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TERRIBLE customer service, item arrived WEEKS late with NO CONTACT from the company, arrived crumpled squashed up, TRASH QUALITY label is in CHINESE even though they pretend to be Italian so don't even know which rubbish it's made of; real hassle trying to return and they made me pay for postage.
STAY AWAY!!! unless you enjoy being messed around and ripped off!!!
BE VERY CAREFUL, this company advertises as it’s based in 🇬🇧 IT IS NOT. The business is based in Romania and they get there products from CHINA!! Yes it’s misleading on all areas.
ANYWAY BACK TO MY ORDER, i ordered a Large jumper but this is more like a MEDIUM! Contacted these cowboys you get NO REPLY. Rubbish service, for a rubbish product from a rubbish customer service.
IF YOU ARE ON THE LOOKOUT FOR AN AWESOME LET DOWN I HIGHLY RECOMMEND BUYING FROM
THESE IF YOU WANT AN AWFUL ALL ROUND EXPERIENCE 👎👎👎👎👎
Trying to get a refund is tough, but a tip is, if you want to keep something you ordered, contact them and say you want a refund and they’ll offer you a discount to keep it. Otherwise don’t bother ordering as if you want an easy quick refund process without excuses as to why they can’t then don’t bother
It says UK based but on returning the clothes I was told it had to be sent to China. It cost me £12 and they are now not responding to my emails WITH proof of return. Do not buy from this company as they are crooks.
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