I've purchased several bags from Mia TUI and I've never been disappointed yet. Great quality, hard wearing and beautiful colours, I often get asked where I got my bag and I encourage people to see for... See more
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About Mia Tui Ltd
Written by the company

Charlotte x
Emma S - Office Manager

Emma G - Operational Manager

Chelsea - Customer Service Executive

Chelsea's knowledge and attention to detail make her an invaluable member of our team, and we're lucky to have her.
Kirsty - Customer Service Executive

Meet Kirsty, one of our amazing Customer Service Executives who's in charge of managing the Mia Tui Wardrobe collection on our website. She's also responsible for putting any bags that didn't quite make the grade on our factory 2nds page.
Kirsty's top pick from our collection is The Maya backpack, which is just the right size for a day out.
Here's something that may surprise you - Kirsty's actual first name is Julia, which is her middle name.
Outside of work, Kirsty enjoys ballroom dancing, volunteers as a Beaver leader in The Scouts, and gives her time to the YMCA. She's also a big fan of musicals and loves spending time with her family.
If Kirsty could have one superpower, she would choose the power of super-speed, so she could always be on-time.
Her passion for helping customers make her an invaluable part of our team, and we're grateful to have her with us.
Charlotte - Founder & Owner

Allow me to introduce myself - Charlotte, the founder and owner of Mia Tui. I'm thrilled that you've found your way to my company and hope that you love your Mia Tui as much as I do.
My personal favourite bag is The Jennie Travel Bag - it truly makes traveling a breeze.
Here's something you may not know about me - when I lived in Hong Kong, my daughter Amelie and I were in a Jackie Chan movie. Keep your eyes peeled, though - you might miss me if you blink!
In my rare spare time, I enjoy spending time with my family and cooking up a storm in the kitchen.
I'm so grateful to have you as part of the Mia Tui family and to have made my dream a reality.
Meet Van & The Mia Tui Team in Vietnam

Let me introduce you to Van, my Vietnamese partner and friend. We met when I was searching for a factory to produce my prototype travel bag. I visited her brother's factory, but he dismissed me as I was too small. However, Van, who speaks perfect English, believed in me and my idea, and she offered to help bring Mia Tui to life.
Van started by renting a small factory, but her dedication and hard work have now led her to owning her own factory with over 60 employees. Even though we may be thousands of miles apart, we speak every day and share the same vision and passion for Mia Tui.
Van's commitment and support have been invaluable to the growth and success of Mia Tui. I'm so grateful to have her as a partner and friend, and I'm excited to continue our journey together.
Mia Tui a Family Business
Written by the company

- Where Customers Come First ❤️
- At Mia Tui, our customers mean everything to us! We are a family-run UK business and always put our customers first. Our core values are exceptional customer service, amazing products and great value for your money.
Our Promise To You
60 Day Money Back Guarantee

Return within 60 days of receiving your purchase, to be eligible for a refund.
Contact info
Unit 14 Plover Close, MK16 9PS, Newport Pagnell, United Kingdom
- 01908 714562
- hello@miatui.com
- miatui.com
Replied to 71% of negative reviews
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Excellent Experience
I have ordered several bags from Mia Tui. Bags are fantadtic quality & always arrive very quickly. The customer service is excellent. I would highly recommend Mia Tui.
Lovely bags and great quality
Lovely bags, brilliant quality, great communication. Such a varied collection to choose from and some really useful products. I especially love the fold up bags and the travel bags.
Absolutely fantastic handbags
Absolutely fantastic handbags
I bought the Jennie bag & it’s amazing so much so my daughter bought one too 😊
I travel a lot to Rwanda....
I travel a lot to Rwanda as our daughter lives there, and I was searching for a travel bag for some time until I came across Mia Tui. I was amazed by the choice; the designs are great, and the sizes are fantastic. I ordered a travel package with a travel wallet and a cross body/clutch. It is all beautiful and I love using it. There was a small problem in that when I took out the clutch bag a few days before travelling, there was a cross body strap, but I had been sent a bag without attachments so it was just a clutch. I phoned and got Charlotte on the other end. She was fantastic! She upgraded it to a better version and sent it out 1st class post, special delivery! Wonderful customer service! I highly highly recommend!
I am bc a repeat customer
I am bc a repeat customer, which tells you I like their products. Well made, high quality.
Absolutely beautiful bag
Absolutely beautiful bag, such useful organisation and the PU is super soft. I am not someone who generally is interested in handbags, but these are so useful and in such a range of colours and patterns that I now have quite a few different ones - and I use them all!
Great!
Great!! I ordered a small bag and the purse came with it. The purse was the perfect size and my key fits and cards beautifully. The purse protects my car key too with the rfid lining.
The bag is cute and small, but fits EVERYTHING. Mary poppins would love it!
Another great bag, thanks Mia Tui, you never disappoint.
I've purchased several bags from Mia TUI and I've never been disappointed yet. Great quality, hard wearing and beautiful colours, I often get asked where I got my bag and I encourage people to see for themselves. Quick delivery, beautifully packaged and bonus dust cover which I use for all my purchases.
Delighted with my Jennie travel bag
Delighted with my Jen travel bag. I'd admired it for a while before biting the bullet and ordering one. It arrived quickly, beautifully packed and in a protective bag for storage when not in use. Already tried it out on a flight to Tiree where it was perfect - compact, held all my paper work for the day and was ideal for the small Island hopping plane. Fantastic product, excellent quality and brilliant service!
Great travel bag ( mini Jen) at a great…
Great travel bag ( mini Jen) at a great price, cute protective cover and quick delivery. Really pleased
Super Taylor bag,delivered in super…
Super Taylor bag,delivered in super fast time. Thank you.
Best Bags Ever 😁
Fabulous selection of bags for every occasion, stunning colours and you get speedy delivery.
The bags' are beautifully designed and have plenty of pockets to keep you organised, the interior fabric is a light colour as well, not the usual dark material. Plus the famous clip for your keys, so no more searching.
Great bag
As always beautiful quality bag haven’t used it yet but look forward to taking it with me to Italy in the summer
Bracelet
The product was of good quality. Fast delivery service. I luv what they sell good value for money. Thank you
Amazing…
I've been ordering from Mia Tui for a couple of years now. Their products are extremely good quality, lots of different styles and a good range of colours with new releases throughout the year. Their website is easy to use, dispatch is very prompt and their customer service is amazing. Would highly recommend.
This was replacement for my Rebecca bag
This was replacement for my Rebecca bag. Its a similar style.I received the bag on time and had no issues.
Exceptional customer service
Really quick despatch
Really quick despatch. Loved this shoulder bag was great on holiday Ideal for walking about fit ,phone purse and sun lotion in
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