I've purchased several bags from Mia TUI and I've never been disappointed yet. Great quality, hard wearing and beautiful colours, I often get asked where I got my bag and I encourage people to see for... See more
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About Mia Tui Ltd
Written by the company

Charlotte x
Emma S - Office Manager

Emma G - Operational Manager

Chelsea - Customer Service Executive

Chelsea's knowledge and attention to detail make her an invaluable member of our team, and we're lucky to have her.
Kirsty - Customer Service Executive

Meet Kirsty, one of our amazing Customer Service Executives who's in charge of managing the Mia Tui Wardrobe collection on our website. She's also responsible for putting any bags that didn't quite make the grade on our factory 2nds page.
Kirsty's top pick from our collection is The Maya backpack, which is just the right size for a day out.
Here's something that may surprise you - Kirsty's actual first name is Julia, which is her middle name.
Outside of work, Kirsty enjoys ballroom dancing, volunteers as a Beaver leader in The Scouts, and gives her time to the YMCA. She's also a big fan of musicals and loves spending time with her family.
If Kirsty could have one superpower, she would choose the power of super-speed, so she could always be on-time.
Her passion for helping customers make her an invaluable part of our team, and we're grateful to have her with us.
Charlotte - Founder & Owner

Allow me to introduce myself - Charlotte, the founder and owner of Mia Tui. I'm thrilled that you've found your way to my company and hope that you love your Mia Tui as much as I do.
My personal favourite bag is The Jennie Travel Bag - it truly makes traveling a breeze.
Here's something you may not know about me - when I lived in Hong Kong, my daughter Amelie and I were in a Jackie Chan movie. Keep your eyes peeled, though - you might miss me if you blink!
In my rare spare time, I enjoy spending time with my family and cooking up a storm in the kitchen.
I'm so grateful to have you as part of the Mia Tui family and to have made my dream a reality.
Meet Van & The Mia Tui Team in Vietnam

Let me introduce you to Van, my Vietnamese partner and friend. We met when I was searching for a factory to produce my prototype travel bag. I visited her brother's factory, but he dismissed me as I was too small. However, Van, who speaks perfect English, believed in me and my idea, and she offered to help bring Mia Tui to life.
Van started by renting a small factory, but her dedication and hard work have now led her to owning her own factory with over 60 employees. Even though we may be thousands of miles apart, we speak every day and share the same vision and passion for Mia Tui.
Van's commitment and support have been invaluable to the growth and success of Mia Tui. I'm so grateful to have her as a partner and friend, and I'm excited to continue our journey together.
Mia Tui a Family Business
Written by the company

- Where Customers Come First ❤️
- At Mia Tui, our customers mean everything to us! We are a family-run UK business and always put our customers first. Our core values are exceptional customer service, amazing products and great value for your money.
Our Promise To You
60 Day Money Back Guarantee

Return within 60 days of receiving your purchase, to be eligible for a refund.
Contact info
Unit 14 Plover Close, MK16 9PS, Newport Pagnell, United Kingdom
- 01908 714562
- hello@miatui.com
- miatui.com
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Great quality bags
Great quality bags. Recently purchased Expander Lite Deluxe in Dutch Blue which is a great colour. Good storage and ideal to fit Ryanair underseat dimensions. Always quick delivery and quality products from Mia Tui.
Good quality
Ghave bought things from this company before, always,quick delivery and always good quality items
Bags always of excellent quality
Bags always of excellent quality. I have a bag for work, a bag for travel and going out bags. Always look good and perfect for my needs.
Speedy delivery
Speedy delivery. Didn't have to wait long for my delivery. Pleased with all the bags i have from Mia Tui. There is so much space to put my things so i never loose anything love the colour inside. Get up to date emails about my delivery.
They go above and beyond Customer…
They go above and beyond Customer service is always 5*
Very helpful and knowledgeable lovely company to deal with
Fair pricing
Fair pricing, well manufactured and high quality PU material, being vegan this means everything. Lots of colours and styles too, with an excellent delivery service.
Staff are very helpful
I placed an advance order for a bag
I placed an advance order for a bag. The order was delayed due to shipping issues but I was kept fully informed about this which was great customer service.
When my bag arrived it was all I expected, and more. I got a matching tassel and a purse which was lovely. Beautiful packaging as well.
Fabulous Team and products
Easy to navigate website, fabulous products and amazing customer service. The team are so friendly and helpful it is a total pleasure buying from them. I also love the speed of delivery and the quality of their bags in particular. Nothing is too much trouble.
Great dog bag
Great dog bag. Comfortable to wear and being enough for everything I need.
Can’t go away without packing cases!
I’m a bit of a neat freak and have used packing cases for travelling for many years. I’ve recently upgraded to Mia Tui’s pretty and quality cases and am looking forward to using them. The matching laundry bag is very useful too.
I’m also sad to know that you’re discontinuing the Jennie bag, which I bought before my recent trip to Africa and really love. It’s plenty big enough for an overnight stay with change of outfit, and worked really well as my carry on bag on a long trip.
Great bags & Excellent Customer Service
My parcels were dispatched super quick, within 1 working day. Excellent customer service.
Fabulous colour in the new products
Fabulous colour in the new products, grouped by colour which made selection and ordering very easy. Prompt dispatch and kept informed every step of the way .
My favourite brand for bags…
Mia Tui is my favourite brand for bags of all types. I love the colourful interior which makes it easy to see everything inside. All bags have multiple pockets and I love the insulated bottle holder. I also like the secure pocket on the back of the backpacks. People often comment on my bags when I am out and about. The customer service team are really helpful and delivery is very fast. A really good company to shop with.
Always helpful with problems
Always helpful with problems. I recently had a problem with my phone, which resulted in my mistakenly ordering 3 of the same item. I emailed and explained and the problem was immediately solved and refund made.
Perfect size and shape for travelling
The Maya backpack is the perfect size and shape for use while travelling. I saw that a friend had one on a previous holiday and particularly liked the pocket for keeping a drinks bottle upright. It looks great and also seems robust.
Excellent Customer Service
Great communication, speedy delivery and the bags are of excellent quality.
My 7th purchase from Mia Tui
My 7th purchase from Mia Tui.
Fabulous bags for any occasion. Well made, durable fabric, the colour of the inside of the bag enables you to find what you’re looking for instantly.
Would highly recommended.
Great service and excellent quality and…
Great service and excellent quality and design
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