Michael Jones & Company - Ferring Reviews 28

TrustScore 4.5 out of 5

4.7

86 Ferring Street, BN12 5JP Ferring, England, GB


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Rated 5 out of 5 stars

The team in Ferring are excellent communicators and made moving a good experience keeping me updated, returning phone calls and giving me moral support when things seemed to be at a standstill, can’t... See more

Company replied

Rated 5 out of 5 stars

Highly professional throughout but also super personable and genuinely lovely people. Emma was wonderful and I honestly dont think we would have got there without her diplomacy and tenacity. We really... See more

Company replied

Rated 5 out of 5 stars

Fantastic company to sell and buy through made the whole experience smooth, easy, enjoyable kept us informed every step of the way. Nothing was too much trouble. Felt like a valued customer, special... See more

Company replied

Rated 5 out of 5 stars

The most enormous thank you to Emma, Angela and Roger who have all been involved in supporting my elderly aunt in selling her flat this year. Their patience, kindness and thoughtfulness in how they ha... See more

Company replied


Company details

  1. Real Estate Agents
  2. Real Estate Rental Agency

About Michael Jones & Company - Ferring

Written by the company



Although we are probably best known for selling houses, we are also specialist agents with dedicated teams in residential lettings, commercial sales and lettings, land and new homes.

Michael Jones started in Worthing on 13th May 1991. Three decades on, and we remain a local, friendly high-street business and one of the largest independent estate agents in the South East – proudly serving tens of thousands of customers across West Sussex and into Hove.

Contact info

  • 86 Ferring Street, BN12 5JP, Ferring, England, United Kingdom

  • 01903 502121

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
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1-star

Replied to 70% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Were just helpful and did a good job

Were just helpful and did a good job . Cannot ask for more

17 February 2026
Unprompted review
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Reply from Michael Jones & Company - Ferring

Thank you for sharing your positive experience with us. We are glad to hear that our team was helpful and delivered a good job.

Rated 5 out of 5 stars

Great service

The team at Michael Jones Ferring were helpful and supportive throughout the process of selling our Dad's bungalow, including good communication and empty-property checks which helped enormously.

12 January 2026
Unprompted review
Michael Jones & Company - Ferring logo

Reply from Michael Jones & Company - Ferring

We're happy to hear that you had a great experience with our team! Thank you for your positive feedback and taking the time to write this review and look forward to assisting you again in the future.

Rated 5 out of 5 stars

The team in Ferring are excellent…

The team in Ferring are excellent communicators and made moving a good experience keeping me updated, returning phone calls and giving me moral support when things seemed to be at a standstill, can’t praise them enough. The flowers when we picked up the keys was a lovely touch, thank you.

12 December 2025
Unprompted review
Michael Jones & Company - Ferring logo

Reply from Michael Jones & Company - Ferring

We're happy to hear that you had a great experience with our team! Thank you for your positive feedback and taking the time to write this review and look forward to assisting you again in the future.

Rated 5 out of 5 stars

I was kept informed through the whole…

I was kept informed through the whole process of buying my new home, Angela and all the team were professional and polite, I would highly recommend their services if you are looking to move or sell.

10 December 2025
Unprompted review
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Reply from Michael Jones & Company - Ferring

We're happy to hear that you had a great experience with our team! Thank you for your positive feedback and taking the time to write this review and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Real people

The people I dealt with were very understanding and supportive. Both on the sales and lettings side, which is imperative for an organisation that has become very corporate and technical.

12 December 2025
Unprompted review
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Reply from Michael Jones & Company - Ferring

Thank you for your positive feedback and taking the time to write this review and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Angela and her team were fantastic…

Angela and her team were fantastic right from the start, communication was spot on.
Would definitely recommend them.

18 November 2025
Unprompted review
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Reply from Michael Jones & Company - Ferring

Thank you so much for your lovely feedback. We’re delighted to hear that Angela and her team provided great support from start to finish, and that communication was consistently spot on.
We really appreciate your recommendation — thank you for choosing us!

Rated 5 out of 5 stars

Selling Mum’s bungalow

We dealt with Roger, Emma and Lisa on the sale of Mum’s bungalow. The whole team from start to finish had very good communication. We were kept up to date regularly and when things needed chasing they were quick to do so.

14 November 2025
Unprompted review
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Reply from Michael Jones & Company - Ferring

Thank you for taking the time to leave your feedback. We’re so pleased to hear that Roger, Emma, and Lisa were able to support you with the sale of your mum’s bungalow. The whole team is committed to making the process as smooth and stress-free as possible, and it’s lovely to know their efforts made a positive difference.
Thank you again for choosing us — we truly appreciate it.

Rated 5 out of 5 stars

This was my first time of contacting…

This was my first time of contacting Michael Jones. I spoke to Evie Burton. Great first impression. She was so friendly and helpful. Took her time to check my requirements. Not rushed. Thank you Evie.

31 October 2025
Unprompted review
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Reply from Michael Jones & Company - Ferring

Thank you for your kind words! We’re so pleased to hear that Evie made such a great first impression and took the time to help. We’ll be sure to pass on your feedback to her.

Rated 5 out of 5 stars

Outstanding Work

It has been a pleasure to work with the Michael Jones team in Ferring. Lots of viewings, regular updates and a fantastic team offering a seamless service. Their recommended solicitor was also excellent and the transaction couldn’t have been easier. A massive thank you to Emma, Lucy and Lisa who were all outstanding.

22 October 2025
Unprompted review
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Reply from Michael Jones & Company - Ferring

We're happy to hear that the experience was easy and friendly. Thank you for sharing your positive feedback with us!

Rated 5 out of 5 stars

Professional Top Class Service

We were always confident of how hard you were working for us in such a caring way, ensuring our sale progressed as smoothly as possible, offering any extra advice, support and recommendations as appropriate. A big thank you to everyone in the Ferring office especially.
Sincerely,
Roger and Alison
(3rd time customers!)

21 August 2025
Unprompted review
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Reply from Michael Jones & Company - Ferring

Thank you so much Roger and Alison for your lovely review! We are so pleased to hear the Ferring office were able to provide you with the best service possible for the third time! Thank you for your returning custom and we wish you the best of luck in your new home!

Rated 5 out of 5 stars

An absolute pleasure

Highly professional throughout but also super personable and genuinely lovely people. Emma was wonderful and I honestly dont think we would have got there without her diplomacy and tenacity. We really enjoyed our chats and getting to know her through the process. Emma is a star and an absolute asset to the business! And Angela was always fully briefed and up to speed when Emma was off so it was seamless. And we are now the (very) proud new owners of our dream home!

15 August 2025
Unprompted review
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Reply from Michael Jones & Company - Ferring

What a lovely review! We are so pleased the hear the staff at our Ferring office were able to help you with your purchase! We have passed your kind comments on to Angela and Emma! We wish you the best of luck in your new home!

Rated 5 out of 5 stars

Beach Hut purchase…

Very straightforward purchase of our Beach Hut thank you. Staff were very accommodating re viewing and re-visiting. Happy with communications and formalities.

31 July 2025
Unprompted review
Michael Jones & Company - Ferring logo

Reply from Michael Jones & Company - Ferring

Thank you for your lovely review, Alison! We are so pleased to hear you were happy with the service provided!

Rated 5 out of 5 stars

Michael Jones Estate Agents

I chose Michael Jones because the business has a good reputation in the area.
All the team were professional, friendly and helpful. They kept me regularly updated, and so the process was positive.

15 October 2024
Unprompted review
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Reply from Michael Jones & Company - Ferring

Thank you for your lovely feedback! We're thrilled to hear that our team provided you with a positive experience.

Rated 5 out of 5 stars

10/10 Experience for the sale of my home

My flat in Goring is now sold and completed, this company has been amazing, Angela and Emma from the Ferring branch have helped me through the entire process. I moved to Wales while the property was in their hands and everything was completed remotely, they arranged everything that was needed such as cleaners, electrical reports etc. They knew all the best trades in the area that sorted out the works and for great prices. Emma always kept in contact letting me know what's going on and is very friendly and helpful, which made it a very stress free experience.
I highly recommend Ferring Branch, you will not regret choosing this company to market and sell your home!

1 March 2025
Unprompted review
Michael Jones & Company - Ferring logo

Reply from Michael Jones & Company - Ferring

Thank you so much for your amazing review! We're thrilled to hear that Angela, Emma, and the team made your experience smooth and stress-free, even from afar. It's great to know that we could help with every detail along the way. We truly appreciate your recommendation and wish you all the best in your new chapter in Wales!

Rated 5 out of 5 stars

We instructed Michael Jones and Company…

We instructed Michael Jones and Company to assist us with selling our property. They were excellent from the beginning of the sale to the completion of the sale. I would highly recommend them. They knew exactly what they were doing and guided us throughout the whole process. 10 / 10

14 February 2025
Unprompted review
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Reply from Michael Jones & Company - Ferring

Thank you so much for your wonderful feedback! We're thrilled to hear that Michael Jones and Company provided such excellent service from start to finish. Your recommendation means a lot to us, and we’re so happy we could guide you through the entire process!

Rated 5 out of 5 stars

Good communication and the agents who…

Good communication and the agents who carried out the viewings with us were helpful, friendly and made us feel at ease not appearing to rush us.

24 January 2025
Unprompted review
Michael Jones & Company - Ferring logo

Reply from Michael Jones & Company - Ferring

Thank you for your feedback! We're thrilled to hear that our team made you feel at ease and provided helpful, friendly service. We truly appreciate your kind words!

Rated 5 out of 5 stars

Good agents

Always kept us up to date with the progress of the sale. Provided helpful feed back and arranged viewing with buyers in a position to proceed.

24 January 2025
Michael Jones & Company - Ferring logo

Reply from Michael Jones & Company - Ferring

Thank you for your feedback! We're glad we could keep you informed and help find serious buyers. Wishing you all the best with your sale!

Rated 5 out of 5 stars

Excellent service on property purchase

Knowledgeable, attentive and efficient. Special mention to the team at the Ferring office who have years of experience, excellent networks and a deep knowledge and understanding of the Ferring market. Lisa Holden (Sales Progressor) was brilliant, focused and relentless in moving forward the conveyance. I will be using Michael Jones for future business. Cannot recommend enough, fantastic.

15 January 2025
Unprompted review
Michael Jones & Company - Ferring logo

Reply from Michael Jones & Company - Ferring

Thank you for your glowing review! We’re thrilled to hear that the team at the Ferring office provided such excellent service during your property purchase. Their deep knowledge of the Ferring market and strong networks are invaluable, and it’s fantastic to know they made such a positive impact.

Rated 5 out of 5 stars

Fantastic company to sell and buy…

Fantastic company to sell and buy through made the whole experience smooth, easy, enjoyable kept us informed every step of the way. Nothing was too much trouble. Felt like a valued customer, special thanks to Peter at Findon and Angela and Emma at Ferring offices.

9 January 2025
Michael Jones & Company - Ferring logo

Reply from Michael Jones & Company - Ferring

Thank you for your wonderful review! We’re delighted to hear that your experience selling and buying with us was smooth, easy, and enjoyable.

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