MicroFix Reviews 

Reliable service. The customer service is always helpful and nice. Had my MacBook keyboard replaced in 1 week.
What can you ask more?

Fast and good quality service!

The service was quick and reliable however the representative was unable to confirm my email address to respond even after requesting to check the same a couple times. Inadvertently the email concerning the pick up was never sent to the correct email and therefore I was never made aware that my device was ready for pick up until I called them up.

Please pay more attention and let the customer confirm if the details are correct or not.

I needed a replacement battery for my IP6s what great service all fixed in under 20 minutes also has a new screen protector put on no worries min fuss and total cost was $40.00 (I supplied the battery) If I had known there cost would not have bothered buying one myself highly recomend this company

Authorized apple service provider. I had Issue with MacBook Pro laptop. Unaware it has warrant. The agent lookup the serial no and told me it still has warrant and took the laptop. Got it repaired for free under warranty and no charges for appointment. If warrant expires then charges apply. Was under the impression I have to pay huge bucks since apple components are costly.

The professionally and service was excellent. On time, well managed, only little problem, difficult to park the car close to the location.

The service overall is great. I changed the battery in my son's iPhone SE, the process was fast and the battery is now working as expected.
The client service is above average, the office is clean, neat, and made with the latest anti-corona measures.

That is the second time I take my Mac to these guys and the have been amazing - fast, communicative and really helpful.

My previous experiences with Apple Support (December 2019) at the Apple Store were not as pleasant as these ones.

Well done Microfix team!

Gave my Macbook Pro 13inch for keyboard repair under warranty. Got it back 1 week later. Due to Covid there were very few customers and I was served promptly. Staff was very friendly and helpful.

I had a lot of stress about receiving a working laptop for my first year at university. I am thankful that Microfix was able to hear my problem, address it, and solve it. My laptop now works as it should.

Good and fast service, but quite on the expensive side.
Got an Apple device repaired, they are certified by Apple and the quality of the job is good, but the price is even more expensive than Apple, which doesn't make any sense.

Not an apple worthy experience

I had a very unpleasant experience with rude employees and a product that didn't get fixed.
I came in with my Macbook and the man behind the desk was super rude and not really explaining the procedure to me. During the reparation I couldn't get the update-link to work so had to call myself to hear if it was done.
4 days later ( a quite quick fix - I will give them that) I picked up my Mac again - only to find out that the problem is still there and now more stuff is wrong. I am still waiting to take my Mac in for the second repair, as I really don't want to have the experience agin. I'm gonna try a different location and see if the customer service is better there.

Perfect service. Thanks a lot

Really glad you could fix my screen through Apple replacement program. Still experiencing keyboard issues even though you could not find it.

I had a wasteful experience with these guys. They charge an additional inspection fee that the Apple Store does not charge and they do not do a proper pre-diagnosis or prognosis of how much a repair might cost. The fee gives them a financial incentive to tell and ask you as little as possible beforehand, while you have no choice but to accept it or leave. The diagnosis itself is also just as minimal as in the Apple Store, they add little to no value or care that an unofficial repairshop might give you.

In my case I had a Macbook Pro 2017 that did not turn on. It had light non-conductive fluid damage that was in the case for quite a while and did not cause issues. These guys just opened the backplate, looked at the fluid detection pad, and then called it a day, stating the entire logic board had to be replaced for 750€ or incur 60€ inspection fee. While that might eventually be the only action that is possible, I learned absolutely nothing from the inspection that could not have been told beforehand. I ended up rejecting the repair, because of the 750€ price would not have guaranteed that tomorrow the speakers would still work, or something else.

1. If you can wait to get an appointment at the Apple Store definitely do that, at least you will not incur the inspection fee.
2. If you suspect warrantee or consumerrights will not cover your repair anyway, consider going to an unofficial repairshop. It requires a bit of care handling a device like this, but it is not rocket science.
3. Consider buying a new device if you suspect a logic board failure and your device is getting aged anyway. You might be better off putting the 60 euros into that.