miamisample.com Reviews 49

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

My experience has been great working with Morgan as a VIP member. I had troubleshooting issues and she responded quickly to troubleshoot the issue and help with a refund from a prior order that was n... See more

Rated 4 out of 5 stars

I can’t speak for other customers, however I did receive my order in full from Miami Sample in perfect condition, so to me, this is a legit storefront. They do make it known that orders take quite... See more

Rated 5 out of 5 stars

Miami Sample is LEGIT and their customer service team is wonderful. My order took a little over a month to receive, but I got ELEVEN Monday Swimwear pieces for only $240 with taxes and shipping!

Rated 3 out of 5 stars

Ordered twice from the same brand sample sale and my first order was okay, it was a swimsuit and the hygiene sticker left the stickiness on the swimsuit which was a pain to get out. My second order wa... See more

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3.9

Great

TrustScore 4 out of 5

49 reviews

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Rated 5 out of 5 stars

My experience has been great working…

My experience has been great working with Morgan as a VIP member. I had troubleshooting issues and she responded quickly to troubleshoot the issue and help with a refund from a prior order that was not properly processed. People like Morgan make me have faith in the company and continue my business.
-Tawny Davis.

4 February 2026
Unprompted review
Rated 3 out of 5 stars

Products may be defected but there is no disclaimer about that.

Ordered twice from the same brand sample sale and my first order was okay, it was a swimsuit and the hygiene sticker left the stickiness on the swimsuit which was a pain to get out. My second order was also a swimsuit which had crochet on it and the crochet piece had a slight defect that made for an awkward wear. Could be an easy fix for someone who knows how to crochet but I do not. I reached out to customer service about this and they said their sample sale products may include defected products that were not deemed fit for sale. This isn’t said anywhere on the site. I just wish they were more transparent about this.

30 November 2025
Unprompted review
miamisample.com logo

Reply from miamisample.com

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.

For clarity, our Return and Exchange Policy, including information about sample sale items and the possibility of minor imperfections, is outlined in our FAQs. Since these sales include overstock, discontinued pieces, and samples, some items may have small flaws, which is also why they are offered at a significant discount.

We did offer an additional 10% discount to help make up for the issue, and we’re always happy to assist customers within the guidelines of our policy. We understand how this situation may have been disappointing, and we genuinely appreciate your feedback as it helps us improve the shopping experience.

If you need anything else, please feel free to reach out to us directly.

Rated 3 out of 5 stars

Mixed feelings

I ordered an item from a smaller label in August. In September, after Miami Sample's 4 week shipping window had passed without any communication, I reached out to their customer service team to inquire about the status. They responded quickly, and let me know that the items had not yet arrived at their warehouse. When I still hadn't received my items in November, I reached out again, to which they responded that the brand had overpromised on some items, leading them to oversell the top I ordered. I appreciated the prompt replies and refund, but if I hadn't reached out I suspect that the issue would have gone unresolved. I recommend sticking to ordering only from larger/more established brands, and I probably won't order from them again after this experience.

13 November 2025
Unprompted review
miamisample.com logo

Reply from miamisample.com

Thank you for sharing your experience, and we truly appreciate the opportunity to respond. We’re very sorry for the inconvenience you encountered with your order.

In this case, the delay was caused by the brand not delivering the promised inventory to our warehouse, which unfortunately resulted in an oversell of a few items, including the one you purchased. We understand how frustrating this can be, and we’re glad we were able to reply promptly, keep you updated once the issue was identified, and issue your refund right away.

While situations like this are rare, we are actively working with all partnered brands, large and small, to strengthen inventory accuracy and prevent these issues moving forward. We value every customer’s experience, and your feedback helps us continue improving our process.

If you ever decide to shop with us again, we’ll do our best to provide a smoother experience. Thank you again for taking the time to leave your review.

Rated 5 out of 5 stars

Miami Sample is LEGIT and their…

Miami Sample is LEGIT and their customer service team is wonderful. My order took a little over a month to receive, but I got ELEVEN Monday Swimwear pieces for only $240 with taxes and shipping!

2 March 2025
Unprompted review
Rated 5 out of 5 stars

Have loved everything I’ve purchased…

Have loved everything I’ve purchased from Miami Sample — they are real, transparent, and I’ve been a Stan from the start. 99% of my best looks are thanks to Miami Sample purchases — cannot get enough!

1 June 2025
Unprompted review
miamisample.com logo

Reply from miamisample.com

Thank you so much for the kind words! We're really glad to hear that you’ve enjoyed your purchases and have been with us from the start. We truly appreciate your support and are excited to keep bringing you more amazing finds. Thanks for being part of the Miami Sample family!

Rated 1 out of 5 stars

Sent the wrong dress

I placed an order for a dress but was sent a completely different dress. I contacted Miami Sample, and they said they would look into it, but I’ve heard nothing back from them after several days. It was an expensive dress, and now I’m out hundreds of dollars and no one is communicating with me.

23 June 2025
Unprompted review
miamisample.com logo

Reply from miamisample.com

We're sorry for the delayed update, as we’ve been waiting on the brand’s confirmation regarding the resolution for your order. We’ve sent you a private response via email, and your replacement is now being processed.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

I ordered a gift for my sister from…

I ordered a gift for my sister from here and was really impressed with the deals, they're seriously good! It did take about 3 weeks for my order to arrive, but that makes sense since they source items from their partners. Honestly, it was totally worth the wait. Their customer service was also amazin, super responsive and helpful throughout. I can see why so many people shop here!

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Lots of Brands at Great Prices

Miami Sample has a wide range of brands at really great prices! There are even some things (such as bikinis and rugs) that I don't buy from anywhere else and just wait until their sales are happening from the brands I like because the prices are so good. They also have great customer service!

1 June 2025
Unprompted review

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