails keeping me upto date with its progress. I was given a date for delivery and the opportunity to change it if need be .i was contacted by the delive... See more

Company replied

Rated 5 out of 5 stars

10/10 service. Superb quality. Fantastic pricing. Fast and perfect delivery. Will most definitely use again. Cannot fault the service from start to finish. Keep up the good work, this company is d... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

We’re a family-run business with over 30 years of experience in crafting quality beds. At Midas Beds, comfort runs in the family. With decades of expertise, we know what it takes to create the perfect night’s sleep – combining timeless craftsmanship with everyday affordability. Every bed we offer reflects our commitment to quality, durability, and care. Why Choose Midas Beds? Made in the UK Every product we make is built by hand in the UK. From sturdy frames to supportive mattresses, we take pride in delivering locally made quality you can trust. Free & Fast Delivery Free & Fast Delivery available within 3–7 working days. Additional shipping surcharges may apply based on your location. 0% Interest, Buy Now Pay Later We believe everyone deserves great sleep—without financial stress. That’s why we offer 0% interest finance and flexible Klarna payment options, including Buy Now, Pay Later. 5-Year Warranty We stand behind our craftsmanship. That’s why all Midas Beds products come with a 5-year warranty for peace of mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

512 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(512)

486 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great quality product but it arrived…

Great quality product but it arrived with 2 broken feet

18 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your review. We're delighted to hear that you're pleased with the quality of your bed, but we're very sorry that it arrived with two broken feet.

Please email our customer support team at support@midasbeds.co.uk with your order details, and we'll arrange to send replacement feet out to you as quickly as possible.

We apologise for the inconvenience and appreciate you bringing this to our attention. We look forward to resolving this for you promptly.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Polite and quick delivery to upstairs…

Polite and quick delivery to upstairs flat

17 June 2026
Unprompted review
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Reply from Midas Beds

Thank you for your kind review! We're delighted to hear that our delivery team was polite and provided a quick delivery to your upstairs flat.

We really appreciate your feedback and are pleased we could make the delivery process as smooth as possible. Thank you for choosing us, and we hope to serve you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Definitely recommend

We were dubious about using an online company but no need to worry. Great service, great delivery, great product, great price. Very happy and recommend

12 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic review! We're so pleased that we were able to put your mind at ease and provide you with a great experience from start to finish.

It's wonderful to hear that you were happy with our service, delivery, product, and pricing. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback.

Thank you for choosing us, and we hope to serve you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Was a bit unsure because I had not…

Was a bit unsure because I had not heard of the before but I took the chance. The super king base is excellent quality, arrived on time and was easy to assemble too.

14 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for taking the chance on us and for sharing your experience! We're delighted to hear that you're so pleased with the quality of your super king base, and that it arrived on time and was easy to assemble.

We really appreciate your trust in choosing us, and your feedback means a great deal. We hope you enjoy your new bed, and we look forward to serving you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

great communication

great communication, updates on delivery and very pleasant and helpful delivery men

20 June 2026
Unprompted review
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Reply from Midas Beds

Thank you for your lovely review! We're so pleased to hear you were happy with our communication and delivery updates, and that our delivery team made such a positive impression with their helpful and friendly service.

We really appreciate your feedback and your support. We hope to serve you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great experience and lovely bed.

Great experience and lovely bed.

19 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your kind review! We're delighted to hear you had a great experience and that you're pleased with your new bed.

We really appreciate your support and hope you enjoy your bed for many years to come. We look forward to serving you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent product and afterservice…

Very easy website very simple ordering process, excellent value for money and great quality product.

11 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful review! We're so pleased to hear that you found our website easy to use and the ordering process simple. It's great to know you feel our products offer excellent value for money and that you're happy with the quality.

We really appreciate your feedback and thank you for choosing us. We hope to serve you again in the future!

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Good products and prices

Good products and prices, delivered by helpful and efficient people.
Only problem was that two single beds were ordered to replace one double.
Having had the double removed, the first delivery included one single only.
No information regarding the second bed was forthcoming, although email requesting information was answered promptly promising answers, a week passed before my second email elicited answer that bed would be with carrier that week.
Carrier then delivered within two days.
Excellent products but communication poor.

21 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for taking the time to share your feedback. We're delighted to hear that you were pleased with the quality of our products and found our delivery team helpful and efficient.

We sincerely apologise for the confusion and delay with the delivery of your second bed, as well as the lack of proactive communication during the process. We understand how frustrating this must have been, especially after your original bed had already been removed.

Your comments have been shared with our team as we work to improve our communication and keep customers better informed when unexpected delays occur. We're pleased that the second bed was delivered shortly afterwards and that you're happy with the products overall.

Thank you again for your patience and for bringing this to our attention.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Bed great - assembly instructions could be better!

Bed great but assembly instructions could be improved; didn't mention you have to have the mattress on an ottoman bed when fitting the pistons otherwise you can't push the bed down. Google told me this! Midas have said they will look at this. Delivery van broke down so bed not delivered between 6 & 9pm as agreed. Delivered at 11pm - no tracking details provided & didn't get a call until 9:30pm to say delivery would be delayed. The delivery guys were lovely & poor things had to drive all the way back to Birmingham from Penrith! Bet they were pleased I didn't pay for the bed to be put together! I love the bed & will be ordering another one.

6 June 2026
Unprompted review
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Reply from Midas Beds

Thank you for taking the time to leave such detailed feedback. We're delighted to hear that you love your new bed and that you'll be ordering another one from us.

We also really appreciate your comments about the assembly instructions. Your feedback is invaluable, and as discussed, we'll be reviewing the instructions to make the piston fitting process clearer for future customers.

We're very sorry again for the delayed delivery. Unfortunately, the unexpected van breakdown caused significant disruption, but we appreciate your patience and understanding. We're pleased to hear our delivery team looked after you despite the late arrival, and we'll be sure to pass your kind words on to them.

Thank you once again for your recommendation and constructive feedback. We look forward to helping you with your next order.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Sprung divan base

Midas beds were an excellent company to supply &install new bed base.Have slept on it with existing Simba mattress & sleep is now wonderful.The two men took away my existing divan base which I can now see how rotten it had become.As an elderly person decisions are very difficult to make,but hopefully will get my next bed from Midas beds.I recommend them fully.

17 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you so much for your kind review and recommendation. We're delighted to hear that your new bed base has improved your sleep and that it works so well with your existing Simba mattress. It's wonderful to know that our delivery and installation team were able to remove your old divan base and make the whole process as easy as possible. We truly appreciate your trust in Midas Beds, and we look forward to helping you again whenever you're ready for your next bed. Wishing you many more restful nights!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great bed with fantastic storage

Great bed with fantastic storage! Delivery guys were polite and friendly and very helpful.

17 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful review! We're delighted to hear that you're so pleased with your new bed and its storage. It's also great to know that our delivery team made such a positive impression with their friendly and helpful service. We really appreciate your feedback and hope you enjoy your bed for many years to come.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

poor communication but job done

Order arrived on time on communication wasn't the best, I would use the company again

16 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback. We understand your concerns, especially given the urgency of the order for your father's move into assisted living.

Having checked your order, it is currently with our delivery partner, who will be in touch shortly to arrange a delivery date. We would also like to point out that we are currently only on the 5th working day since your order was placed, which is still within our stated delivery timeframe of 3–7 working days.

We apologise if the order updates have not been as clear as they could be and appreciate your patience. We hope your delivery will be arranged very soon and that everything goes smoothly for your father’s move.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Delivered exactly on time. And the assembly was super easy for one person.

Service, delivery and quality

15 June 2026
Unprompted review
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Reply from Midas Beds

Thank you, BAK, for your wonderful review!

We're delighted to hear that your bed was delivered exactly on time and that the assembly process was quick and straightforward. It's great to know that you were happy with the service, delivery, and quality of your purchase.

We truly appreciate your feedback and thank you for choosing us. We hope you enjoy your new bed for many years to come!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

10/10 service

10/10 service. Superb quality. Fantastic pricing. Fast and perfect delivery.
Will most definitely use again.
Cannot fault the service from start to finish. Keep up the good work, this company is doing it right!

22 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you so much for your amazing review!

We're thrilled to hear that you were happy with every aspect of your experience, from the quality and pricing to the delivery and overall service. Receiving feedback like this means a great deal to our team, as we work hard to provide the best possible experience for our customers.

We're especially grateful for your kind words and recommendation. Knowing that you would choose us again is the highest compliment we could receive.

Thank you for your support, and we look forward to serving you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent service and price

Excellent service and price. Quality looks really good but will update if needed as I haven't slept on it yet due to house moving. But first impressions are very positive on quality, presentation and finish. Customer service was great and always responded, delivery and assembly had to be rearranged twice with no problems. There was nothing negative about the experience at all. All just positive and convenient

22 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience with us from start to finish.

It's great to know that you were pleased with the quality, presentation, and finish of your bed, and that our customer service team was able to assist you promptly throughout the process. We're also pleased that rearranging your delivery and assembly dates was straightforward and hassle-free during what can be a very busy time when moving house.

Your kind words about our service, pricing, and overall experience mean a lot to us. We hope that once you've settled into your new home, your first night's sleep is just as impressive as your first impressions! Thank you for choosing us, and we truly appreciate your recommendation.

Kind regards,
Midas Beds

Rated 1 out of 5 stars

Awful quality

Nowhere near the “reinforced heavy-duty” quality advertised. Extremely lightweight, flimsy, with exposed staples all over the fabric which could easily catch or injure you when handling. The stitching is untidy, and the fabric lining on the base looks very cheap and poorly finished.

I have photos showing the issues but no option to upload here. Wish I could get at least a partial refund as this is not what was advertised at all - don’t want to go through the hassle of returning it. To make matters worse, there is no way to leave a product review on the website and customer support is inaccessible.

Overall, poor product quality, poor communication, and a very disappointing purchase.

8 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback. We're sorry to hear that you were disappointed with your purchase and the concerns you raised regarding the product quality.

Following your review, a member of our team contacted you directly, and we're pleased that we were able to discuss your concerns and reach a resolution over the phone.

We appreciate you taking the time to bring these issues to our attention, as customer feedback helps us continue to improve our products and service. Thank you for speaking with our team, and we wish you all the best moving forward.

Kind regards,
Midas Beds

Rated 1 out of 5 stars

Non delivery of headboard

Ordered a headboard on 8th June (3-7 days delivery) having heard nothing from them I emailed to ask when headboard would be delivered, only to get a reply that it has already been delivered- absolutely has not been delivered, have had no email even to say it was being delivered on such a date. How can a company say something as large as a headboard has been delivered, I’m sure I would have noticed if it had! Communication from Midas beds is dire and am waiting to hear back from them

21 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback, and we're sorry for the confusion and frustration this has caused.

Having checked your order, we can confirm that your headboard has not yet been delivered. We apologise for any misunderstanding regarding the previous update. Our delivery partner should be in contact with you soon to arrange delivery and provide further information.

We understand your concerns regarding communication and appreciate your patience while we work to get your order to you as quickly as possible. Thank you for bringing this to our attention.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Lovely bed and mattress my father in…

Lovely bed and mattress my father in law was very happy, very good service from this company and a quick turnaround, great selection of colours, delivery guys were great! Assembled the bed quickly without fuss and gave us a demonstration of how to use it…
I wouldn’t hesitate to recommend the company, very competitive pricing too!
5 stars from us

15 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you so much for your wonderful 5-star review! We're delighted to hear that your father-in-law is happy with his new bed and mattress.

It's fantastic to know that you were pleased with our service, quick turnaround times, colour selection, and competitive pricing. We're especially pleased that our delivery team made the installation process smooth and hassle-free, and that they took the time to demonstrate how everything works.

Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing us, and we wish your father-in-law many comfortable nights ahead!

Kind regards,
Midas Beds

Rated 2 out of 5 stars

You get what you pay for

You get what you pay for. Build quality not great. Headboard is flimsy.

21 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for taking the time to leave your feedback. We're sorry to hear that you feel the headboard quality has not met your expectations.

We'd like the opportunity to look into this and help resolve the issue for you. Please contact our support team at [support@midasbeds.co.uk](mailto:support@midasbeds.co.uk) with your order details, and we'll be happy to assist you.

Thank you again for bringing this to our attention.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Everything happened as expected which…

Everything happened as expected which is wonderful for these days. Thank you all

15 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely review! We're delighted to hear that everything went smoothly and as expected. Providing a reliable and hassle-free experience is really important to us.

We truly appreciate your kind words and thank you for choosing us. We hope you enjoy your new bed!

Kind regards,
Midas Beds

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