Midas Beds Reviews 498

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 471 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the excellent quality of the products, noting their sturdiness, attractive finish, and overall solid construction. The ordering process is consistently described as easy and straightforward, with many appreciating the clear communication and regular updates on their order's progress. Delivery service is also highly praised for its speed, efficiency, and the helpfulness of the delivery personnel, who often go above and beyond by assembling beds or carrying items to the room of choice. However, some customers experienced issues with product quality, citing flimsy construction, untidy stitching, and materials that did not meet expectations, particularly regarding advertised 'reinforced' features. There were also instances of poor communication regarding delivery, missing parts, incorrect items being sent, and in a few cases, damaged products upon arrival.

What people talk about most

Product

Customers had positive experiences with product, with many expressing satisfaction with the quality and value... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and efficiency... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as sturdy, well-built,... See more

Service

People report positive experiences with service, with many praising the great service, delivery, and overall... See more

Order

Consumers find the ordering process to be positive, describing it as very easy, simple, and straightforward.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Midas beds were an excellent company to supply &install new bed base.Have slept on it with existing Simba mattress & sleep is now wonderful.The two men took away my existing divan base which I can now... See more

Company replied

Rated 5 out of 5 stars

Lovely bed and mattress my father in law was very happy, very good service from this company and a quick turnaround, great selection of colours, delivery guys were great! Assembled the bed quickly w... See more

Company replied

Rated 5 out of 5 stars

Right from when I ordered my bed , I received emails keeping me upto date with its progress. I was given a date for delivery and the opportunity to change it if need be .i was contacted by the delive... See more

Company replied

Rated 5 out of 5 stars

10/10 service. Superb quality. Fantastic pricing. Fast and perfect delivery. Will most definitely use again. Cannot fault the service from start to finish. Keep up the good work, this company is d... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

We’re a family-run business with over 30 years of experience in crafting quality beds. At Midas Beds, comfort runs in the family. With decades of expertise, we know what it takes to create the perfect night’s sleep – combining timeless craftsmanship with everyday affordability. Every bed we offer reflects our commitment to quality, durability, and care. Why Choose Midas Beds? Made in the UK Every product we make is built by hand in the UK. From sturdy frames to supportive mattresses, we take pride in delivering locally made quality you can trust. Free & Fast Delivery Free & Fast Delivery available within 3–7 working days. Additional shipping surcharges may apply based on your location. 0% Interest, Buy Now Pay Later We believe everyone deserves great sleep—without financial stress. That’s why we offer 0% interest finance and flexible Klarna payment options, including Buy Now, Pay Later. 5-Year Warranty We stand behind our craftsmanship. That’s why all Midas Beds products come with a 5-year warranty for peace of mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

498 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(498)

472 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice and comfortable bed

I bought a bed for the guest room and couldn't be happier. It looks great and feels sturdy and the mattress is much nicer than I expected! Guests have already commented on how comfortable it is.

3 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely review! We're so pleased to hear your guest room bed looks great and feels sturdy, and that the mattress has exceeded your expectations.

It's especially nice to hear that your guests are already commenting on how comfortable it is. We really appreciate your feedback and hope you continue to enjoy it for years to come. Thank you for choosing us!

Kind regrds,
Midas Beds

Rated 1 out of 5 stars

Smashed on delivery no return of emails AVOID!!…

The bed arrived during the delivery window, great I thought that’s perfect what a wonderful decision I made to trust my business to Midas beds! No!! This is where it began to fall apart the beds were assembled as per the contract having paid for this service. I went into the bedroom to see that one half my super king ottoman bed was in two pieces completely smashed! The person that delivered it said I’ve taken photos I’ll probably get the blame for this! You’ll have to email them and sort it out! So I have now sent numerous emails without response! So looks like I’ve been scammed by this company! I am incredibly disappointed as I was more than willing to discuss the issue before leaving a review but as they don’t seem to be willing to return my email here we are!

25 June 2026
Unprompted review
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Reply from Midas Beds

Thank you for taking the time to leave your feedback. We're very sorry to hear about the issue you’ve described with your super king ottoman bed, and we understand how upsetting this must be.

We want to reassure you that we do respond to all customer emails, typically within 24–48 hours, and we take every report of damage extremely seriously. We are not aware of any intention to ignore or avoid your case.

To ensure this is resolved as quickly as possible, please resend your email with your order details to support@midasbeds.co.uk if you haven’t already, and we will prioritise this for investigation and resolution with our delivery and assembly teams.

We’re sorry again for the experience you’ve had so far, and we are committed to putting this right.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Delivery excellent

Delivery excellent, quality very good for price, printed assembly instructions could be better with ottoman bed concerning gas struts orientation, online instruction is different to how bed is supplied but online is correct. Otherwise very pleased with purchase.

22 June 2026
Unprompted review
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Reply from Midas Beds

Thank you for your detailed review! We're really pleased to hear you're happy with the delivery and the quality of your ottoman bed, especially for the price.

We also appreciate your feedback regarding the assembly instructions and gas strut orientation. This is helpful, and we will pass it on to our team to review and improve, particularly to ensure consistency between printed and online guides.

We're glad to hear that despite this, you're very pleased with your purchase. Thank you for choosing us!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great product

Great product, our new bed is well made in Britain. Really approve the quality of work. Definitely will purchase products again.

8 June 2026
Unprompted review
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Reply from Midas Beds

Thank you for your lovely review! We're delighted to hear you're so pleased with your new bed and that you appreciate the quality and craftsmanship.

It means a lot to us that you'd choose to shop with us again, and we really value your support. Thank you for choosing us, and we look forward to serving you in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Brilliant firm would recommend great…

Brilliant firm would recommend great delivery and kept in contact

5 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic review! We're delighted to hear you had such a positive experience and that you were pleased with our delivery service and communication throughout.

Your recommendation means a great deal to us, and we truly appreciate your support. Thank you for choosing us, and we hope to serve you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Customer service was excellent

I had a couple of questions before placing the order and the team were friendly, quick to respond and helpful throughout.

20 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful review! We're so pleased to hear that our team was able to answer your questions and that you found them friendly, responsive, and helpful throughout the ordering process.

Providing excellent customer service is something we take great pride in, so your feedback means a lot to us. Thank you for choosing us, and we hope you enjoy your new bed!

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Great quality product but it arrived…

Great quality product but it arrived with 2 broken feet

18 June 2026
Unprompted review
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Reply from Midas Beds

Thank you for your review. We're delighted to hear that you're pleased with the quality of your bed, but we're very sorry that it arrived with two broken feet.

Please email our customer support team at support@midasbeds.co.uk with your order details, and we'll arrange to send replacement feet out to you as quickly as possible.

We apologise for the inconvenience and appreciate you bringing this to our attention. We look forward to resolving this for you promptly.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Polite and quick delivery to upstairs…

Polite and quick delivery to upstairs flat

17 June 2026
Unprompted review
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Reply from Midas Beds

Thank you for your kind review! We're delighted to hear that our delivery team was polite and provided a quick delivery to your upstairs flat.

We really appreciate your feedback and are pleased we could make the delivery process as smooth as possible. Thank you for choosing us, and we hope to serve you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Definitely recommend

We were dubious about using an online company but no need to worry. Great service, great delivery, great product, great price. Very happy and recommend

12 June 2026
Unprompted review
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Reply from Midas Beds

Thank you for your fantastic review! We're so pleased that we were able to put your mind at ease and provide you with a great experience from start to finish.

It's wonderful to hear that you were happy with our service, delivery, product, and pricing. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback.

Thank you for choosing us, and we hope to serve you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Was a bit unsure because I had not…

Was a bit unsure because I had not heard of the before but I took the chance. The super king base is excellent quality, arrived on time and was easy to assemble too.

14 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for taking the chance on us and for sharing your experience! We're delighted to hear that you're so pleased with the quality of your super king base, and that it arrived on time and was easy to assemble.

We really appreciate your trust in choosing us, and your feedback means a great deal. We hope you enjoy your new bed, and we look forward to serving you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

great communication

great communication, updates on delivery and very pleasant and helpful delivery men

20 June 2026
Unprompted review
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Reply from Midas Beds

Thank you for your lovely review! We're so pleased to hear you were happy with our communication and delivery updates, and that our delivery team made such a positive impression with their helpful and friendly service.

We really appreciate your feedback and your support. We hope to serve you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great experience and lovely bed.

Great experience and lovely bed.

19 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your kind review! We're delighted to hear you had a great experience and that you're pleased with your new bed.

We really appreciate your support and hope you enjoy your bed for many years to come. We look forward to serving you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent product and afterservice…

Very easy website very simple ordering process, excellent value for money and great quality product.

11 June 2026
Unprompted review
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Reply from Midas Beds

Thank you for your wonderful review! We're so pleased to hear that you found our website easy to use and the ordering process simple. It's great to know you feel our products offer excellent value for money and that you're happy with the quality.

We really appreciate your feedback and thank you for choosing us. We hope to serve you again in the future!

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Good products and prices

Good products and prices, delivered by helpful and efficient people.
Only problem was that two single beds were ordered to replace one double.
Having had the double removed, the first delivery included one single only.
No information regarding the second bed was forthcoming, although email requesting information was answered promptly promising answers, a week passed before my second email elicited answer that bed would be with carrier that week.
Carrier then delivered within two days.
Excellent products but communication poor.

21 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for taking the time to share your feedback. We're delighted to hear that you were pleased with the quality of our products and found our delivery team helpful and efficient.

We sincerely apologise for the confusion and delay with the delivery of your second bed, as well as the lack of proactive communication during the process. We understand how frustrating this must have been, especially after your original bed had already been removed.

Your comments have been shared with our team as we work to improve our communication and keep customers better informed when unexpected delays occur. We're pleased that the second bed was delivered shortly afterwards and that you're happy with the products overall.

Thank you again for your patience and for bringing this to our attention.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Bed great - assembly instructions could be better!

Bed great but assembly instructions could be improved; didn't mention you have to have the mattress on an ottoman bed when fitting the pistons otherwise you can't push the bed down. Google told me this! Midas have said they will look at this. Delivery van broke down so bed not delivered between 6 & 9pm as agreed. Delivered at 11pm - no tracking details provided & didn't get a call until 9:30pm to say delivery would be delayed. The delivery guys were lovely & poor things had to drive all the way back to Birmingham from Penrith! Bet they were pleased I didn't pay for the bed to be put together! I love the bed & will be ordering another one.

6 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for taking the time to leave such detailed feedback. We're delighted to hear that you love your new bed and that you'll be ordering another one from us.

We also really appreciate your comments about the assembly instructions. Your feedback is invaluable, and as discussed, we'll be reviewing the instructions to make the piston fitting process clearer for future customers.

We're very sorry again for the delayed delivery. Unfortunately, the unexpected van breakdown caused significant disruption, but we appreciate your patience and understanding. We're pleased to hear our delivery team looked after you despite the late arrival, and we'll be sure to pass your kind words on to them.

Thank you once again for your recommendation and constructive feedback. We look forward to helping you with your next order.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Sprung divan base

Midas beds were an excellent company to supply &install new bed base.Have slept on it with existing Simba mattress & sleep is now wonderful.The two men took away my existing divan base which I can now see how rotten it had become.As an elderly person decisions are very difficult to make,but hopefully will get my next bed from Midas beds.I recommend them fully.

17 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you so much for your kind review and recommendation. We're delighted to hear that your new bed base has improved your sleep and that it works so well with your existing Simba mattress. It's wonderful to know that our delivery and installation team were able to remove your old divan base and make the whole process as easy as possible. We truly appreciate your trust in Midas Beds, and we look forward to helping you again whenever you're ready for your next bed. Wishing you many more restful nights!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great bed with fantastic storage

Great bed with fantastic storage! Delivery guys were polite and friendly and very helpful.

17 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful review! We're delighted to hear that you're so pleased with your new bed and its storage. It's also great to know that our delivery team made such a positive impression with their friendly and helpful service. We really appreciate your feedback and hope you enjoy your bed for many years to come.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

poor communication but job done

Order arrived on time on communication wasn't the best, I would use the company again

16 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback. We understand your concerns, especially given the urgency of the order for your father's move into assisted living.

Having checked your order, it is currently with our delivery partner, who will be in touch shortly to arrange a delivery date. We would also like to point out that we are currently only on the 5th working day since your order was placed, which is still within our stated delivery timeframe of 3–7 working days.

We apologise if the order updates have not been as clear as they could be and appreciate your patience. We hope your delivery will be arranged very soon and that everything goes smoothly for your father’s move.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Delivered exactly on time. And the assembly was super easy for one person.

Service, delivery and quality

15 June 2026
Unprompted review
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Reply from Midas Beds

Thank you, BAK, for your wonderful review!

We're delighted to hear that your bed was delivered exactly on time and that the assembly process was quick and straightforward. It's great to know that you were happy with the service, delivery, and quality of your purchase.

We truly appreciate your feedback and thank you for choosing us. We hope you enjoy your new bed for many years to come!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

10/10 service

10/10 service. Superb quality. Fantastic pricing. Fast and perfect delivery.
Will most definitely use again.
Cannot fault the service from start to finish. Keep up the good work, this company is doing it right!

22 June 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you so much for your amazing review!

We're thrilled to hear that you were happy with every aspect of your experience, from the quality and pricing to the delivery and overall service. Receiving feedback like this means a great deal to our team, as we work hard to provide the best possible experience for our customers.

We're especially grateful for your kind words and recommendation. Knowing that you would choose us again is the highest compliment we could receive.

Thank you for your support, and we look forward to serving you again in the future!

Kind regards,
Midas Beds

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